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Craig Shaw: I visited In-Time in Crystal Peaks simply for the bracelet and clasp on my Accurist Watch putting back together. This was an old watch of mine which appeared to have long ago stopped working. The case of the watch had come slightly open and one of the pushers had seized. I just wanted to be able to present it with the rest of my collection within my watch box. I expected it to be quite pricey for just a few pins and springs replacing. The colleague working Trish, suggested replacing the battery and cleaning the movement. The work was done and ready within a few hours. I was really pleased with the result. The bracelet and clasp were now back together and working smoothly. The seized pusher had been released and the case back was re sealed. The digital part of the watch was now fully working. Unfortunately the movement requires a full service to get the watch working correctly. Trisha offered a full refund based on replacing the battery not solving the problem. I was so pleased with the result i declined. I will be taking up the offer of the service. Excellent Service. Thank You.

john stretton: I have bringing all my watches to you over the years as I am a collector of different watches. I have never paid anymore than £30 for pressure testing and replacement battery. I have been in today to have a battery replaced and you wanted to charge me £80. Then when I said no you said you would meet me half way and charge £59!! I have been to Hinds Jewellers and they have charged £30. I will never return to this place again. Day light robbery

Caroline Musselwhite: Took my extremely dirty Chamilia charms bracelet into Crystal Peaks Centre. Trish worked wonders and gave the bracelet a very through clean so it looks brand new again. So impressed that my charm necklace will be going in next week 💯% service 👍

Jean Sapsford: Top class service. My jewellery was sent away for repair, and returned with the repair completed to my satisfaction AND the item had been cleaned - it looked brand new. I was highly delighted. Thank you

PeterB Butcher: I almost enjoy having to take my watch to ‘In Time’. The service is fantastic & many minor repairs/cleans are free. Invaluable!

Jennifer Wilson: They mended a piece of jewellery for me that was special and other repairers were not bothered about. They listened to me and offered various ways of mending it. The repair was done in the time frame they gave and the price was very good. They were fantastic, and I would definitely use them again.

Alan Jackson: I recently purchased a new Rado True Specchio watch and required some links removing to achieve a good fit. I initially tried 4 local watch specialists/jewellers and 3 out of 4 flatly refused to even attempt the task and the 4th made an unsuccessful attempt leaving one of the pins half way through the link before giving it back to me. After some more research I decided to email "In-Time" Crystal Peaks, Sheffield and ask if they could help. The response from Trish was prompt and instilled confidence that they would be able to assist with my plight although they did explain that removing ceramic links is often not straightforward and will always carry some risk of damage. I am pleased to report that from initially walking up to the counter to receiving my watch back with no damage and perfectly fitted that the customer service, experienced knowledge from both Trish and Jodie was exceptional. it is so rare find this kind of service and obvious passion for the job in hand and being in business myself I feel its important to give credit where credit is due . Well done Trish and Jodie! In-Time, Crysatl Peaks will be my only choice for anything watch related in the future and i will be happily recommending you from now on. Thank You very much - Alan