Customers have mentioned that the staff are very friendly and helpful, the climbing experience is great, and there is a nice and polite tutor available. Additionally, visitors have praised the inclusive and welcoming atmosphere of the centre.

Visitors can enjoy hot and cold drinks, lovely treats, and even toasties at the climbing centre. There is also a seating area upstairs where parents can watch their children climb while relaxing.

The climbing clubs at the centre are 90 minutes long and cost £15 per climber. These clubs are suitable for ages 6-17.

There is a wide variety of routes available at the climbing centre, ranging from easy to harder routes suitable for all ages and abilities. Additionally, there are auto belays to keep climbers entertained if they are struggling for a belay partner.