Compassionate Home Care for the Elderly in Sheffield: Home Help for Seniors

Wendy Haggett: Reliable and professional care company with good ethics toward care.

Wendy Haggett: Reliable and professional care company with good ethics toward care.

James McGlade: I love working with Home Instead in South Sheffield. They are kind, caring and you can tell they go above and beyond for their clients and staff. Alison, Felicity and the team have a real passion for providing high quality home care and you can tell instantly by working with them. It's been a privilege to support them in their digital journey.

Tim Vautier: A great company to work for, they treat their staff really well, and this has a knock on effect, of a high quality of support being received by the service user......I'd be very happy for my parents to receive care from Home Instead, can't give much higher praise than that!

Elaine Hartley: It always amazes me how far everyone goes in this company to make sure that their client's and their families remain safe and cared for in their own homes.I have been particularly impressed how they have dealt with the Covid19 situation and how they have kept their staff and clients safe.The CAREGivers and office staff are professional, so kind, consciencious and caring on every level and I cannot recommend them highly enough!

Frances Johnston: Home Instead is a wonderful care company. I'm consistently impressed by their commitment to providing top quality care to their clients and great support for the client's families. Home Instead is also a lovely company to work for. I have worked there for a number of years and feel supported and valued in my role.

Sarah Brunt: I've worked for Home Instead for 8+ years.I never expected to stay, my plan was to gain experience over the course of the year and move on.... all these years later and I'm still here having worked my way up from being a CAREGiver to now being a deputy care manager.I am proud to work for Home Instead :)

Liz Harris: I rang to see if the firm could help care for my mother. I overheard the receptionist asking the manager if she was available to speak to me (I had left an earlier message). I heard the manager telling the receptionist to say she had already left the office. When I spoke to the manager the following day, she compounded the lie by apologising for being out of the office when I rang. Would you want a carers for your elderly relatives from a firm that so blatantly lies to you?

Jayne Tomlinson: Helping Hands are a great company for both hourly care and live in care.The staff are friendly, efficient and show real care and commitment to my mum.I would highly recommend them as without their care my mum would not be able to live in her own home.

John Needham: All in a good experience. The level of training given is second to non. Im only upset with the fact physically i cant do more. Upset with myself for this reason but whilst working with helping hands supporting our clients with living their best lives and studying to become a counsellor both together will make me feel somewhat better in my future

Jodie Taylor: I started at Helpjng Hands as a carer and have worked my way upto now being a Care Coordinator for the Sheffield Branch. There is always continue support from the Branch Manager and other colleagues. I could not see myself working for any other company.

Alan Snell: Geat service for my 90 year old mother. We were initially concerned on how her daily visits were going to work but it has worked out as we had intended so far and they have helped her remain independent living at home following a stroke. The carers are great.

Phillip Nielsen: My experience with Helping Hands has been very positive and rewarding. Staff are co-operative and understanding. They try to be fair and balanced.

Gaurav Balli: really good service and carers

Dorothy Sheen: Don’t even consider!So shady! I wanted to speak directly to Sheffield branch… not allowed!Wouldn’t entrust a stick insect in their care.The admin at head office didn’t know her stuff. Just reading a script. Yes they have to learn but not good….All I wanted to know is if they usedLocal carers! People my mum could chatTo about Sheffield etc….. no….don’t know … yes… don’t know… all they wanted to do an assessment.Totally discounted them.Not a good call!!

Phillip Nielsen: My experience with Helping Hands has been very positive and rewarding. Staff are co-operative and understanding. They try to be fair and balanced.

Paul Muttitt: i work for the company and find them really good at the care that they provide and the staff are well trained and office staff only willing to help

Joseph Ashwell: The staff at helping hands have been great - very helpful, accommodating and flexible. It’s been a great support for my mother.

Steve S: Branch manager is very much on the ball had some very good carers and any issues we've had dealt with promptly and courteously

Jayne Tomlinson: Helping Hands are a great company for both hourly care and live in care.The staff are friendly, efficient and show real care and commitment to my mum.I would highly recommend them as without their care my mum would not be able to live in her own home.

Jodie Taylor: I started at Helpjng Hands as a carer and have worked my way upto now being a Care Coordinator for the Sheffield Branch. There is always continue support from the Branch Manager and other colleagues. I could not see myself working for any other company.

Abbey Preece: Having never done care before I wasn't sure wat to expect. From my first interview I knew I had made the right decision. Yes it can be hard work and long hours, but that is community care, I was always given sufficient time to travel between customers and was never back to back and running behind. When I first started the Sheffield office was running the whole of South Yorkshire so some days I would be in Doncaster and others in Sheffield, now that the new branches have opened up the Sheffield branch delivers care to Sheffield and Rotherham now. Within my time I have been promoted twice, the company believes strongly in upskilling employees. It's not the easiest job in the world, no care job is, but the benefits and rewards from Helping Hands are the best around. They pay rate is one of the highest in the area and mileage is also paid. Would highly recommend.

