This business offers holiday packages from various Principals and Tour Operators acting as their Agent. They are a Member of ABTA, providing assistance and a Code of Conduct for customers. All packages sold are covered by a scheme protecting customers' money if the supplier fails.
Calls to their contact number from UK landlines and mobiles cost no more than calls to geographic numbers (01 or 02) and are included in inclusive minutes and discount schemes in the same way.
All flights and flight-inclusive packages on their websites are financially protected by the ATOL scheme. Customers will be supplied with an ATOL Certificate when they pay, listing all booked services. This ensures protection in case of supplier failure.
Customers have praised the professionalism, responsiveness, and value of this business. They have found the booking process easy, with staff being very helpful and efficient. Personal travel consultants have been commended for providing local information and keeping customers informed.
Customers have described the customer service as excellent, with representatives being friendly, informative, and accommodating. They have appreciated the quick responses to enquiries and the ease of booking. Personal travel consultants have been highlighted for going above and beyond to ensure a smooth booking process.
2024 / unitedkingdomlovers.uk
