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1. Fraser Hart, Swansea - Castle
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· 50 reviews
257 Oxford St, Swansea, SA1 3BP, United Kingdom
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4worldlovers: Iconic timepieces from iconic brands, brought to you by Fraser Hart.
Fraser Hart is thrilled to announce that Rado will be the Official Timing Partner of the England and Wales Cricket Board (ECB). The multi-year collaboration will see Rado present across all international fixtures for England men and women’s cricket. This ground-breaking partnership sees Rado being the first Official Timing Partner for ECB in the history of the game. Cricket is a game where timing is vital and Rado will be at the very heart of the action ensuring accurate decision-making in key timing moments.
Unlock your style potential with these 5 must-have gold jewellery pieces. Give your jewellery box a refresh with some timeless yellow gold essentials that can be used for all occasions.
Whether you’re shopping for a new everyday look or a gift for a loved one, discover the perfect piece from our fine jewellery collection
Fraser Hart is thrilled to announce that Rado will be the Official Timing Partner of the England and Wales Cricket Board (ECB). The multi-year collaboration will see Rado present across all international fixtures for England men and women’s cricket. This ground-breaking partnership sees Rado being the first Official Timing Partner for ECB in the history of the game. Cricket is a game where timing is vital and Rado will be at the very heart of the action ensuring accurate decision-making in key timing moments.
Unlock your style potential with these 5 must-have gold jewellery pieces. Give your jewellery box a refresh with some timeless yellow gold essentials that can be used for all occasions.
Whether you’re shopping for a new everyday look or a gift for a loved one, discover the perfect piece from our fine jewellery collection
Thomas-Lino Chiappa: What a great company to deal with! Dan was amazing to deal with as were the rest of the staff. I have bought a Tag watch and some jewellery with them and the knowledge, advice and customer service is superb. They go above and beyond. 10/10
david roderick: Great experience from walking into view the great range of Tag watches, after a lot of help from Luke and the rest of the team walking away a great watch. Many thanks for great price and service,
Ffion Jones: , the team at Fraser Hart found a ring straight away that fits around it perfectly. It was only available in white gold, but they said they could order it in another colour to match my engagement ring at no extra cost or long waiting times.It only took about 6 weeks to arrive in store, and it is absolutely stunning. It looks like it was made for my engagement ring!Thank you so much for your care and service, even with me changing my mind about which gold to go for! It's amazing that there's a ring and diamond maintenance service each year too to keep everything looking good as new, I really wasn't expecting that at all but I'm chuffed that's on offer. I cannot wait to wear my ring forever.I couldn't recommend this branch of Fraser Hart enough!
Douglas Thomas: Exceptional service on every occasion from the whole team at Fraser hart Swansea. Nothing is ever too much trouble I will always return thank you
Mark Fender: Really polite and professional staff. Helpful and respectful. Would recommend.
Roy Williams: Thank you so much for our experience of buying our wedding rings at the Swansea shop. Alexander and the rest of the staff provided us with 1st class customer service. It was a pleasure to part with my hard earned money. They went above and beyond our expectations. Thank you very much Roy & Andrea Williams.
vincent farrugia: Excellent service from Luke today. Quality jewellery and watches
Emma Perry: I have purchased a number of items from the Swansea store dealing with Sharon and have found all of the staff to be very helpful and informative
shahi ahmed: Went in looking for a gift without a clue of what to buy. A young charming man, whose name was Dan was super helpful and gave me really good advice on what to buy as a gift.Left spending a little more than I wanted but extremely happy with the experience.Thank you Dan, you really saved the day!
Jamie Lewis: Lovely store with so many beautiful options. The staff were really helpful especially Dan the manger. He helped me pick the perfect gift from my wife.
Fred Francis: Always great and knowledgeable service at Fraser hart. If you need any advice on a watch your in safe hands with the Manger Dan.
Chris Clement: at no charge. Great service from this store very friendly & professional. Highly recommended 👌🏻
Matthew Rees: Absolutely lovely experience buying from Dan and the team at Fraser Hart Swansea. I would thoroughly recommend them to anyone.
