The experience with the customer service at the depot was incredible. Flick was mentioned as being great at handling the problem, with great communication, friendliness, and kindness. She went above and beyond to ensure the parcel was delivered successfully.
The delivery driver, Denislav, was mentioned as amazing at delivering the parcel last minute and following note instructions. This contributed to the positive experience by ensuring the parcel was delivered promptly and accurately.
The customer felt that the customer service at the depot was really helpful and saved them a lot of hassle with the delivery. The positive experience with both Flick and Denislav made a significant difference in turning a potentially negative experience into a great one.
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