This pet store is located on Newgate Lane, in a convenient area with other popular stores such as Homebase, Costa Coffee, and Matalan. It is easily accessible and on a single level for convenience.

The staff at this pet store are described as polite, friendly, and very helpful. Customers have mentioned that they are always available and willing to assist with any questions or concerns.

Customers have had positive experiences with the staff being really good with pets, having exactly the products they wanted, and being helpful even during renovations. The store is also described as well-managed and worth a visit.

Customers have highlighted the great selection of pet items, reasonable prices, and the helpful and friendly staff as key factors that set this pet store apart from others. The store is well-stocked and the team is always available to assist customers.