The bicycle shop provides a Buyback service where customers can trade in their old products for new ones, offering a gift card in exchange. This helps in reducing waste and CO2 emissions while providing affordable and sustainable sports solutions to more people.

Customers can rent a diverse range of sports gear, including kayak rentals, bike rentals (including gravel bikes, SUPs, and Dinghies), camping and expedition equipment, and tennis and padel equipment. Both short-term and long-term rentals are available, with flexible extensions for convenience.

The bicycle shop offers repair services for a wide range of sporting equipment, including racket restringing, bike servicing (including e-bikes), watersports equipment repairs, ski and snowboarding maintenance, and fitness machine repairs. The industry-trained experts provide free, on-the-spot assessments and diagnosis, with 'while-you-wait' services available for quick fixes.

Customers have 365 days to return products if they are not completely satisfied, with the option to return items with a smile. A free Decathlon account is required for returns, eliminating the need for receipts. Additionally, customers can purchase Decathlon Gift Cards for use in-store or online, making it the perfect gift idea for any special occasion for all sports lovers.