Kirsty Winship: I've been working with Helping Hands for just over a year now, I became branch manager for Sheffield in October and I must say I have the best team of office staff and carers. They go both and beyond for all our customers and deliver an exceptional high standard of care.

John Needham: All in a good experience. The level of training given is second to non. Im only upset with the fact physically i cant do more. Upset with myself for this reason but whilst working with helping hands supporting our clients with living their best lives and studying to become a counsellor both together will make me feel somewhat better in my future

Alan Snell: Geat service for my 90 year old mother. We were initially concerned on how her daily visits were going to work but it has worked out as we had intended so far and they have helped her remain independent living at home following a stroke. The carers are great.

Emma Dickins: I have worked for Helping hands for over a year now and i have to say i thoroughly like working for the company.I have always struggled with my mental health and the management have been fully understanding and been very supportive which i really appreciate.

deborah kennedy: Absolutely love my job and all my clients, it’s such a rewarding role,but miles you travel each day is ridiculous, your not kept in one area, only paid for time at a call so can be out nearly double the actual time you get paid for,communication and responses to emails is very poor.Lack of information given, but pay rate is good, colleagues are all lovely as are our clients.

Dawn Kitchen: Great company to work for. Can work as many hours as you choose. Good rate ofpay

Liz Whiteley: Great service, listen to not only my care needs but the needs of our family household.

Linda Hopkins: I had a visit from two employees of the Sheffield branch to discuss their services and if they could meet our needs in caring for my father in law. They left advising they would discuss our requirements with the manager. I heard nothing for two weeks and have rung three times since. No answer at the Sheffield branch so they took my number and said they would pass my message to the manager. My 2nd call I was told the office was been covered by a colleague from the York Branch who wouldn't be able to help so ring back another day. No answer on the 3rd attempt. Appalling service so off to Homeinstead.

Ben Gander: Great company, Nothing is to big or to small.

david jenkinson: Having decided that I really should do somethingHelping Hands Sheffield Office was the place to ringI'm told that Helping Hands is by far the bestSo an interview was arranged - Would I pass the test?Happily Jess said: "Will you start and when?""Then I can introduce you to my top man Ben"I would be trained by the very lovely Sue,She knows everything that I must learn to doMy new employment is now well underwayAnd Helping Hands is as good as they sayI am now a reasonably competent CarerAnd the wonderful Jess could'nt be fairer!David Jenkinson 06/12/17

Frank Overtoom: Vibrant are doing a great job of managing my aunt's care needs - we are very happy with the service provided and would not hesitate to recommend them.

Steve Bagshaw: Great care partners for over a year - reliable, very quick to raise issues and concerns - fully transparent. We sleep easier because of them - thank you Team Vybrant.

Sue Hogg: Vybrant took over my mum's care, mid March & I am very happy with her care. I have peace of mind, knowing that their visits are an appropriate length of time, this means I can go out more, feeling relaxed & when I visit mum can enjoy her company more. Mum seems happier in herself too. Although there have been a few " teething problems" a quick call & chat resolves these, good communication.

Cheryl: Excellent, compassionate service! Very efficient carers

Katie Pagett: Bluebird Care looked after my grandmother in her final years, the staff were very friendly and caring. I would definitely recommend them to anyone looking for care for elderly who wish to stay in their own home. Nothing was too much trouble. Thankyou xx

John Fillingham: The staff at Bluebird Care Sheffield looked after my mother for many years, she loved them going in and caring for her and I loved the fact they were professional and friendly at all times. Highly recommend (I’ve told my children if I ever need care to use this company!)

gill gray: I would like to say a big massive thank you to all the care staff that gave my Dad Harry the best palliative care in his last few days at home before he passed away and also the support they gave our family such kind and caring people couldn’t have done it without you all. You are all such wonderful people. Thank you all Gill And Family

Collette Tunstall: My mum was a service user for 4 weeks Found the service to be on time efficient careing Although a few things could be better from communication to care planning fot individuals also it would be helpful to have consistancy from care co_ordinators to ensure the carers know thecservice users On the hole found most of the carers proffessional and compasionate . It is always goid practice for the manager to touch base with the service user or the family to ensure good practice is at the forfront of the service users care ?

Micky Morton: THANK YOU SO MUCH IN LOOKING AFTER FATHER... WITH MORNING AFTERNOON & NIGHT VISITS YOUR BLUE BIRD TEAM WAS SO KIND THEY WAS A GREAT TEAM ALWAYS FRIENDLY LOVED A GOOD LAUGH WHILE DOING THERE CARING ROLE AT SAME TIME...... I CAN NOT THANK YOU ENOUGH XXXXX IF THERE ARE ANYBODY OUT THERE WHO NEEDS CARE FOR LOVED ONES THEN PLEASE CONTACT BLUEBIRD CARE OFFICE..... 10/10 FOR THERE SERVICE PLEASE KEEP INTOUCH YOU KNOW WHO I AM XXX THANKS XXXX

Julie Allen: I've worked for Bluebird Sheffield now for 2 and a half years and they've been nothing but brilliant with me. They were so kind and understanding during a really difficult time, and I couldn't have asked for more. Nothing is ever too much trouble and I look forward to many more years here 😊

