Cheap Opticians in Sunderland: Get the Best Ophthalmologic Test

Sunderland Eye Infirmary Boots Opticians Specsavers Opticians and Audiologists - Sunderland Winlow Opticians Ltd

1. Sunderland Eye Infirmary - Sunderland

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· 84 reviews

Queen Alexandra Rd, Sunderland, SR2 9HP, United Kingdom

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Sunderland Eye Infirmary: what do users think?
Tina Lynch: Lovely receptionist and excellent triage nurse/doctor - a credit to the infirmary and Sunderland, Thankyou
Tony Hanly: I attended the eye infirmary today after been referred from my optician. The service, care and professionalism I received beginning with the reception staff and continuing to the optician and doctor I saw was fantastic. What a team they have at this hospital. Many thanks to everyone I saw today your help and support is so very appreciated.
Michael Jefferson: Overpaid consultants with bad attitude waited nearly a year for appointment and when I turned up on time had to wait for over an hour due to consultant not bothering to get to work on time. When you criticise them they don't like it and accuse you of abuse stop wasting my tax money on these people.
Tracey Clark: Really bad 👏 👏 👏 👏
choudhry younas: Very nice and helpful staff👍
An A: Excellent place very nice staff
Peter Fullard: Cup of coffee an two slices of microwave bacon in a oversized bun £6:55 you can get a full English for that it used to be in the meal deal
Linda Foley: I went to Sunderland infirmary today my appointment was 1.55 I got there 1.40 and within a minute I got seen too by a lovely lady. Then next to photograph ward who also were fantastic and bk to consultant mr smith.. all staff friendly and I cannot praise this place enough. Well done all!
Lynne Hogg: This hospital is absolutely amazing. I had a visual disturbance lasting 24 hours. My GP recommended making an appointment to be checked. From walking in, i was looked after in the most caring professional way. I can not fault the process and would give my grateful thanks to the entire team for giving me peace of mind.
Julie Bainbridge: I attended the glaucoma clinic on Thursday 10th November.Excellent, quick, seemless service.Joanne and her team were lovely, extremely professional.They work very hard to look after their patients, despite being short staff the service they provide is excellent.They deserve a huge pay rise!
Derek Rochester: Staff and Doctor give excellent care with compassion .
Paul Green: Received great service today.extremely efficient and frendly staff. A great credit to our wonderful NHS.
paul bambrough: I've been phoning all day to the emergency number and no answer my left eye is red with blood
Mark R: Used to be great when it had a walk in A and E department. You now get handed an abrupt flyer and have to ring triage should you have the cheek to just turn up as one might expect you would at a hospital. They also need to sort out the parking charges. How are you meant to know how long you are going to be.... And their delays cost you more in parking. Shame to be leaving this review as the medical staff are amazing.
R. Storey: Excellent, everyone was helpful, friendly and professional. Got sorted fairly quickly even though it was out of hours and they were busy. Best of all was the relief of getting the tiny piece of metal from my eye!
Paul Paul: Fantastic service-my eye had swollen after gardening .Unknown to me -they established I had a tiny thorn like piece of debris in my eye which was a causing the irritation -they found and removed it within three hours of my initial contact -amazing ! Thank you
twin turbo: This hospital rips off its patients with a scamming parking company who will fine you and harass you for money you don't owe. DISGUSTING!
pccrf 5: Accident and emergency receptionist was very unenthusiastic, we stood being ignored for around 2 mins, then a further 15 mins, a very emotionless unenthusiastic, lacklustre customer service.Doctors and nurses 1st class.
Tracy Stone: Cannot praise this hospital enough. All staff are pleasant and efficient.
Lisa Peers: Every bit of the service from the hospital was absolutely amazing thank you
daniel allan: Just want to say thank you to the staff working here on the 27th of Nov 2021, incredible is the closest word I can find to describe them.Thank you so much

2. Boots Opticians - Sunderland

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· 7 reviews

247 High St W, Sunderland, SR1 3DE, United Kingdom

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3. Specsavers Opticians and Audiologists - Sunderland - Sunderland

