The hotel rooms are contemporary and en-suite, offering modern amenities such as free Wi-Fi and parking for guests' convenience.

Guests can dine at The Ostler Restaurant for breakfast, lunch, and dinner, or enjoy light snacks at The Gladstone Bar. Both offer freshly prepared traditional British fare and continental flavours.

The hotel is considered one of the best events venues in Staffordshire, catering for parties from 10 to 120 guests. Whether it's a wedding, conference, or special celebration, the hotel offers a warm, friendly atmosphere and personal touch to meet every request.

The hotel is fantastically located at the heart of the market town of Newcastle-under-Lyme in Staffordshire, with easy access to attractions in Staffordshire, Cheshire, and Derbyshire. Guests can explore stately homes, catch a show at the New Vic Theatre, and visit famous potteries, among other activities.