If a parcel is damaged during transit, the process of claiming can be a bit of a nightmare. However, the company does have procedures in place to address such issues and compensate customers accordingly.

Despite the occasional challenges, there are definitely positive aspects of using this service. For example, the service is generally reliable and efficient in delivering parcels to their destinations.

It is important to note that all parcel companies may have similar issues when it comes to damaged parcels and claims. Therefore, it is not uncommon to encounter similar challenges with other parcel companies as well.

When faced with issues such as damaged parcels, customers can follow the company's procedures for filing a claim and seeking compensation. It is important to document the damage and provide all necessary information to support the claim.