Best Stores To Buy Children's Watches Reading Near Me

Watch Shop H. Samuel Goldsmiths - Official Rolex Retailer F.Hinds the Jewellers Beaverbrooks Jacobs the Jewellers H. Samuel H. Samuel

1. Watch Shop - Reading

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· 90 reviews

27-29 Cross St, Reading, RG1 1ST, United Kingdom

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Watch Shop: what do users think?
James M: Can't remember the guys name but very knowledgeable. American dude. Very polite guy. Going to buy a watch soon here
Alex: Watch Shop refused to send the watch I ordered to my home address. I was told it wasn't on their system. When buying you need to enter delivery details and my address was automatically populated by their website so it obviously recognised my address. Royal Mail (and every other parcel delivery service) deliver regularly to our address, so the issue is with Watch Shop and not Royal Mail. Its also the billing address for the card I used. I explained all of that to Watch Shop customer service and the email I got back was "Nope, need another address or cancel it".
Nikhil Bhatia: Went in to see a specific watch. The salesperson was quite uninterested. Wasn’t polite and didn’t feel like he wanted to really take any effort to sell/talk to me. Avoid!!
Xerxes Mistry: Excellent experience and great support.Kept me updated and very reasonably priced
Hannah S.: Fantastic service. Great prices. I had two watch straps replaced and a battery!
Monika Sadło: Stay away from that seller. Rude and cheeky staff. If for any reason your watch wouldn't be as expected, they will tell you to send watch back. I was told to send over for examination and end up with no watch and no money. Terrible service.
Sarah: Regarding the watchshop.comQuality products, unless you receive the one of a few damaged products, which requires a human to respond. Their customer service leaves a lot to be desired. I've on multiple occasions found this to be the case!First time I didn't leave a review... briefly the watch I'd purchased was marked and scratched in several places, it took months of battling with their customer service to receive an exchange. They requested me to send the watch back, fine ok- standard procedure... But then they wanted me to repurchase the watch.. Prior to sending it back, the watch had increased in priced and that's when the battle began for them to honour the initial discounted price! It was their stock that was faulty. Again it took months of battling to get a resolution.Most recently, I enquired with regard to their "We price match" USP... I sent over details and screenshots and links as evidence and checked that it was a reputable company. Firstly, the representative directed me to their homepage and said to fill out an application form, if she had any customer service- she would have cut and pasted the information and submitted it for me, with a back up email to advise of their procedure bit as a gesture of goodwill she filled out the form. But she didn't. She continued to parrot scripted information and "I'm sorry you feel that way". Anyone who knows, that's just going to add fuel to the flames?!Then I get a response from their "automated" price match saying it had been declined with a bog standard scripted vague reply of what it could be. Except the company was in the UK, they were legally allowed to sell the branded watches, the watch was on sale, just as it was on watchshop... the company is not in any form of liquidation... and the sale price was £118.99, the company had a discount which could be applied on top which lowered the watch to £107.99. I could have accepted a price match of the £118.99, however as there was no reason behind why my price match was declined, no way to appeal. So don't believe the "We price match" USP...I replied to the representative and am currently waiting a reply. One in which I am not hopeful for a positive outcome.I have shopped with watchshop for years and it was only until I required help, I found that it would be a far more pleasant experience shopping elsewhere.
KevL 55: Very helpful
Javier Vazquez: After checking on the website, I went to Reading branch on the 24/09 asking to see a few watches as I was looking for a specific size to wear it with a suit. I saw one of them (a Seiko) and ask for another Seiko which they didn’t have. I was told it would be order for me to check it physically so I can take a decision and also, they offered me to keep the price advertised on the website (less than £135 for a Seiko from £280 original price). I was told that in two three days it would be delivered and they would phone me to let me know.On Friday 30th, I went to the shop as I didn’t receive any updates. A woman in the shop said they had not received it yet but she was chasing it up to get it delivered as soon as possible.I went today too (06/10/2021) as I checked the website and the watch was sold out. My surprise came when the guy who offered me to order it to the shop said the he sold it. He said he received the watch and he sold it yesterday. I told him nobody had phoned me about the availability of the watch and all I got was a sorry. I was shocked, angry… I didn’t know what to say. It is unbelievable that I told him I would not buy it online just to do it from the shop and he didn’t care at all. I bought a £450 Citizen watch from this shop (order ***5933), my fiancée has bought another watch from them but we will never go back. Buy watches online or somewhere else!! If I could I would give minus stars.
