The hotel combines 1930s grandeur with contemporary elegance and luxury, providing a unique and luxurious experience for guests. The landmark hotel is located in the heart of Newcastle City Centre, making it an ideal base to explore the city and the North East.
The staff at the hotel are described as very professional, friendly, and approachable. Every member of staff that guests had contact with provided excellent service, making the stay memorable and enjoyable.
The hotel offers a rooftop bar with stunning views, a delicious breakfast with a variety of options, and comfortable and well-equipped rooms. Guests also mentioned the helpfulness of the staff and the overall fantastic service provided during their stay.
Guests had an amazing experience at the hotel, celebrating special occasions and enjoying the beautiful character-filled hotel, perfect location, and fantastic service. Despite a minor issue with room decoration, the staff quickly resolved it, ensuring a great stay overall.
Based on the positive feedback provided, it is clear that guests highly recommend this hotel to others. From the luxurious accommodations to the exceptional service and amenities, the hotel offers a memorable and enjoyable experience for all guests.
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