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1. Elegance Music - Sheffield
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5
25 reviews
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Address: 10 Terminus Rd, Millhouses, Sheffield S7 2LH, United Kingdom
Schedule: Closed ⋅ Opens 10 AM Thu
Telephone: +44 114 296 0555
Business type: Piano store
Gary Poole: Fantastic Service. My Grandson Leo and I recently purchased a Ukulele from Elegance Music. After visiting several other music shops in Sheffield, we were lucky enough to visit Elegance Music. All of the staff and especially James, the co owner were a pleasure to deal with. James was very friendly, professional and helpful. He took the time to find out what we were looking for and gave us lots of options and great advice. They had a huge range to choose from to suit every budget. Very rarely do you get service this good. I cannot praise them enough and 100% recommend you visit them.
Response: Thank you, Gary for your feedback, and so sorry for not responding to your Review sooner. It was a pleasure to have you and Leo spend time with us choosing the perfect Uke for Leo to play! We really appreciate your support of our business, and for travelling so far to buy from us. We have no doubt that Leo's still avidly strumming away. Hope to see you again in the not-too-distant future. Best Wishes, James, Jemma, and the Elegance Music Team :)
Andrew Grubb: Amazing shop - went in looking for a violin for my son and James was knowledgeable and so engaging with our 7 year old son and made him feel so comfortable. If we lived closer we would have looked to go back for lessons as well.
rodney price: We have just purchased a digital piano from Elegance Music and received first class customer service throughout the process. When we first visited their shop, James was friendly, helpful and explained everything clearly enabling us to choose exactly what we wanted. As well as supplying a piano James also found a good home for our old acoustic piano. He then arranged to deliver our new piano and take the old one away. The piano was then installed at our home by James and we are delighted with it. For anyone wanting something musical I would highly recommend you visit Elegance Music.
Response: Thanks, Mr Price, for your lovely feedback and for supporting our small business. Much appreciated. Your upright piano fits beautifully in its new home, and we hope you get much pleasure from playing your new Yamaha Digital. Best wishes James, Jemma, and all the team at Elegance Music
Kevin Lim: James helped me get a last-minute gift shipped before Christmas and kept track of it along the way until it arrived (in good time and good condition) - great service!
Tony Watterson-Marchell: In May of this year, in the middle of lockdown, I ordered and paid for a Flight Diana Soundwave Tenor Ukulele having first asked and received a lot of advice from James regarding this and other ukes. Despite these extenuating circumstances James set the wheels in motion and ordered the uke from Slovenia. Because there were no flights in or out of the country the order was understandably delayed. James stayed professional throughout and emailed me regularly to keep me informed. Once he received the instrument he informed me that once he had done the alterations I had requested (the addition of a 2nd strap button and the adaption of the nut to accommodate a "low G string") he would send it immediately. True to his word the uke arrived it perfect condition a few days later. I found James to be utterly professional and, just as important, a really pleasant and fun person to deal with (just how many song titles did we manage to sneak into our many emails eh James? lol) In my very first email I asked James to "Please Please Me," and he did his very best to, "Help." Now my uke and I are , "Happy Together." Thanks James.
Response: Sorry, Tony, for not responding sooner to your review. We hope you're still getting lots of enjoyment from your Diana. They're still really popular, and the Soundwave feature is amazing. I even bought one for myself 'And I Love Her'. Don't 'Ask Me Why' but I think it's the best Uke of bought 'In My Life'. :) Happy strumming :)
Jan CASSWELL: Recently purchased a digital piano , the piano appeared to be faulty but by the time it was finally realised Yamaha would only offer to repair it as it was over 30 days , James collected it and Gemma argued my case with Yamaha and managed to obtain a brand new one for me duly delivered and set up by James. Excellent customer service and would recommend their store
Response: Jan.. Thank you so much for your feedback, and apologies for not responding to it sooner. We hope you and Mr Caswell are in good health, and getting much enjoyment from your piano. :)
jane: the royal mail messed up my address and james was really helpful in chasing it up and they came 1 1/2 later (thanks royal mail -_-) i’ve got my nirvana playing cards and i’m off to beat my friends at cards.. recommend ordering from these guys, efficient and help :))
Response: Thanks Jane. So pleased you got the playing cards in the end, and that you're having lot of fun beating your family and friends :)
Ian Calder: Excellent serviceVery friendly good pricesNo reason not to visit
Chris “Ammo” Hamilton: Great music shop and tuition centre. Instrument repairs and servicing as well as an extensive range of sheet music. Very helpful and knowledgeable staff.
