Customers have reported positive experiences with the staff at the retail park. For example, at a specific store, three staff members were praised for their honesty, professionalism, and friendliness. They were able to fix a customer's issue without unnecessary replacements, showing a high level of trustworthiness.

In addition to the variety of shops, the retail park offers ample parking, a gym, and a Costa coffee shop for customers to enjoy. This adds to the overall convenience and appeal of the shopping center.

Customers have described the retail park as a lovely local shopping center with a good selection of stores. Despite being busy, the atmosphere is welcoming and convenient for shoppers looking for a variety of items in one location.

One aspect that stands out about Kilner Way Retail Park is the positive feedback regarding the honesty and professionalism of the staff. This, combined with the variety of shops and amenities available, creates a trustworthy and friendly shopping experience for customers.