Customers can expect to find a great selection of Western merchandise, comics, games, and collector's pieces. The recent refurbishment has made the store large and spacious, giving it a gallery-like feel. There is also a wide selection of manga and decent prices. The staff are known for their excellent customer service and some even remember customers' names, creating an awesome and easy shopping experience.

The staff are described as great, nice, helpful, and friendly. The store has a large choice of books and a welcoming atmosphere. Customers also mention that the store is nice and clean, with a wide selection of products from collectible toys to books, comics, and games.

Customers can find facsimile comics, which are currently popular. The store offers a wide variety of them from time to time. However, some customers mention that the prices are in dollars, which may not be the best due to the exchange rate. Overall, the staff and fellow customers are very friendly, and the store is large with a wide selection of products.

Customers have an excellent impression of this comic book store. They appreciate the friendly and knowledgeable staff, the wide selection of products, and the welcoming atmosphere. Many customers describe it as a must-visit for anyone in town looking to indulge their inner geek.