Response: Cheers Chris! We really appreciate your feedback!!
jumbo lox: James was very knowledgeable and helped my wife decide on the best violin for her, we felt very relaxed and wasn't pressured in to anything. The whole process from contacting Jane's through to purchase was very easy and stress free. I highly recommend Elagance Music.
Paul Collins: Friendly Owners & tutors. Helped me loads and nothing is too much trouble.
Andrew Grubb: Amazing shop - went in looking for a violin for my son and James was knowledgeable and so engaging with our 7 year old son and made him feel so comfortable. If we lived closer we would have looked to go back for lessons as well.
Ian Calder: Excellent serviceVery friendly good pricesNo reason not to visit
Gary Poole: Fantastic Service.My Grandson Leo and I recently purchased a Ukulele from Elegance Music. After visiting several other music shops in Sheffield, we were lucky enough to visit Elegance Music.All of the staff and especially James, the co owner were a pleasure to deal with. James was very friendly, professional and helpful. He took the time to find out what we were looking for and gave us lots of options and great advice. They had a huge range to choose from to suit every budget.Very rarely do you get service this good. I cannot praise them enough and 100% recommend you visit them.
Peter Brennan: Fantastic first time experience with James and Jemma. I'm a beginner looking for a piano. Excellent vibe from Elegance Music, took time to demonstrate and great value for money.I only wish I lived closer to use their music tuition because I know they would help tremendously.
Kevin Lim: James helped me get a last-minute gift shipped before Christmas and kept track of it along the way until it arrived (in good time and good condition) - great service!
Chris Murphy Music: Ordered a keyboard for my son. Easy, well-priced and excellent customer service.
joan hewitt: Music books I am sure will be a hit. Thank you so much for your friendly wonderful service. So glad I found you.
Hilary Osborn: Great shop. Beautiful people
rodney price: We have just purchased a digital piano from Elegance Music and received first class customer service throughout the process. When we first visited their shop, James was friendly, helpful and explained everything clearly enabling us to choose exactly what we wanted. As well as supplying a piano James also found a good home for our old acoustic piano. He then arranged to deliver our new piano and take the old one away. The piano was then installed at our home by James and we are delighted with it. For anyone wanting something musical I would highly recommend you visit Elegance Music.
Raw juicy and greeny: Briliant service, the guys are so helpful and very nice. It will be my pleasure to go again.
jane: the royal mail messed up my address and james was really helpful in chasing it up and they came 1 1/2 later (thanks royal mail -_-)i’ve got my nirvana playing cards and i’m off to beat my friends at cards..recommend ordering from these guys, efficient and help :))
Dominic Watts: Very helpful and friendly service with a quick delivery on the goods - a pleasure to work with you again.
Chris “Ammo” Hamilton: Great music shop and tuition centre. Instrument repairs and servicing as well as an extensive range of sheet music. Very helpful and knowledgeable staff.
Ruth Stirton: Absolutely brilliant service from the Elegance team. Thanks so much for sorting me out!
Tony Watterson-Marchell: In May of this year, in the middle of lockdown, I ordered and paid for a Flight Diana Soundwave Tenor Ukulele having first asked and received a lot of advice from James regarding this and other ukes. Despite these extenuating circumstances James set the wheels in motion and ordered the uke from Slovenia. Because there were no flights in or out of the country the order was understandably delayed. James stayed professional throughout and emailed me regularly to keep me informed. Once he received the instrument he informed me that once he had done the alterations I had requested (the addition of a 2nd strap button and the adaption of the nut to accommodate a "low G string") he would send it immediately. True to his word the uke arrived it perfect condition a few days later. I found James to be utterly professional and, just as important, a really pleasant and fun person to deal with (just how many song titles did we manage to sneak into our many emails eh James? lol) In my very first email I asked James to "Please Please Me," and he did his very best to, "Help." Now my uke and I are , "Happy Together." Thanks James.
