The customer service experience at this department store is described as lovely, incredibly helpful, chatty, and kind. Customers have praised the staff for their excellent service and helpfulness.

A staff member named Naomi went above and beyond for a customer by personally assisting them in finding the sales counter and helping them purchase perfume for their wife. The customer praised Naomi for her excellent customer service.

A staff member named Mark provided exceptional service to a customer looking for a sofa bed by being knowledgeable, helpful, and taking the time to compare different models. Mark also went the extra mile by offering to call the manufacturer to get an answer to a specific question.

A customer had a positive experience with the customer service team when a delivery was lost. The team was incredibly helpful, offered to replace the lost item, and maintained good communication with the customer throughout the process.