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1. Enterprise Car & Van Hire - Sunderland - Sunderland
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· 119 reviews
North Bridge St, Monkwearmouth, Sunderland SR5 1AP, United Kingdom
Glen Conley: Good morning. I received a car from the manager called lauri. I just want to say how professional and caring this lady was to me. Customer service was 5 star. I honestly can't give her enough praise. Your company needs to hold on to her.
Dave Rochester: Absolutely amazing service. Very friendly and courteous and extremely efficient.A fantastic, pleasurable experience throughout
Varsh_108: Average experience.The manual car they provided was good and functioned well for our purposes. We preffered automatic but it was too pricey even for Sunderland costs. Unfortunately we weren't happy with the fact that there are no arrangements to return the car on a weekend! What if I was in Sunderland from Friday-Sunday and needed the car for only 2 days before going back to my home city!?This is exactly what happened to us this weekend - we needed the car from Friday-Sunday and were happy to return the car on Sunday but because Enterprise isn't open on Sundays, we have had to pay for an extra day to hire and keep the car on the Monday. In addition to this, we don't live in Sunderland and had to go back to London on Sunday evening. We tried to park the car at Enterprise the Sunday evening and a relative would have returned the keys on the Monday so that only the person who hired the car would have driven it but unfortunately the barriers were closed and we weren't able to drop the car off there. Thankfully we have relatives in Sunderland who were happy to return the car for us but Enterprise charged an additional £15.60 for additional drivers other than the person hiring the car. If there were options to return the car on a weekend, we wouldn't need to hire the car for an additional day nor pay an additional charge for other drivers!Please consider people visiting Sunderland for staycations and only staying the weekends! Maybe have a drop off point where people can leave the car and have a key safe to drop the car keys off?! It can be quite difficult if visitors have no relatives in Sunderland and need to take the train back on Sunday evening!
Olayiwola Fajorin: Great service! Staff are always smiling and very ready to assist. Well done!
Davy Ellis: Absolutely terrible service and a waste of timeDon't even try to help you in shop
anthony fairley: Friendly staff
John Finn: Always give you the best of service and see if you are ready to move forward
Attiya Variawa: Unfortunately, I was on my way to a medical practice earlier this afternoon but my phone battery had died, Not being familiar with the area, i was very lost and anxious when I stopped by at the enterprise car shop just outside the metro to ask for some guidance.Huge thank you to the gentleman (sorry I can’t recall your name) who went out of his way to show me exactly how to get to where I needed. I do hope this thank you makes it’s way back to you.Many thanks,A
jake wate: Nice friendly staff easy to hire
P Gallagher: Staff are nice but there's a £200 deposit & an extra £25 a day to reduce ridiculous insurance costs. I won't use them again.
Team Woody: first hire can what a great experience, staff best I’ve come across in years were help full, polite nothing was am issue no pushy sale on extras that o didn’t require, after care calls was brilliant couldn’t fault it one bit brilliant guy made my weekend run smooth ⭐️⭐️⭐️
fortnite ice king4life: Excellent service and more than happy to help in any way.
Rob Gibson: A great experience from start to finish. All the staff at the Sunderland branch were professional, knowledgeable but above all extremely friendly, nothing was a bother. Thanks so much.
Gary Forsyth: Not cheap at all here where they get their prices from I can not say but I found somewhere at least half their price
Lucy DAY: Great deals good service
Chris Munro: Absolutely the worst company you will hire a vehicle from, there is so many other options out there to hire a vehicle, please do your research before going into buisiness with these guys, read the comments on Google and if after you have read the horrendous comments and still decide to rent, we'll we tried to warn you.
Monty Murray: Great service
Fred Baines: Very helpful at a stressful time, even stayed open to allow me to get car after Evans Halshaw didnt inform me that car had been allocated by Dacia at 2:30 and only told me when i rang at about 4:15, as i had heard nothing, Enterprise close at 5, big thank you to Enterprise
william edwards: Have a curtesy car from here. Staff very helpful.
connozac: Sent an email with a parking fine, no information provided, no contact information, what a joke. So now I have to not only chase up with where I've been fined but also enterprise to even find out what its for. Thanks enterprise for wasting everyone's time.
Val Collins: Very positive
2. Europcar Sunderland - Sunderland
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· 54 reviews
Sheepfolds Industrial Estate, Fleet Centre, Brook Street, Sunderland SR5 1BN, United Kingdom
3. Hertz - Sunderland B&Q - Sunderland
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· 2 reviews
Trimdon St, Sunderland, SR4 6DW, United Kingdom
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Dave Thompson: Ain't been yet... Let yous know....
choudhry younas: Good
Lex Mac: Not really a hertz
4. Park Executive - Sunderland
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· 7 reviews
Doxford International, 4 Admiral Way, Sunderland SR3 3XW, United Kingdom
George Newman: Should be free parking.
Anja Karst: Only been there for an appointment that a company had arranged for me for an interview. Receptionist was nice and helpful but I was annoyed that I had to pay for parking . That's why it's two stars only.
Thelma Orioha: Great place for an office
John Thurlbeck: For friendly staff and nice setting area only fault for we buy any car poor sign posting
Matt Jarratt: nice place
Baiju Francis: One of the worse building in Sunderland. . No management ..nothing .. and you have no guarantee that your office will be secured as all the windows are damaged and anyone can break the windows anytime. Even if you complained to the management they have no idea what to do . Very ignorant management and has no professionalism at all.
MHE Training Ltd: Good place. Multiple offices for rent. Pleasant and good parking.
Mike Rumble: Good facilities and extremely helpful staff.
Val Collins: Perfect
Kevin Varghese: The place is little bit confusing to find ,as it is located in a big compound.But it is nice place
matthew buck: Does its job
Tobi S: Fast and easy
Egambaram Panneerselvam: Superb
Duyilemi Adetiba: easily accessible with serene environment
Femi Adesina: Lovely place. That's our second visit and both visits were nice. No delays, straight to the point, courteous staffs, nice environment
Sarah Asif: Quite easy to get to. They have visitor parking as well. The visit was quite quick, very few people around. Very clean office. The staff was sooo kind. Lovely girls.
Edwin Leo Mathew: Positive:Quality
Derek Spoors: For a government visa immigration department we found the staff to be very helpful and frendly also excellent parking
Ernest Ogbonna: Nice place
Zunaib Ali: Staff was extra friendly. Found early appointment. Very much recommended.
Lee Owellen: Went to sell my car there with webuyanycar do not bother they are rip off merchants!