Chris Stephenson: Excellent advice, friendly and helpful.Not 'pushy. As a result, now awaiting delivery if an electric piano and eagerly awaiting my first lesson.Thanks so much
Jan CASSWELL: Recently purchased a digital piano , the piano appeared to be faulty but by the time it was finally realised Yamaha would only offer to repair it as it was over 30 days , James collected it and Gemma argued my case with Yamaha and managed to obtain a brand new one for me duly delivered and set up by James.Excellent customer service and would recommend their store
L Tassoni: Lovely friendly shop, knowledgeable staff, good selection
2. Alan Clarke Pianos - Chesterfield
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5
36 reviews
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Address: 61 Saltergate, Chesterfield, S40 1UJ, United Kingdom
Schedule: Closed ⋅ Opens 9 AM Thu
Telephone: +44 1246 207623
Business type: Piano store
Aaron Hook: Can’t say nice enough words for Alan. His work always goes above and beyond. He’s a super nice chap and has always done a great job for us.Couldn’t recommend him enough. If you need a new piano, a piano tuning, a repair or anything at all, get in touch with them!
Andrew Whaley: Little treasure trove of a shop with really helpful staff and prices no different to the internet.
Kat Edwards: Really friendly and helpful.. also has a nice collection of sheet music and playing aids.. I got a great jazz riff collection on flash cards.. which are super for one a day learning
Russell Eagling: Really helpful service. The lady was able to locate the sheet music for an obscure piece I was trying to track down - and print it out (legitimately!) whilst I waited. It only took a couple of minutes. Wide selection of very interesting stuff on the shelves too - and some bargain second hand stuff too. A really helpful place to havr on your doorstep.
Will Astill: Wonderful shop. Great range of instruments and books, friendly and knowledgeable staff, and generally a lovely shop to visit and browse.
Rosalyn Anderson: Wonderful friendly service with good advice.
Andrew Whaley: Little treasure trove of a shop with really helpful staff and prices no different to the internet.
Aaron Hook: Can’t say nice enough words for Alan. His work always goes above and beyond. He’s a super nice chap and has always done a great job for us.Couldn’t recommend him enough. If you need a new piano, a piano tuning, a repair or anything at all, get in touch with them!
Daryl Sharpe: Lovely, friendly shop. Great selection of sheet music (including a second hand shelf) and some lovely gifts. Nothing is too much trouble for them!I've also now purchased an electric piano from Clarke's after going in just for a 'browse'. They were happy to just turn everything on and let me try what I wanted, before bringing the box out to my car. Thankyou!
Kat Edwards: Really friendly and helpful.. also has a nice collection of sheet music and playing aids.. I got a great jazz riff collection on flash cards.. which are super for one a day learning
Will Astill: Wonderful shop. Great range of instruments and books, friendly and knowledgeable staff, and generally a lovely shop to visit and browse.
Emma Harpur: Brilliant! There were lots of pianos in my price range and there were a few I could have quite happily bought! I chose a beautiful piano and it was cheaper than the other shops we'd visited. Alan was very helpful.
Victor Hill: As well as having private parking for customers, the lady that served me was more than helpful, and also made it a pleasant and informative visit.
Daniel Morrison: Very helpful staff and incredibly quick, free delivery. I'm very happy with the product, there were no problems with the transaction, delivery or product. 10/10 would buy from again.
Alfie White: Very helpful little shop and repaired my sons viola for a cheap price VERRY good
David Turner: Amazing service. Took the time to help us make decisions even during the pandemic. Didn't push us to spend more than needed. Price was the same as many online only retailers
Red Dog Studios: Knowledgable and great service
Rob Walker: Plenty of choice, good advice and support in choosing the right piano
H Megginson: Very helpful staff - it's worth going in just to hear them play for you. They are very knowledgeable and not pushy, my budget wasn't high but I wasn't made to feel uncomfortable and they showed me what was within my budget. I'm deciding what to get but will definitely buy from there.
Russell Eagling: Really helpful service. The lady was able to locate the sheet music for an obscure piece I was trying to track down - and print it out (legitimately!) whilst I waited. It only took a couple of minutes.Wide selection of very interesting stuff on the shelves too - and some bargain second hand stuff too.A really helpful place to havr on your doorstep.
david Jackson: A great selection of pianos and music. Professional, friendly and knowledgeable advice.
Breda Arnold: Always a warm welcome, endless patience , excellent advise and a joy to visit
Angela Birch: Helpful and informative
Lee Travis (projan): Decent place, right price, friendly staff.
Patch Sandy: Ok not much music books but found odd one.
Andrea Pickering: Very informative and feeling very happy with choice of new piano, can't wait to get it.