James Davies: Knowledgeable and helpful staff...lovely experience
natalia esposito: Amazing staff , super helpful definitely the only place I’ll be getting watches from. Luke is handsome lol and Alex is awesome for cleaning jewellery my rings looked amazing. The manger Dan I think that’s his name, is so kind happy to help you. Sharon relates to me with loving pjs and fluffy socks. I’ve had numerous excellent customer service off all of these staff members, I most definitely recommend.
David Cotterill: Was away on trip we called into Swansea just having a look around I walked passed Fraser hart and the watchers caught my eyes so I went in for a look fell for a tag watch the customer service was out of this world Luke could not do enough plenty of advise showing me different watchers before I was 100% on the watch I wanted no pushy sales which made me feel relaxed the next watch I get I will be travelling back down to see Luke 100% thanks to all the staff you made my trip away extra special 👍
Wendy Jenkins: Thank you Dan and Alexander for the excellent customer service today. Not pushy, very informative and a great all round service. Love my new Tag watch, highly recommended.
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Jewelry store
2. Spencer Morgan - Castle
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· 142 reviews
247 Oxford St, Swansea, SA1 3BL, United Kingdom
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Sian Evans: I have been a customer at this shop for 30 years now, the service and afterservice provided is second to none, I wouldn't go anywhere else and always recommend to friends. Well done to Spencer and all the team, keep up the amazing work, I will be visiting again soon. 😀
Frances Carey: This place is fabulous, top quality service and the staff could not be more friendly or helpful. Can’t believe this is my first trip to Spencer Morgans, I will certainly be using them again! Thank you for everything
Bassetts Honda: We bought our wedding rings and engagement rings from here, way back in 2004. My wife somehow managed to damage her engagement ring, but managed to find the diamond. We called Spencer Morgan, superb service over the phone, asked if we could make an appointment to have it looked at. They said, come down anytime. Got there, got served straight away. The service was amazing, the people were fantastic. I cannot rate this place highly enough. If you are looking to buy any Jewellery, have any repairs done, just go HERE... YOU WON'T FIND BETTER...
Lauran Allford: We travelled over an hour after reading the excellent reviews on here; we needed my engagement ring made smaller. We had such a warm and friendly reception, Spencer was incredibly professional and had the ring sorted within about 15 minutes! 100% recommend and I’m sure we’ll be back to look at wedding rings! Thank you very much.
Glesni Hesford-evans: This really is a very individual business run by a fantastic team of people. Customer care is paramount and you will not receive this level of care and service anywhere else. Spencer is a hard working and conscientious gentleman who makes every visit to the shop a special one. A fantastic Jewellers with beautiful jewellery. A true gem on the high street of Swansea. Diolch am bopeth.
cathryn roberts: What a fabulous experience from choosing an engagement ring and having it resized. We were made to feel welcome by all staff.Thank you all, Alys is delighted.
A R: Bought a ring from Spencer Morgan today. Very friendly, helpful and knowledgeable staff with an excellent aftercare policy. An all round great experience, would definitely recommend buying from here.
Maria Crumpton: Yet again excellent service. Made us feel comfortable and special .nothing was to much trouble. Our wedding rings were re polished. Also another ring was resized there and there .Thank you Spencer and family 💯
jenlew101: The only jeweller I will ever use. Beautifully crafted jewellery and the best after sales care ever! Thank you.
Francesca Deias-Moffat: Spencer and the team are wonderful. Spencer is so friendly and helpful and always remembers us. The aftercare and cleaning service is also excellent.
SushiKittehh: Wonderful service and wonderful people. Could not thank them anymore for being so kind and helpful sorting out my engagement ring. Will return again!
Lara Jones: Amazing service, resized both my wedding and engagement rings in an hour and gave me some really good care advice. Will be using this jewellers for everything in future!
Samantha Lawrence: We needed the engagement and wedding rings that we had purchased from Spencer 25 years ago to be resized. He offered exceptional and kind service and was able to meet our short deadline with great kindness. Spencer completed the resizing within an hour and even recognised the engagement ring that he had personally made. We can't fault the service offered and thoroughly recommend this exceptional jeweller.
Kathryn Evans: I needed to have my wedding ring resized but was very apprehensive in having it cut and enlarged especially as it has an all over pattern.I am so pleased that I called into Spencer Morgan Jewellers.The warm and friendly staff soon put me at ease, assuring me that they could engrave the pattern on the new piece of gold.I am absolutely delighted with my wedding ring thanks to the expertise of Spencer and his team. My ring now fits perfectly and looks as beautiful as it did when I first wore it 50 years ago.My heartfelt thanks to a wonderful team.
