The hotel is located within walking distance of the waterfront, offering easy access to local attractions. Guests can explore Southampton's vivid history at the SeaCity Museum and Solent Sky Museum, enjoy a show at the Mayflower Theatre, or venture across the river to explore the New Forest. The bustling port and estuary are also just a few streets away, providing a vibrant and dynamic atmosphere for guests to experience.

The hotel offers on-site parking operated by Horizon Parking on a first come, first served basis. Guests can pay for parking at the car park pay and display machine, via QR Code, phone, Horizon website, or Horizon parking app. Blue Badge holders are exempt from charges, and alternative parking can be found at a nearby car park for a fee. The hotel's parking facilities are managed with Automatic Number Plate Recognition cameras for added convenience.

The newly refurbished rooms at the hotel feature a contemporary new décor, a signature king size Travelodge Dreamer™ bed with bedside USB charging points, a spacious desk, and blackout curtains for a great night's sleep. Guests can also enjoy complimentary tea and coffee making facilities, as well as hand, hair & body wash in the refurbished shower rooms. The modernized rooms are designed to provide a comfortable and relaxing stay for guests.

Standard check-in time at the hotel is from 3pm, and standard check-out time is until 12pm (noon). Early check-in and late check-out options are available as extras for guests' convenience. The hotel also offers a 24-hour reception for any assistance or inquiries during the stay. Guests can enjoy a flexible check-in and check-out experience to accommodate their travel plans.