3. The Piano & Drum Centre - Rotherham
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5
17 reviews
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Address: The Old Chapel, Canklow Road, Rotherham S60 2JB, United Kingdom
Telephone: +44 7768 311445
Business type: Piano store
Kirsty Clough: Recently bought a piano from Dave who was super helpful. Excellent used grand piano at a very reasonable price, delivered and tuned. Happy to recommend!
Jacob Griffin: Fantastic piano shop, huge range of pianos and brilliant customer service.Best piano showroom in Yorkshire
Carlos: Top place, full of top quality kit and friendly knowledgeable staff
Jayne Eames: Very friendly and extremely helpful, thanks guys ,be seeing you again 😀
chip hawkins: The Place To Go from Beginner to Pro🙂
Andrew Love: Great help ,great people
4. Wizard Guitars - Sheffield
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4.9
173 reviews
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Address: 65 Broad Ln, Sheffield City Centre, Sheffield S1 4BS, United Kingdom
Schedule: Closed ⋅ Opens 10 AM Thu
Telephone: +44 114 267 6030
Business type: Musical instrument store
Niell Jordan Jinivon: Went in for a guitar nut repair and opted in for a cheaper option, midway during repair the nut broke as it was cheap plastic. The staff at Wizard Guitars replaced it with a higher quality one and insisted on not charging me extra! All in all, great service with people who know their stuff, would highly recommend them for all your guitar needs in Sheffield.
Billy Washington: Got my Les Paul set up at wizards and they did a fantastic job at a great price! The staff are very friendly and helpful and the new shop is great! Definitely recommend.
Neil Hudson: Took my bass in for a new nut fitting and they did a splendid job. When I got it home and found string buzz they took it back in and sorted it at no extra cost (it turned out to be a dodgy string). Very professional service.
David Chitty: Good for getting guitars set up! Nice staff. Also one of the very few places on eccy road that supports independent musicians by letting them put posters up for gigs. Top shop, needs more thumb picks :P
Archie Rawson: By far the best Guitar shop in Sheffield nay Yorkshire. Consistently excellent customer service. Came in today to ask about some new strings and was given a full education on what I should be looking for based on the sound of what I want to play and the feel I want on my board. Couldn't recommend it enough!
conor jewitt: Older fella in there was passive aggressive and frankly rude when we asked to try out some guitars. I understand being frustrated if people are coming in and damaging instruments but it isn’t fair to treat every customer like that, they simply left us alone without a cable or anything to actually try the guitar out with.The selection of instruments was great but frankly there was absolutely no chance I was going to buy from them after being treated like that.
Zagraj ze mną bum bum: Niewielki w sumie, ale rewelacyjny sklep z gitarami, akcesoriami i innymi dodatkami. Super obsługa, bezproblemowa możliwość testowania instrumentow - nawet tych drogich, dobre ceny . Gorąco polecam każdemu gitaŕzyście.
Luke W.: Great guitar shop, friendly staff and a good selection of guitars and accessories for any level of player.
Mark Illingworth: After looking online at various shops and reviews I settled on Wizard Guitars and wasn't disappointed. I've been wanting to get back into playing after 10+ years. I got completely sound advice from the guys in the shop and i will definitely return. I was able to play the full set up before purchase and wasn't pressured in the slightest to buy anything I didn't need.
Lucas Stoten: Great shop. The staff are very generous with their time.
Mike Akroyd: I bought my first electric guitar from these guys when they were on Ecclesall Road a few years ago, and have been back for support around setup etc. Today was my first visit to the new shop. Although the environment has had a massive upgrade, and really needs to be seen to be believed, I was most pleased that the same friendly expert service that they have always provided remains in place. What turned out to be a relatively minor pickup issue was sorted quickly, with advice about how to monitor and maintain in the future. One of the most important things for me as a relatively limited guitarist, is that the team at Wizard have never made me feel daft, which I've found can be the case in other shops.
LE Norsworthy.: Had a bad experience many years ago. Total mercenaries
Johnny: Good shop and good service.
Billy Washington: Got my Les Paul set up at wizards and they did a fantastic job at a great price! The staff are very friendly and helpful and the new shop is great! Definitely recommend.
Neil Hudson: Took my bass in for a new nut fitting and they did a splendid job. When I got it home and found string buzz they took it back in and sorted it at no extra cost (it turned out to be a dodgy string). Very professional service.
Mark Metcalfe: Nice friendly shop, good prises
Maurice Wren: A guitarist's paradise, staffed by friendly, knowledgeable people.