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· 353 reviews

11 Athenaeum St, Waterloo Pl, Sunderland SR1 3HP, United Kingdom

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Specsavers Opticians and Audiologists - Sunderland: what do users think?
Nadia Macmurray: More than 'just' an optician. The manager went above and beyond for me with an eye issue, gave me a triage over the phone. Gave me the eye infirmary number & called me back. Then gave me her number to send photos to show and get advice from the optician. She called me back again and gave me full reassurance before booking my regular eye test. If you have any problems or worries, call them. They can help. They're not just about glasses and hearing aids, I'm so grateful to the manager at specsavers Sunderland
Kathleen Mcgann: Helpful staff
Peter Bryce: Very poor service.
Carol Nichols: I purchased expensive hearing aids to ensure quality and reliabilty. However Customer after service is shocking, I've done withoutmy aids for 2 weeks nowas no earlier appointments available, so I booked the earliest available. They have just rang me today to ask if I can change appointment to a later time and I don't want to so they've said my appointment is only for 15 minutes as they are squeezing people in. I booked my appointment in good faith on the understanding I would be all sorted out and issue with aids would be resolved at my appointment. I will be extremely annoyed if problem isn't sorted. Specsavers have messed me around and their Customer service is awful. Wish I'd never bothered thinking of asking for my money back as warranty still in place. Loyal paying Customers should be supported and given respect.
Irina Kargapolovaite: Super 👌 ❤️
Roger Woolston: A bit expensive but nevertheless very competitive compared to ALL the others!I took to the new glasses like a duck to water.A completely hassle free and pleasant experience
Vanessa Purdy: Very helpful. Great to have a supervisor and student - extra special treatment!
Dennis Hern: Good service
Anthony fletcher: Made an appointment, everything was kn time and the service was excellent.
malcolm thorogood: I am more than happy with my new glasses. Thank you very much.
Peter Common: Great quality specs at goid prices, staff were very professional and helpful
Barbara Farnan: Great helpful staff
Helen Robinson-Wright: Very helpful staff went over and beyond to help with a previous optical prescription and a pair of broken spectacles.
homerjay706: Very good service, glasses fit great
Stuart Loraine Nixon: Took my daughter for her eye test,she and I have done so for years,My test is due next year, Their prices are always reasonable.
Marie Cooper: Very thorough eye test. Good advice and help choosing glasses.
Peter Anderson: Great staff.
Celia Power: They were brilliant all round,they make specsavers in London look like an absolute joke, thank you to all the wonderful staff at Sunderland branch I will be back.
vickie wright: Very efficient service
Michael H: Charged for a hearing test yet booked online where it was advertised as free for everyone. Arrived at the store and checked in twice, sat in room ready for the test to begin which was when I was told there was a £60 charge for the hearing test. Having travelled to the store, checked in and sat in the room, I just paid the fee. However, upon reflection I feel as though this was wrong. I contacted Specsavers customer support who told this should not have happened and that the store will contact me to arrange a refund. I’m still waiting for the store to contact me to arrange my refund. Having said that, staff in store are very friendly and helpful. It just seems there are major inconsistencies between what’s advertised online and what happens in store.Edit 29.1.23Contacted customer service in regards to the above, and was told I was entitled to a full refund and that I should not have been charged. I went in store to request this refund and was told that it’s my own fault for going ahead with the hearing test. I was told that this store is a franchise so they have their own rules. Staff member was extremely rude and confrontational, they stated that they tried to contact me to inform me, yet I received no contact prior to my appointment. When I questioned this, I was told that it was because I booked with too little notice. Yet originally she tried to tell me that the store contacted me… The conversation ended with the staff member telling me it’s my own fault because I decided to go ahead with the appointment, even though it was advertised as free. Other staff members in store even advocate for customers to complain so they can get refunded for services that are advertised as free. Still waiting for customer services to contact me regarding the complaint I filed. Specsavers, do better!
Alan P. Thompson: Went to sort out my mam's hearing aid last July and popped since for help and advice on the hearing aid. Always found the staff helpful and pleasant and issues quickly sorted.

4. Optica Eye Clinic - Sunderland

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· 2 reviews

2 William Doxford Centre, Mill Hill Road, Sunderland SR3 2NE, United Kingdom

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5. Vision Express Opticians - Sunderland - Sunderland

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· 246 reviews

19-20 The Bridges, Sunderland, SR1 3LB, United Kingdom

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6. site for eyes - Sunderland

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· 8 reviews

Eye Infirmary, Queen Alexandra Rd, Sunderland SR2 9HP, United Kingdom

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7. Vision Express Opticians at Tesco - Sunderland Roker - Sunderland

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· 155 reviews

Sunderland Retail Park, Retail Park, Newcastle Rd, Roker, Sunderland SR6 0DA, United Kingdom

