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NPH Group

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1. N H S Sunderland C C G - Sunderland

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· 3 reviews

Pemberton House, Colima Avenue, Sunderland Enterprise Park, Sunderland SR5 3XB, United Kingdom

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N H S Sunderland C C G: what do users think?
Jo Mc: What a joke of a service. The NHS is an embarrassment to public service. Rang 111 as 7 year old son has tonsillitis, after 4 attempts eventually got through after 30 minutes. Explained what he had, requested a Dr call back to try and get a prescription, for some reason a nurse practitioner called who was rude and unhelpful, since all the walk in centres ceased to exist its worse than ever, having to drag a 7 year old to A and E on a Saturday night at 11pm full of drunks. Someone seriously needs to look at the service, we pay enough money in to it.

2. NPH Group - North Tyneside

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· 83 reviews

Victory House, Balliol Business Park, Newcastle upon Tyne NE12 8EW, United Kingdom

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NPH Group: what do users think?
david thompson: Staff good all way through great experience professionally cared for. Little hard to find maybe a postcode thing parking close by felt in safe hands.
frank lewis: Quick and friendly service
Shane Hoban: Lovely doctors and nurses Lovely building nice reception easy to find really think it's better than the old place and more accessible and as always they have my best health in mind
Megan Leaver: Had to go here for a blood test, I am very nervous about having this done as I have had bad experiences in the past. The doctor I saw was lovely, reassuring and he did a great job. Really happy with the whole experience of today thank you :)
David Dowson: She turned up late rushed though the medical stressed everyone out then failed us on blood pressure
Donna Metcalfe: Extremely professional consultation with Caroline 🙂 friendly and welcoming. Highly recommended ⭐️
Pete Wilson: I have been on hold for 26 minutes and counting right now.I was in there the other day, and it was the quietest reception area I have ever seen.Why the need for on hold?
Ian Stewart: Hi the lady was very professional and helpful with all she did. She also explained everything that she had to do explaining what I had to do next also she was very reassuring made me relaxed throughout my time they. Would highly recommend NPH Group
Adz 1: Rip off
Yanjun Guan: I came to the newcastle airport NPH test center for a quick PCR COVID test on Aug 13, 2022. The service was nice and the speed of providing results was amazingly quick. Impressed.
lyndsey mckinnon: Excellent service. Lovely welcoming reception lady. My assessor was brilliant. Effective, caring, understanding and fast service.
Mitch James: Brilliant service, felt at ease and welcomed from the moment I entered by Johnny ! Health check completed by Andrew and Cheryl and felt things were explained well and nerves were eased which was great ! Completed in no time at all and information was sent to me directly. Would highly recommend!
Scott: Polite professional organised staff. A complete pleasure
ronin vfx: Exceptionally great service Miguel, Bethany, Stephanie and especially Dr Clugston were ever so helpful, courteous and ever so kind in every single step. Miguel especially went out his way to make this a smooth ending to a very difficult situation.Highly recommended
Aimee Longmore: Excellent service. I was seen very quickly and dealt with in a very pleasant way.
Katie Mac: Ample free parking beautiful building and friendly staff. Would recommend.
claire purvis: Really lovely staff!
Andrew Graham: Absolutely fantastic people and very helpful
Adam Bedford: Incredible service from a company that cares. Our cruise line sent the wrong 'location code' to us, which prevented NPH from providing us with our Covid-19 certificates.Despite this being the fault of the cruise line, NPH created a workaround for this problem so that we could resubmit our test results and receive our certificates in plenty of time for the cruise. NPH can clearly be relied upon, even when things don't go to plan.
Brett Jacobson: Extremely good experience. Swift, professional and clear communication. Highly recommend whatever your issue. 5*
Sue Clugston: My experience of the preflight PFR in December 2021 as well as the click and collect LFT I needed before my return flight was excellent. The PCR test was on time, the tester was friendly and helpful and the result came through on the app within 8 hours. The pre return flight testing result came through on the app within a few minutes.The certificates were on the app too.

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