William T Dyer: took bass in for repair, took no time at all, really fridnely staff
Rudders666: I can't say enough good things about this place. I called in last weekend looking for my first guitar setup and was given loads of time and even a bit of a free lesson really, which was great and really got me hooked immediately. I walked out with a guitar, amp, tuner, stand, bag, etc, all the things to start me on my journey. I'll be back in three months for restringing (even though it's not local to me). Fantastic service!! A+++
Alex Hudson: Popped in about 3 times over the past week for a little help with my project guitar. Super friendly, very clued up and an excellent selection of geeeeetars! Couldn't recommend enough, they're great! 🤘😎
Andy Carter: I visited Wizard Guitars for the first time last week. I was looking to buy my first ukulele. Being a beginner I was unsure what would be best as an entry level, although I knew I wanted a uke that had a good sound. The advice I was given was excellent. They went through the different types of ukuleles and gave me demonstrations as well as letting me try them out myself. Personally I don't believe you can really buy a musical instrument online. You need to feel it in your hands and hear how it plays. I came away a very happy customer. A week later and I'm loving my new ukulele. I'd highly recommend this shop and will be back in the future.
Niell Jordan Jinivon: Went in for a guitar nut repair and opted in for a cheaper option, midway during repair the nut broke as it was cheap plastic.The staff at Wizard Guitars replaced it with a higher quality one and insisted on not charging me extra!All in all, great service with people who know their stuff, would highly recommend them for all your guitar needs in Sheffield.
ok: This place has a great selection of equipment, as far as I know it has the best selection of EHX pedals in the whole of Sheffield. Would definitely give this place a shot if your in the market for some new equipment. Friendly and welcoming staff too, they were great at helping me pick out new equipment if I needed advice, and were happy to chat to me about the equipment they have in stock, even if I'm not looking to buy.
John Andrew: Got my acoustic guitar set up by Phil at Wizard Guitars. It's never played this well. Very knowledgeable + top quality service. I would highly recommend.
Lyndsey Thomas: Visited this shop to sell three guitars. We was worried about selling these as we have no knowledge on guitars, but the guys here were extremely knowledgeable and helpful and give us a good price for them. Would definitely recommend.
5. The Music Box - Sheffield
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3.9
116 reviews
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Address: 30/31 Meadowhall Way, Meadowhall, Sheffield S9 1EP, United Kingdom
Schedule: Open ⋅ Closes 9 PM
Telephone: +44 114 256 9089
Business type: Musical instrument store
Beth (hausofoasis): Came in yesterday ready to drop £300 on an electric guitar, checked my watch and we were in there over 10 mins. Kept looking over at the two lads behind the till but they stared back and just carried on their own conversation which clearly was more important! Don't even waste your time.
Fizzyy_: Exellent after sale support and happy staff!
Michael Whitehead: Ben looking for a teaching book on drum music. They have some in, but I need to visit the shop and view the tutor.Will let you know what transpires. Have been before knowledgeable staff and very helpful.
Andrew Wheeldon: Very helpful staff, loads of sheet music and tablature. Printing service for individual pieces of music. Parts for guitars reasonably priced. A few guitars, electric and acoustic and Ukes, a few other instruments. A lovely little oasis with a plethora of restaurants a stones throw away. Browse the guitar stuff and then feed your face -perfect! 😁
Richard Thomas: Great little music shop, nice range of acoustic and electric guitars and ukuleles
Charlene Luty: The young lad that works there is rude and the older lady isn’t much better, I visited the store to have something printed on a sweatshirt for my sons first birthday, first they said it would be not today ya looking at over 4 hrs to which I replied that’s fine, i went & purchased the sweatshirt and took it to them for him to say ahh we can have that done today if your only wanting that would only have been £7 transfer however when I wanted to see what the writing wud look like before paying, that wa a clearly too much trouble, when I showed him what I would like he said it would be the same so when I asked to look he huffed and wrote it out on the computer and it looked nothing like I’d asked for for him to reply & say well that’s what it wud be. So my reply to him was forget it I’ll take it somewhere else he was just like yeah that’s fine being right clever I’ve no idea how they get any business talking to people in that way, precious to this he was also sniggering abt what someone wanted printed on a t-shirt so the service I’m sorry to say is horrendous and will never recommend this place to anyone !!!!
