The staff at the pub are described as friendly, helpful, and fast. They are attentive to customers' needs, such as finding them a table when the place is busy. Customers have also appreciated the staff's assistance with dietary restrictions, such as gluten intolerance.

The pub offers a nice selection of real ales and cocktails. The menu includes plenty of options for vegetarians and those with gluten-free dietary needs. Recommended dishes include Open Sandwiches and Truffled Mushroom Melt.

First-time customers have reported a positive experience at the pub, with fast service and a welcoming atmosphere. Despite not trying the food, they found it to look good and reasonably priced. They have expressed their intention to return in the future.