Liliana Sanz: Amazing jewellers!! We needed to enlarge our wedding rings and we went to 2 different jewelleries before Spencer Morgan and we were told that it couldn’t be done as the rings are made of 2 rings of different gold. We almost lost hope to recover our rings, but Spencer told us that he was able to do it there and then. As we waited in the store all personnel was really friendly and we left the store with our rings enlarged and looking like new. I would recommend this jewellery to anyone as they are incredibly experienced and friendly. We are over the moon with our wedding rings. Very happy customers. Thank you so much!!
Gipsy Camero: What a great place. They make you feel so welcome, and about their work they are just amazing professionals, if you need buy a ring or fix one please do not doubt to go to this jewellery. Thanks you so much for such wonderful work with my wedding rings.
Nick Kowalski: Amazing service
Simon: A warm welcome when I called in today for a repair to a much loved silver bracelet. Spencer, Julia and Gemma were incredibly friendly, professional and efficient in their service; prompt too in providing the repair, offering to complete while I waited to accommodate my work commitments. The sort of outstanding experience you may expect from a family business established in Swansea for over forty years. Thank you all x
Jan Sam: What wonderful personal service we had from everyone in Spencer Morgan, I had an idea what ring I wanted, tried lots on, then Spencer said he had the ring for me but it wasn’t out on display yet, ooohh what can I say it was just what we were looking for … it’s absolutely gorgeous. I can not recommend them enough, the best quality & you’ll not beat the service. Diolch
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3. F Hinds the Jewellers - Castle
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· 41 reviews
812 Oxford St, Swansea, SA1 3AF, United Kingdom
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4. H. Samuel - Castle
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· 37 reviews
254-255 Oxford St, Swansea, SA1 3BN, United Kingdom
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Jack Torrington: Great place, really good customer service,
Louise Webber: Always an amazing atmosphere and their colleague Emily was extremely helpful with my query! I would happily speak to her all day 🖤✨
christine lear: Wonderful experience, thank you Kim 😊
Rosie Harries: Thanks Kiu for your great help today in store !
Kath Wilson: for ear piercing then please ask for Emily.
Efa: Emily- very professional but friendly , would recommend and go back for another piercing !
Danny Purdie: . Kim and Kiu were both friendly, helpful and lovely. Highly recommend heading to this store they're absolutely brilliant! They're a credit to the brand :
Kirsty Milward: Excellent service very nice staff. Kim was so helpful. Thank you
Ben Wheeler: Couldn’t be happier with the service received from Lynsey and the team at H Samuel Swansea. In store and then after sales service has been some of the best I’ve ever received from a retailer. Thank you!!
Freddie Phillips: I purchased an engagement ring in the Swansea store and I just wanted to say how great the team were with their service.When I went in to the first time I was served by Emily, she was so helpful showing me the ring I wanted and giving me advice around sizing etc. the store didn’t have the size I wanted so Emily rung another store to have it transferred in for me, I was worried I’d have to order online but she sorted all that.I went back to pick it up when it arrived and Lynsey served me. She explained about the cover you offer and all the benefits of having it, I’m so glad she did as I didn’t know you offered this service and I now have peace of mind.Amazing service from both team members they were so friendly and helpful. They couldn’t do enough for me. I’m really happy with my purchase it was all round a great experience.
Paul Williams: Excellent staff, very friendly service. Good price on seiko watch.
Imoru Paul: Very great and lovely customer service from Kim.
SmithyB_03: Top customer service from Lyndsey, very helpful. Friendly group of staff overall
Misty Hobbit: Had a great experience picking out a watch thanks to Emily!
Madison Haines: Lynsey was amazing love my new 2nd earring thank you xx
Stevie: Had a wonderful experience with Kim on Saturday. She was so helpful in assisting me on picking a ring for my girlfriend. I was so nervous and Kim reassured me throughout and helped me pick the perfect ring with her invaluable knowledge. Kim is an asset to you store and company. Thank you Kim. Stevie
Ffion Jones: Kim was such an amazing help,So good at her job and such a loving lady ❤️ thanks Kim
Jeremy Dummer: Amazing service offering superb advice and patience while trying on wedding rings. Special mention to Kim & Catherine for top quality customer service.