Estelle Bridgland: We went to Buy a Electric guitar for my 12yr old son very helpful lady .knew lots about there guitars. We ended up buying a guitar and Amp . Very good service and reasonable service msoNoaloves
Peter Osborne: It's a very good shop, keeps a lot of books/magazines some guitars available on view to buy it's just a shame about the prices of the items, it's quite an expensive shop staff are very helpful though
David Warsop: Really love this shop! You can browse without being pestered but knowledgeable staff if you need help. Good selection of music and accessories also some 2nd hand vinyl at the moment with titles that take me back to my youth, bought a couple for nostalgia'S sake as well as various sheet music items recently. Very good and fair prices too.
Daniel Ray: I do like this place. I think the staff could be more knowledgeable. I am very new and bought strings and other things from them and they are always happy to help but one time I asked for something and they did not know what I was talking about and got the impression they thought I was being stupid (Probably my imagination tbf). Other than that it is a great place if you want to buy a beginner guitar or other little nic nacs like string winder, tuners etc.Also about the person below saying they did not get greeted but someone else did. So what? They probably thought you knew what you were doing and so left you alone. When I go in I get asked sometimes if I need help and other times not. no biggie. But if I ask for help they always do.
Gary Eades: EXCELLENT SERVICE!!
Giuseppe Scigliano: Nice guitar shop in the famous Mall in Sheffield. Bought some cables and staff was very friendly to help out.
Steven Wilkinson: Not really much to choose from it’s nothing like the pictures on here
Kieron Sanderson: I visited your store today and was extremely disappointed with the quality of service I didn't receive. I entered the store and was promptly ignored by both members of staff. As I left a couple entered and were instantly greeted. I was going to purchase a Chord P bass, lead, strap and gig bag, all of which will be now purchased elsewhere. 10/10 for poor customer service, would NOT recommend.
Gillian Clarke: Been in today to look for music to play a certain song so my dad, who has dementia can sing along with me. When I began to tell the “boy” behind the counter the story of what I want, he actually rolled his eyes at me. He doesn’t know how lucky he is that I decided to be a lady and just leave instead of telling him what I thought . Disgusting attitude. How are they even still in business
Mike Johnson: Lovely little shop. Guitarists dream
Lee Hartle: Friendly and helpful staff.
Rich W: Great sales advice. Couldn't be more helpful.
Andy Ward: This shop is worthy of anyone's time when in Meadowhall for musicians and music lovers, it is a real life tardis, the management and staff have really set it out well, I am wheelchair user and had no problem getting around, they have some really well priced merchandise.
Kevin Hornsey: Good selection of equipment and miscellaneous items
Josh “The Bread King” Donaldson: Love this place x
6. Rich Tone Music Ltd - Sheffield
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4.5
781 reviews
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Address: 64-82 Broadfield Rd, Lowfield, Sheffield S8 0XL, United Kingdom
Schedule: Closed ⋅ Opens 10 AM Thu
Telephone: +44 114 362 7777
Business type: Musical instrument store
Adamski: Yorkshire's best - I've bought & sold with Richtone - great value, great service, great guys. Know their stuff & from my experience I trust them 100%
Mavadim Mulji: My son used them, no good. If we could give zero stars we would of!
Lee Douglas Music: 10/10 service all went smoothly and couldn't be more happy with my purchase thank you I'll be back!
Russell Newton: Richtone have absolutely excellent customer service. I recently bought a Warwick Alien 6 string acoustic bass from them and from the initial phone call I made to enquire about the bass, all the way through to delivery (this morning!) with numerous emails exchanged in between, Richtone have been superb! Very quick to respond, very quick to dispatch and although I was quite prepared for the bass to arrive next Tuesday due to the Bank Holiday, it arrived this morning so now I have the 3 day weekend to play it! All round, top service!
Christian Fletcher: Never again!
Dave Discharge: Worst customer service! Their courier damaged the guitar due to mishandling. So far two weeks to resolve as Rich Tone are asking us to take full responsibility in getting the item safely back using their courier! Nothing but back and forth!!! Never had such a bad experience as this.So, if they wreck it again it becomes our responsibility? I don’t think so, matey. We’ll see you in the small claims court as you have been so negligent.
