Customers are impressed with the wide range of products available at the store, including pet food, toys, equipment, and insurance. They also mention the store's collection of small animals, fish, and reptiles.

Customers describe the shopping experience as excellent, with no waiting times, easy parking, and a large store size. They appreciate the well-stocked shelves and the offers available on products, along with the store card benefits.

One customer mentioned a staff member who went above and beyond to help them, including opening a new till for another customer and assisting with setting up a VIP card. This level of customer service was greatly appreciated.

Customers feel that the value at this pet store is unbeatable. They appreciate the helpful staff who provide good advice, even if the store doesn't have the specific item they are looking for. Overall, customers are satisfied with the value they receive at this store.