Peter Richardson: It's a shame that this shop is the only one outlet other than on-line, we travelled an all round journey of 210 miles just for a couple of watches but well worth every mile, the two male assistants were first class and knew how to treat a customer we would love to see another outlet in Birmingham bull ring.......l fully recommend "The watch shop" for affordable watches.
Halden Westcott: This is a 'thumbs up' to WatchShop in Reading. I have been after a Louis Erard watch for a while now.I had one condition - I had to see the watch before buying.I did try this with other stores, and got nowhere. Goldsmiths were particularly inept.I rang up WatchShop and told them that there were 6 watches that I liked, and that I would like to come into the store to try them and choose one.This was no problem, just had to let them know the product codes and they would order them in free of charge at the end of the next day.When I went to the shop, the watches were ready, and I got to select the nicest one (not the one I expected).It was a chilled, pleasant experience and I got to talk watches for a while.Overall, would definitely recommend.
James Angell: If you are going to close your shop due to Covid-19 please make a note on the internet so other people do not have a wasted journey
Britishperson131: Great staff. Serviced a watch I had for a few years and replaced the battery. Will always return to this particular shop for all my watch purchases.
Marius Meciar: Very nice presented shop. I fully recommend this place.
Zara B: Bought a watch online. The watch was great but the strap irritated the recipient's skin so wanted to buy a different strap. I have tried 3 times to get help from them and I have to say it is the worst customer service I have ever come accross. I don't usually write negative reviews but felt I needed to write this one as I am just so appalled. I have attempted contact 3 times and only been asked for my order reference number. They are now ignoring me. Very very annoyed!!!!!!!!!!!
Fish n Chips: Outrageous company. DO NOT TRUST THE DELIVERY TIMES! I have purchased the watch from Watchshop company mainly because they offered a 24 hours delivery option.This watch was supposed to be a present for my best friends birthday. I've ordered a 24 hours delivery service, however the watch arrived 4 days later! A long way after I needed it! I've contacted the customer service but Louise G, the CS assistant was totally unhelpful and kept saying : "Yeah, but you got your watch at the end, so why complaining!". Dear Louise G, yes, we got your watch, however it arrived 3 days after your promised 24 hours delivery option! Should have gone to Amazon!
Lesley Loughney: Excellent choice, great staff.
David Ashby: Badly package £500 watch arrived with no box or manual. Just surrounded by a clear plastic shell. Promises to send items not kept and indifferent staff on phone who basically just fobbed me off. A bad experience.
Jo Gerrish: Good selection
Kevin Williamson: Just browsing this time but a great experience as always
Amine Mecifi: Large collection of watches of many different brands and good location in central Reading. The staff seems approachable.The issue is that most prices are not displayed and one needs to ask each time. Comparatively, other stores in Reading display all prices including when they have 4 or 5 digits. As a shopper, I feel frustrated. I don't want to engage an employee and ask him to give me prices for 40 different watches then walkaway if I am not sure to buy that day.

2. H. Samuel - Reading

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· 99 reviews

The Oracle Centre, 14, Holly Brook Mall, Reading RG1 2AQ, United Kingdom

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3. Goldsmiths - Official Rolex Retailer - Reading

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· 169 reviews

The Oracle Centre, 21D Hollybrook Walk, Reading RG1 2AQ, United Kingdom

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4. F.Hinds the Jewellers - Reading

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· 32 reviews

63 Broad St, Reading, RG1 7QE, United Kingdom

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5. Beaverbrooks - Reading

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· 84 reviews

The Oracle Centre, 20 Holy Brook Walk, Reading RG1 2AQ, United Kingdom

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6. Jacobs the Jewellers - Reading

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· 86 reviews

Douglas Jacobs House, 25 King St, Reading RG1 2HE, United Kingdom

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7. H. Samuel - Surrey Heath

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· 33 reviews

Unit 7 Town Square, Camberley, GU15 3SL, United Kingdom

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8. H. Samuel - Rushmoor

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· 50 reviews

Unit 5 Princess Mead, Farnborough, GU14 6YA, United Kingdom

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