The store aims to provide customers with the correct equipment and advice to successfully care for and breed reptiles, amphibians, and invertebrates. They also offer delivery services for food, treatments, and pond necessities.

The store sells a variety of tortoises, including Hermanns, Spur Thigh, Red Foot, Sulcatas, Indian Star, and Horsfields.

Many of the reptiles sold at the store are bred by themselves or derived and delivered from breeders nationwide. The store aims to minimize the importation of wild-caught and captive-farmed animals.

Customers should let the store know, as they can build a complete set up for them from stock in store with heating, lighting, decor, and customizing a set up for their new reptile friend. Payments can be taken over the phone for convenience.