Liam Wright: Anyone thinking of going to work for bluebird. Don’t!! They won’t pay you for a weeks worth of training, which isn’t even awarded by an appropriate awarding body instead it’s just a bit of paper they printed themselves.Staff turnover is the worst I’ve ever seen. The recruitment manager left out the blue after only a couple months and the person delivering the training was new to the business.I’ve followed everything up with Acas and following their advice to ensure I persue what I’m owed and won’t give up until I’m paid.Toxic work environment and toxic management they will promise you the world and yet fail to deliver the basics.Anyone going for a job please spare your time and don’t, but if you do make sure you sign the contract the day you start training and not forward date it like they ask you to. And do not sign the training waver stating they can charge you if you leave the company.Luckily my partner works in employment law so know no deductions can make you fall below legal minimum wage others might just take the loss.And as the training isn’t from an awarding body and only benefits bluebird you are completely entitled to be paid for the induction week don’t let them tell you your not.Avoid bluebird at all costs!!

Micky Morton: THANK YOU SO MUCH IN LOOKING AFTER FATHER... WITH MORNING AFTERNOON & NIGHT VISITS YOUR BLUE BIRD TEAM WAS SO KINDTHEY WAS A GREAT TEAM ALWAYS FRIENDLY LOVED A GOOD LAUGHWHILE DOING THERE CARING ROLE AT SAME TIME...... I CAN NOT THANK YOU ENOUGH XXXXX IF THERE ARE ANYBODY OUT THERE WHO NEEDS CARE FOR LOVED ONES THEN PLEASE CONTACT BLUEBIRD CARE OFFICE..... 10/10 FOR THERE SERVICE PLEASE KEEP INTOUCH YOU KNOW WHO I AM XXX THANKS XXXX

C Tunny: My mum was a service user for 4 weeksFound the service to be on time efficient careingAlthough a few things could be better from communication to care planning fot individuals also it would be helpful to have consistancy from care co_ordinators to ensure the carers know thecservice usersOn the hole found most of the carers proffessional and compasionate .It is always goid practice for the manager to touch base with the service user or the family to ensure good practice is at the forfront of the service users care ?

jamil mohammed: Carers are fantastic ... but the office don't communicate.. very poor.. so frustrating you spend more time arguing than caring for your love ones who have very little time!!!!

gill gray: I would like to say a big massive thank you to all the care staff that gave my Dad Harry the best palliative care in his last few days at home before he passed away and also the support they gave our family such kind and caring people couldn’t have done it without you all. You are all such wonderful people.Thank you allGill And Family

Christine France: The best experience of working for a private company was working for Bluebird Care, Sheffield. I can't thank you all enough for making my 3 years with you all such a pleasure.

Debbie Greaves: Care staff are really good but call times are unreliable.Office staff don't always let you know if a carer is running late or if a call time has changed. No consistency at all.Strange how additional 5 star reviews have popped up after my initial post.Anyone wanting any further information please ask as I'm not anonymous and very truthful

rhianne mellody: Amazing company. Really looked after my grandma well. I would recommend 100%. Staff are fantastic. Very well run. 10 out of 10. 👍

John Fillingham: The staff at Bluebird Care Sheffield looked after my mother for many years, she loved them going in and caring for her and I loved the fact they were professional and friendly at all times. Highly recommend (I’ve told my children if I ever need care to use this company!)

Katie Pagett: Bluebird Care looked after my grandmother in her final years, the staff were very friendly and caring. I would definitely recommend them to anyone looking for care for elderly who wish to stay in their own home. Nothing was too much trouble. Thankyou xx

Claire Wright: Great friendly, reliable staff - fantastic care given to my grandma in her own home, would definitely recommend this care company.

Jan Frost: I have recently been caring for our increasingly dependent 93yr old spinster aunt. Faced with our having to work and her deteriorating health we were found there was limited choices in care providers. Although we started out with the usual morning lunch, tea and evening calls this only met her physical needs. It made much more sense to use the Home instead Appoach to end her social isolation and meet ALL her care and support needs. It may seem costly but the level of care and support is such that a persons dignity and self worth increase not decrease and they are befriended, valued and provided with the highest level of care and companionship. No carer came who she had not been properly introduced to previously and they always left full notes on care provided and activities undertaken. We had initially opted for a mixed care approach with another provider doing the shorter visits through some of the day but were so impressed with the individual way services were provided by Home instead we were looking at increasing their involvement in a more imaginative way. We have four other elderly relatives whom we are sole carers for and when they begin to need any care our first call will be to Home Instead. I cannot praise their approach enough, they treat people as individuals not just tasks to be completed. If you want someone who cares as much as you do meet this company I'm sure you'll be impressed. Although this may seem a more expensive option it is great value for money and I cannot praise the approach highly enough.Overall Standard: ExcellentStaff: ExcellentCare / Support: ExcellentManagement: ExcellentTreated with Dignity: ExcellentValue for Money: Excellent