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Vision Express Opticians at Tesco - Sunderland Roker: what do users think?
Kathy Robinson: Good service seen promptly prices good
Wendy Sheriff: Lovely, friendly staff, excellent service, no pushy sales for extra options. Thank you.
M Marshall: What a lovely team at the newcastle road vision express in tesco ,Optometrists was a lovely friendly lady who made you feel comfortable and the staff were freindly and so helpful in helping me choose my glasses only hope and fingers crossed i get my glasses asap because im fed up walking around with glasses taped up due to me sitting on them and looking like jack duckworth 🤣 i highly recommend you visit if looking for new specs , hurry up new glasses as this would make the visit and service the best 😊
Sheila Swallow: Optician was fantastic, especially professional and explained everything. Made me feel comfortable and would recommend him to friends. Hopefully he is there for next test.
julie wootton: I was very happy with there care of your staff. They were professional. They were though.
Jeanette Winter: Very disappointed with my visit to store. I went for contact lens check up after checking that they stocked my type of lens on website. After having the check up I was told they no longer did that lens so unless I changed lens and signed up for a year I would have to pay £35. As I am happy with the lens I did not want to change so had to pay £35. Not happy. I checked on website when I got home as it had been a few weeks since I booked the appointment and the lens I want can still be ordered online so very unhappy with the service. I would have been happy to sign up for a year if they could order my lens. Since it is available online I dont understand how the store can not get them.
Jenn Mallaby: Had loose spectacle arm after asking for help female assistant broke arm then accused me of doing it ! Proceeded to hand spectacles back and insisted I make an appointment for new glasses. Informed assistant I couldn't see without my glasses how could I use a pair with a missing arm! She shrugged and looked at me with no comment useless
Eileen Hughes: Excellent, thank you..
Alan Campbell: Fab-u-Lous
Eddy Hall: Professional and friendly service throughout my consultation.The optician explained everything he was doing with my test and then gave me advice on the next stage of my treatment which was a request to my GP for an appointment at the hospital. Would recommend this service to anyone.
Al O'Brien: It was a great experience.Well done Vision Express.
Michelle Hope: Great service, very helpful staff. Quick and easy eye test. Advised on lenses and frame which was helpful to make an informed choice. Would recommend to others
James Ramsey: Fantastic service.Very happy with the experience.A big thankyou to all the staff.
Lucy Coulbeck: Having had a previous bad experience with another opticians before, I decided to try here. Gemma was very patient and knowledgeable about contact lenses, and knew lots of different ways to put them in and out. She put my nerves at ease and was so friendly. She is a credit to your store! Thank you 😊
mark allen: Wife needed eye test she comes here all the time excellent service no pushy sales ,first class
Diane Heads: Very friendly and helpful staff , the option was very good friendly and explain all that was going to happen. I would highly recommend the service to family and friends xx
Maggie Ludford: 5⭐️ would highly recommend Vision express the girls were so friendly and the gentleman who checked my eyes was so nice and friendly too marks x
Temitope Taiwo: I love all the staffs, they are great and hospitality. I really like the optician, he is very hardworking. I would love to see them next time. I really enjoy my time there.
Paul Barker: Perfect
Shaun: They have a really friendly team who are more than happy to deal with your needs. I can't praise the enough. I couldn't ask for more.
Barbara Luke: Very professional service however totally overpriced regarding the lens I need

8. Opthalmic Opticians - Sunderland

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4 St. Lukes Terrace, Sunderland, SR4 6NQ, United Kingdom

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9. Onspec Optical Company Limited - Sunderland

