Customers have had wonderful experiences dealing with the staff. They have found them to be helpful, insightful, courteous, professional, knowledgeable, patient, and friendly. The staff have gone out of their way to make the customer experience easy and enjoyable.

Customers can expect excellent service from start to finish. There is no rush or pressure into making decisions, and all questions are answered. The staff are happy to provide advice, help, and support with purchases. Customers have also noted the rapid response to consumer demand and the low prices offered by the business.

The business pays particular attention to detail when designing their collections. They focus on rail heights, moulding details, and stile widths. They also stock a vast selection of architectural ironmongery including door handles, locks, and associated door furniture.

Customers can expect high-quality customer service from the business. The staff are experienced, customer-oriented, patient, professional, and polite. They are keen to provide excellent customer service and are always willing to help with any queries or concerns.