Rita Atherton: Great lads helpfull knowledgeable and patient
Philip O: Staff are very efficient and friendly. A must visit music shop in Sheffield also online🎶🙂
nanette shirley: Called in recently to look for a guitar to buy for myself, as a complete novice. Was delighted by the staff. No pushy selling, no rush to make my mind up. I'm now 60 and always fancied taking it up. Had some great advice too. Highly recommend
Letz_Get Schwifty: Simply amazing service from start to end.My journey starts with Pete! I was after part exchanging a few things for a Les Paul. Catch is I can't be at the store due to distance, but luckily the process was so simple it couldn't be easier. I sourced my own boxes (Richtone charge £20 per box due to its size, so highly recommend asking your local music shop for spare boxes which should be free), they arranged collection and got my gear the following day.As each Gibson is different, I'm checking a couple of guitars for their tops, Pete kindly checked and tried them personally, after little debate we settled with what is now my new Les Paul that arrived today! Which also plays incredible!! I was nervous, as normally you want to try these guitars before buying, especially as they arent a cheap guitar! But trusted the advice and it paid off.A shout out to whoever set this guitar up before shipping, such a nice difference when a guitar is ready to play out the box...and set up really well.Again thank you to everyone who helped, I can't flaw your customer care and appreciate all the time you've given me. I absolutely love my new guitar and given I couldn't personally be at the store, the experience couldn't be better!
Exvsia: Ordered a Kurt cobain Jaguar from Richtone music on tuesday and it said it would arrive on thursday as it did! Packaging was good quality and wrapped well, will be ordering from these guys again.
Andrew Smith: Helpful friendly serviceGreat range of gearHighly recommended
M C: Great experience- very friendly staff, wide variety of guitars and prices matching famous retailers. Felt very at ease and was able to try several guitars. Would definitely recommend.
Irrelevant muffin 07: Kind helpful staff and great selection of instruments to buy and try
Chris Collins: Great store with brilliant staff. Good range of both new and second hand stock which is nice to see. Mark serviced my Taylor to a fantastic standard. Well worth the drive to get the quality of service and care. Can't recommend them enough for Taylor servicing.
Cenk Üsel: I bought a Fender Paramount Acoustic Guitar from their online store. They are trustworthy, shipping is fast and the guitar is as described. Thank you so much to the team!
MD Soundtrack: The online order arrived sooner than I expected, everything was nicely packed, and the goods were as per the description on the website, 5 out of 5 stars for customer service. You don't get many like this those days. Many thanks!
jason obrien: It’s ok. It depends what your after, this place used to be great for drums and keyboards but it’s mostly just guitars now. Definitely a place to go if you need to purchase a guitar.
Ambler Custom Guitars: A great store! Friendly & knowledgeable staff, and a huge selection of products and instruments to choose from. Everything you could ever need, no matter if you're looking to buy your first guitar or if you're a pro player. Everyone is catered for 👌🏻
joker 1: A very helpful member of staff sorted out what our needs were,thankyou.
Gary Bill: bought a pedal......faulty....sent back....had to chase them for updates and refunds.....kept getting fobbed off......shocking service
7. Allan King Pianos and Violins - Sheffield
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5
4 reviews
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Address: 357 London Rd, Lowfield, Sheffield S2 4NG, United Kingdom
Schedule: Closed ⋅ Opens 10 AM Thu
Telephone: +44 114 258 1487
Business type: Piano repair service
Lisa Charles: Fabulous experienceI have bought both of my violins bows and strings from here. The service is exceptional and uniqueI sat by a fire no pressure a good selection of violins to test at leisure until I select THE ONE it was very enjoyable Dont go anywhere else just come here
tim calvert: Allan was very helpful, gave me a good price for my is 3/4 violin which I traded in for a new full sized one and was happy to give advice on which strings to buy as I was new to the violin and knew very little, a lovely little shop
Andy Fee: Lovely place, very welcoming and knowledgeable owner, good prices and plenty of choice both new and second hand.
Fiddler Man: Loved it
8. Dorothy Davis - Sheffield
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5
5 reviews
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Address: 20 Cruise Rd, Sheffield, S11 7EF, United Kingdom
Schedule: Closed ⋅ Opens 8:30 AM Thu
Telephone: +44 114 230 4198
Business type: Piano instructor
Galen Ives: I started piano aged four, did grade 8 at 16. At 69, I wanted to get back to playing well. Dorothy has been marvellous; she's a brilliant teacher who puts great emphasis on technique and sound quality - I've learned things nobody else has ever taught me. Every lesson is fun and enjoyable.
Patricia Vergani: Dorothy is a wonderful and talented piano teacher. She is very patient and caring to her students.
