The staff at this restaurant are described as pleasant, friendly, and helpful. They provide clear information on choices and pricing, and are accommodating to customer preferences. Customers have mentioned that the staff made their experience enjoyable and would visit again.

Customers have praised the delicious range of meats and plant-based alternatives, topped with tasty cheeses, freshly cut veggies, and signature sauces. They appreciate the ability to customize their orders to suit their preferences, whether they prefer something meaty, spicy, or extra cheesy.

Customers can place their orders in-store with talented Sandwich Artists, through the Subcard app for collection, or have their food delivered to their home via popular delivery services like Just Eat, Uber Eats, or Deliveroo. This provides convenience and flexibility for customers to enjoy their favorite meals.

This fast food restaurant stands out for its Make It What You Want concept, where customers have the freedom to create their own sub, salad, or wrap filled with everything they love. The emphasis on customization, quality ingredients, and friendly service contributes to a positive customer experience.