Guests can check prices, availability, and book their stay online on the resort's website. Alternatively, they can contact the friendly Reception team by phone during daily operating hours.

The resort offers a range of on-site facilities including a Main Bar, an arcade, an indoor play area, a swimming pool, a park, fairground rides, and even an ice rink during the winter months. There is also an onsite shop for convenience.

Guests have praised the polite, friendly, courteous, and helpful staff at the resort. They have also highlighted the fantastic food options available, including breakfast, lunch, dinner, and post-alcohol munchies. Additionally, guests have enjoyed the entertainment options, such as shows, kids club, bingo, and live bands.

Guests have mentioned that the resort is located about 10 minutes away from the beach by car, with other locations easily accessible by car as well. Nearby activities include a land train ride around the site, Parc Pemberton, Parc trustee, and the scarlets stadium. The resort is also dog-friendly, with plenty of places to walk and explore.