9. Gatling Guitars - Sheffield
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5
58 reviews
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Address: Hoyland Industrial Estate, Unit 17, Sheffield, S3 8AB, United Kingdom
Schedule: Closed ⋅ Opens 10 AM Thu
Telephone: +44 114 272 5602
Business type: Musical instrument store
Martin proud: Fantastic guitar shop and Fantastic service thank you 👍 🎸
Kevin Turner: Very friendly and welcoming. Totally relaxed atmosphere in which customers are given all the time they need to make sure that they are happy with their choice of instrument. Good advice given by enthusiastic owner. Highly recommended.
Alex Blacknell: Recently got my daughters bass re-strung here. He did the labour for free when purchasing the strings and even made some adjustments to the set up for her. Excellent service.
Benjamin Andres Acevedo: I recently moved to Sheffield and needed set ups on my guitars. Brought my acoustic guitar to have the action lowered. Stephen did an amazing job, and the guitar is now the best it's ever been. He's truly passionate about guitars and shares his knowledge.
Dennis Welbourn: First class and very knowledgeable service!! Highly recommend.
Tim Ennis: Incredibly friendly and helpful service. I’ve just got my new guitar setup here and am really happy with it. I’m pretty new to playing but the owner spent time patiently explaining exactly what he was doing, what I could easily do myself and how to do it, giving lots of little tips and pointers. I really couldn’t recommend this place more.
Meat Flix: Lightning fast delivery. Excellent communication and well packaged. Wouldn’t hesitate to buy from Gatling again.
Peter Branson: Great little place, knowledgeable and friendly staff, open 7 days a week, lovely range of guitars, and really helpful advice. Highly recommend.
Gareth Stephenson: Great wee shop. I needed some help replacing a snapped string today. I went into the shop and was shown exactly what I need to do next time I change my strings.
Powerful Slicer: Great service, very helpful, friendly and knowledgeable. Set up my acoustic and Strat, excellent prices and fantastic results, my go to guitar store.
Steven Smith: Very helpful staff no issues, from order to delivery, excellent service highly recommended
Nick: Excellent shop with plenty more in store than online....took a guitar in for set up...very impressed and helpful staff....well worth price too
Daniel Ray: Guy working there was hapoy to give advice. Ended up buying a few picks for me and my son and a wall mount. Great shop would have recommended.
D Bellis: Great service - they didn't have the precise molded bridge pins I wanted. I ordered some that were close (ish), and Gatling Guitars included another (slightly different) set FoC to give me an option. I'm really not that fussed about the style of bridge pins .... but I really am fussed about people who offer good service. Bridge pins are (for me, anyway) such a small thing, yet it was an opportunity to send such a big message about customer service. Message received.
Owen Sinclair: Great place with an amazing range of great quality products, the guy who runs the place is easy to talk to and will help with any enquiry, they have a workshop in the back where they custom build their own guitars and can repair and rebuild your own instruments
Andi Bee: Great little shop with very knowledgeable staff! Super quick turnaround for our nut and set-up and fantastic sound and play once we git her back! Thanks Gatling ❣️
Stephen Mullen: Beautiful guitars. Nice people. Very well priced
Anthony Long: What a great place! Stephen fitted a set of Custom Shop Fat 60's into my fender Mex strat in less than 24 hours, at a very reasonable price. Very friendly and clearly very knowledgeable guys, great service and on my doorstep - I will be back!!
george fisher: For a while I had wanted to create a guitar to replicate an old signature version of an artist I like very much. However I didn’t have the knowledge or skill to carry out such work myself. I contacted Stephen at Gatling guitars and he was more than happy to carry out the work for me. Throughout the entire process he was very knowledgeable, kind and courteous and I couldn’t be happier with how the guitar turned out, all at a very reasonable price too! I will most certainly be returning to Gatling guitars for any future guitar work and I would highly recommend them! Many thanks!
Chris R: I foolishly managed to break the truss rod in my Les Paul. Stephen and co removed the fretboard, replaced the rod and did a fantastic job of returning the binding and finish to its original state, and all for a very reasonable price considering the work involved. Many thanks and greatly appeciated.
Richard Coventry: Didn't charge to string my daughter's guitar, just for the strings and was really helpful when choosing a new one for her - also 6 months free servicing for the new guitar 😃👍
10. Guitar Shack - Sheffield
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4.7
68 reviews
11. Victoria Proudler - Sheffield
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5
1 reviews
12. Paul Fox - Sheffield
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5
3 reviews
