Customers can find a variety of dry, wet, and raw foods for pets, as well as grooming supplies, leads, collars, harnesses, coats, jumpers, treats, toys, medicines, and accessories. For birds, there are mixes, fat-balls, feeders, bird tables, feeding stations, bird houses, seeds, treats, toys, health products, cages, and more. The store also offers fish food, tanks, water treatments, and ornaments. Additionally, there are products for small animals, reptiles, and pet treats packed with nutritious ingredients.

Over the past few years, the pet store has welcomed local animal charities to have promotional days in their stores. They organize collections, raffles, and donation boxes to help raise money for the charities. Additionally, they offer a value range of products to make raw feeding affordable to all customers.

The pet store has over 40 years of experience in the pet industry and keeps up to date with brand training to pass on knowledge to customers. They pride themselves on providing the best customer service and ensuring a positive shopping experience for all customers.

The pet store has in-house pet nutritionists who play a crucial role in creating their dog and cat food. They own and run operations in all facilities where their dry food is made. Various regulatory bodies set standards for pet food, ensuring quality. The store offers a range of products, including a leading raw food brand that has been perfected over years.