Disabled Bays are available for blue badge holders free of charge, and there is chargeable parking managed by YPS next to the hotel. Off-site parking is also available at St Mary's Multistorey.

The hotel offers double rooms, twin rooms with a sofa bed, family rooms with additional beds, and accessible rooms with wider entry bathrooms and raised beds for wheelchair access.

Guests can enjoy a delicious breakfast with a variety of options, as well as tempting meal deals for dinner. The hotel also offers a range of main dishes and desserts at the on-site restaurant.

The hotel is close to the Stadium of Light, Sunderland Empire, local shops, and cultural venues like the Empire Theatre and The Northern Gallery for Contemporary Art. It is a convenient spot for business travelers, sports fans, concert-goers, and art enthusiasts.