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· 13 reviews

Queens Court Business Centre, Carrmere Rd, Sunderland SR2 9TW, United Kingdom

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Onspec Optical Company Limited: what do users think?
Ian Calder: I can’t promote Onspec Optical Company Limited enough. I went to upgrade my old frames recently and was given top class professional service. Even after I selected a pair of prescription sunglasses and returned to collect found that I didn’t like them. It was then when I seen the difference between the big chain stores and OOC Ltd because they just changed the frames and the lenses without any cost. I left the store with 2 pairs of high quality designer glasses for a very competitive price, and warm fuzzy feeling of being well looked after. Thank you OOC Ltd 😎
Alison Metcalfe: We left it late for prescription sunglasses for my husband for our holidays. Tried On Spec. What a great decision. Staff are so helpful and friendly. Varifocal lenses in 5 days. What great service. Would recommend them whole heartedly.
Tracey Waters: Thanks so much for your very speedy service replacing my glasses in less than 24-hours
Kev: I asked On Spec to put new reading glasses lenses in a pair of Rayban frames i haven't worn for a while. Ive started using a new web catalogue online and the size of the print was giving me problems while wearing my varifocals.They actually asked me how far i sit from my computer screen and optimised my lenses to the distance i told them!Absolutely brilliant, i have nothing but praise for them, superb service!
Jackie Constable: Just been to order new glasses staff were brilliant very kind and patient, got lovely glasses at great price would recommend thank you
Steve “Sparks” AtDurham: Very helpfull and good prices
bob Craggs: Absolutely do not go there! I purchased a pair of varifocal glasses and ten days later they were ready. Unfortunately, the frames were all marked and had to go back to the lab. Another week passed and once I put them on I felt nauseous and disoriented. I was told to give the brain time to adjust but had to return two days later. They said they would make adjustments so another week passed. It was an improvement but still experiencing disorientation. I was informed there was nothing else they could do, so I asked for a refund (£400). Regretfully, they declined stating that in their professional opinion they had done everything right. As I’m not professionally qualified to know whether they have or not my only conclusion was I couldn’t wear them and was now seriously out of pocket. They are not members of the OPTICAL CONSUMER COMPLAINTS SERVICE so could not follow that option. I have been wearing varifocal lenses for years purchased from high street opticians and never experienced anything like this. So beware!
Carl David Redman: A great experience with the team here. Always courteous and helpful with us. Would highly recommend this shop. They have a wonderful selection of glasses and the staff are knowledgable and friendly.Well done to all!
Ray Ford: I've just returned from On Spec where I discussed my old and possible new frames, lenses and repairs with John. I must say his manner and service was impeccable. My current damaged glasses, bought from them some time ago, were repaired within minutes and to my complete satisfaction. I have used this company for a number of years and whenever I have had a problem with glasses they have been very helpful.I would have no hesitation whatsoever in recommendation this top marks outlet for advice and assistance on any issue.
Robert Kent: An arm snapped on my favourite specs. I asked the On-Spec staff if they could transfer my glass lenses into another frame. Unfortunately, my frame is discontinued. However, they were able to replace the arms with some from a similar type. I can hardly see the difference and my specs are as good as new. Fantastic service. Thank you!
Paul Mackel: Absolute disgraceful service and backup support. Glasses back 3rd time for repair but now they're " out of guarantee ", they don't want to know. Was promised a call back from the director when I complained. Guess what....Waited for the call which didn't come so I phoned them and suddenly the director is on holiday for the next week.Avoid this company at all costs.Would give them zero stars if I could.Shambles!
Ian Watson: Always great service. If you want to be part of the herd I would go elsewhere but for something different at a very competitive price they cannot be beaten.I have been coming here for more years than I would like to confess.
Steve Senior: I want to buck the trend of people that only write a review when things don't go their way. I wanted lenses in a pair of Specialist sports glasses. From when I first contacted OnSpec on the phone to the time I picked them up they have been knowledgeable, helpful and pleasant to do business with. I am more than happy with On Spec.
brownaleboi: Absolutely pathetic service at the Bede Industrial Estate. The useless staff were unable to produce some glasses when given a prescription. Quite conveniently for them they required an eye test first at an additional cost. Then they expected me to travel to sunderland to get some glasses the following day. Absolute joke of a shop. I just hope that anyone wanting to go there thinks twice and saves their time and money by going somewhere else. You don't need a pair of glasses to see On Spec are a bunch of shysters!

10. See Optical Co - Sunderland

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· 2 reviews

9 Station Rd, Fulwell, Sunderland SR6 9AA, United Kingdom

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11. Winlow a W - Sunderland

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· 2 reviews

2 St. Lukes Terrace, Sunderland, SR4 6NQ, United Kingdom

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12. Gardner K B & R L - Sunderland

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· 4 reviews

17 Blandford St, Sunderland, SR1 3JP, United Kingdom

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13. Winlow Opticians Ltd - Sunderland

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· 2 reviews

173 Roker Ave, Roker, Sunderland SR6 0HQ, United Kingdom

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14. Doyles Opticians - Sunderland

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· 1 reviews

297 Southwick Rd, Southwick, Sunderland SR5 2AB, United Kingdom

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15. Buckingham & Hickson - Sunderland

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26 Windsor Ter, Sunderland, SR2 9QF, United Kingdom

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