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5. Ernest Jones - Castle
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· 34 reviews
Unit 6, Quadrant, Swansea SA1 3QW, United Kingdom
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Fred Lewis: Good service, item returned before the due date.
Ian Evans: Service top class, Isabella 5*
Danny Blair: Walked in for a look, got chatting and no pressure to buy, spoke to the fab staff and brought a gorgeous Brietling. Adjusted and set on my wrist, great staff and fab service. Thank you.
Monica Chan: Order a watch in Cardiff and pick up here. quite pleased with the service in Swansea cause the staff really care about customers. I would like to specially thank you Adrain for trying to fulfill my request. Thank you very much
Rhiannon Thomas: I would 100% recommend going instore instead of shopping online. From the moment we arrived Julie was super helpful making sure we were happy with our purchase. My fiancé's ring was too small so Julie reordered that for us and matched the online deal that we saw. When we returned to pick it up she remembered us and made us feel very valued, she even went out of her way to polish my engagement ring that we purchased from there to maintain its sparkle. We would definitely return instore when we're looking to buy more jewellery.
Andrea Bacova: Lovely and helpful staff.Happy to come again.
ADAM JONES: Excellent service, very friendly and helpful. Thanks Kim.
David Crowther: Totally professional service Johnathon was a real gentleman who was very knowledgeable. I completely recommend Earnest Jones in the Swansea Quadrant shopping centre.
Justin Booth: Dylan provided excellent customer service and even offered refreshments. Bought a Tissot watch from them at their swansea store and Dylan handled the sale with care and attentiveness. Love the new watch!
Rita Santos: I want to thank Julie at Ernest Jones for her patients and support in helping myself and my now fiancé on our journey to choose the perfect engagement ring,Herself and others staff members were absolutely amazing.
Fred B: Wonderful experience at Ernest Jones Swansea recently. Julie, Rob, Jonathan and other colleagues were attentive and a pleasure to deal with. Thank you.
praveen pathmanaban: Julie was absolutely brilliant at helping me remake some stolen jewelry from very grainy pics. Even accommodated my fussiness. Couldn't thank her and the staff at Swansea Ernest Jones enoughPraveen
Gregory Francis: Amazing service from Jonathan & Kate. Very helpful and knowledgeable. Thank you so much for your help.
Sue Collins: Had the pleasure of meeting Jonathan and Kate on Tuesday 11th April in person these two members of staff went above and beyond with there customer service with my son through many weeks of him going into the jewellers trying on watches and Jonathan helping and giving advice with no pressure to buy. And finally my son decided on his dream watch and when picking up the watch had the best welcome by Jonathan and Kate who couldn't do enough for us and were so happy for my son best experience we have had and they made ut special. Thanxs both
Mason Stocks: I'll like to say a big thank you to Jonathan and Kate been visiting this store for a while now trying on different watches to decide which one is for me and Jonathan has been great since day one and Kate being so helpful and talking about how to work the omega aqua terra I couldn't thank you both enough been great service by you both definitely recommended to anyone that sees this
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6. Warren James Jewellers - Swansea - Castle
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· 30 reviews
10 Whitewalls, Swansea, SA1 3AA, United Kingdom
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Samantha Williams: Excellent quality and prices.
francessca tomkins: Lovely staff great help!
M Wyn Davies: The jewellery here is beautiful and reasonably priced. I bought a bracelet a while ago and the clasp was faulty. Warren James does not repair jewellery so I took it to Swansea Market and had it fixed.
Dominique Williams: Sells excellent jewellery and is good value for money
Steve holloway: Coffee 0ne,very busy good atmosphere,background music
Cara Hurford: Best jewerls I know
Alan SCFC Partridge: I like those earrings I saidAre they gold?" Yes, they're rolled gold."That's not really gold, is it? But they're nice.Like little wax tears dripping from your ears because they're sad.Don't cry, ears! You're on the side of a lovely head!
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7. H. Samuel - Castle
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· 38 reviews
The Quadrant Centre, 15 St Mary St, Swansea SA1 3QW, United Kingdom
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8. Pandora - Castle
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· 99 reviews
4 Queens Arcade, Swansea, SA1 3QW, United Kingdom
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