Best Banks Reading Near Me

Metro Bank Lloyds Bank Barclays Bank TSB Bank Santander Halifax Coutts & Co Virgin Money NatWest Lloyds Bank

1. Metro Bank - Reading

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· 100 reviews

201 Broad St, Reading, RG1 7QA, United Kingdom

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Metro Bank: what do users think?
Albert Richardson: WAY TO AMERIAN THERE TOO MANY QUEUES I DO NOT LIKE QUEUE THIS PLACE IS NOT GOOD I GIVE 0 STAR IF POSSIBLE
Sudarsan Kumar: Poor service and really unhappy...they have given appointment at 4 pm and they sent a message to meet at 2:30 pm ...no proper communication ..happened twice ..
VeronicaVirna: They keep wasting my time. I've been in the bank 4 times so far! To open an account which they claim they will open in 15minutes online and each person that sees me claims another person before them made a mistake and they had to fill in the form twice...a form that takes over 2h to fill in! Their incompetence is truly bewildering
Steven Samuels: Opening a bank account quickly is a complete lie. I've had to go to the bank multiple times and was told that the person I spoke to previously did something wrong so something else had to be done. Ridiculous
Darren Jones: Poor service, been waiting 2 hours, still haven't seen anyone, this is not acceptable 😕
atchut NeelamUK: Excellent customer service
Sean Lambert: Awful experience. A CallCenter operative was rude to me and put the phone down on me. I complain to the manager of the Reading branch twice via email. Both emails been ignored. On top of this I have had to complain about the lack of response when I applied for an overdraft, I am taking my account elsewhere, I would avoid!
Ashok Moorthy: what a horrible service and customer handling! We went there to open an account ,for which the staffs collected all the documents including photo id, local address proof and finally mentioned , they will call us once the head office approves the document on address proof.Second week - No calls for a week and we went to enquire the next week, quoting the customer number. They checked and mentioned, they haven't send the documents to approve,so come again in another week.Third week - After hours of waiting , the staff mentioned that everything is approved ,so we can proceed with the opening of account but no more slot available for the day so advised to come next day.fourth week - After giving a 2 hour waiting time and then checked the documents ,the staff mentioned they couldnt find the local address proof ( which was submitted the first day and approved by head office in next weeks) so asked us to come again.This is what a pathetic service /followup will look like. We politely refused to proceed with them as we dont need to commit a relationship with the bank which is not valuing the customer's time and effort.
DMR: Rude and inefficient staff, resulting in me closing my account less than a month later. After this it was apparent that my account hadn't even been closed, so I had to re visit the branch to do this once again, after 40 mins trying to do this I was successful. Dog biscuits and water bowls says it all. They obviously care more about those that have a dog than there core customer base. Never again avoid avoid avoid.
William Stavely: As an early account holder a number of years ago at the Reading Store, l was initially very impressed: their mistakes were honestly acknowledged and even financially compensated. However, standards are collapsing. The once-advertised "no stupid bank rules" could now be considered ironic, or perhaps more accurately, "stupid rules now rule": to pay online using a Metrobank card, you must have internet banking to verify the transaction. No exceptions. This ill-thought through customer "care" means l'm forced to use my partner's Lloyd's card to pay bills.What if you refuse to use Internet banking, perhaps owing to the performance comparison chart on their own wall placing Metrobank last?What if you don't have a smartphone?As a result of this idiocy, l can't use my Metrobank card online for any significant purchases. As an institution, they're just not interested. I wasted hours on Saturday trying to sort this out in the branch, but to no avail. In fairness, Silvia did try hard to help, but her hands were tied.Their savings rates are risible and, unhelpfully, there's always long delays to see their version of personal bankers. They only rate two stars since the staff are usually polite and friendly. The early halcyon days of excellent customer care are well and truly over.
Khaled yyy: very bad services , no quality, complication... everything you do not want to see it in a bank
Nadine van der Merwe: The banking app is forever not working!!
Joker: Staff is really good, helpful. but system is rubbish always wasting our time. If you want to deposit money have to wait 1/2 hour, look at other banks just 2 minutes job. Have to improve there operating system ..Thanks 🙏
Jonathan Aldridge: The metro bank is ok but waiting for prolonged period of time for an appointment and then being told that the bank does not normally do appointments is really irritating. This tends to be the case of you are looking to open a bussiness account.
chirag dalwadi: Always que. only one cashier working and there are other two staff next to them but I think they don’t care anything. Que was outside the door but no one came to check or ask. I can see around 7 people on floor and only one cashier
Hung Choi: I came here several times and couldn't solve the problem. They said they would call me but they didn't. It should be considered the worst bank.
WBA IT: Poor service
r f: DON'T USE THEIR CASH MACHINES! Their cash machine inside the bank ate my card and they are refusing to retrieve it saying there's no way to identify me... My flipin name is on the card and I have id... They are very ride when I was being polite. I just want my card back, other banks always give them back when you show them id. Awful, primitive banking!
Gill Manning: Went to the Metro Bank with my autistic daughter today to upgrade her account and sort out online banking. Yannis was fantastic at explaining everything and checked the accounts were working online and on the app.A big thank you in making this process so easy and relaxed Yannis.
Pavol's Lab: Dreadful service. Went there yesterday to apply for a credit card as travelling abroad & need it for the car rental. No-one was able to help me with it, as they had no one on site…. Also they couldn’t get me an appointment for tomorrow, so I just need to walk in. Now, they take my name & put it on the list as there is a 3h wait time… disgusting… First of all, why do I even need to go there in person & can’t do it through the app? No wonder everyone is using Revolut & similar services from.. you know… 21 century… secondly, what’s the point of having a physical branch when I can’t get hold of a banker for 2days??
Mike Burson: The Android app won't let me log in every time and despite Metro trying to fix it I still can't. I've just spent another half an hour on the phone trying to get them to amend a standing order only to get cut of and they don't call back. If you want business banking then be prepared to supply your mothers dress size - every year! The cost for using them for finance is very high and sometimes for completely unnecessary information. The only star they receive from me is for the staff on the front line, which except for the ones who loose your call and don't call back are very helpful and polite.

2. Lloyds Bank - Reading

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· 47 reviews

24 Broad St, Reading, RG1 2BT, United Kingdom

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Lloyds Bank: what do users think?
ivan chincha: Very disappointed service there, 5 staff around holding a table each one meanwhile a long queue waiting for being attend no cashier available for more than 15 minutes and a rude old lady who I asked for more cashiers told me to go back to the queue. The service is very poor.
burak martonaltı: Very nice people up there, especially Andy who helped me to open a new account and explained every detail about banking system and my responsibilities. It was very informative and helpful for me. I am so glad that I stoped by and open a bank account up there. Thank you Andy and Lloyd Bank! Strongly recommended bank and branch...
Linda Carver: Having closed all the other Lloyds banks in Reading (Theale, Tilehurst and apparently all others apart from Woodley), the Lloyds Bank management have now decided to close the one in the town centre for I month for refurbishment!! It's hard to believe really. I went into Reading town centre on Friday, 28th April with the sole purpose of going to the bank. It was closed from that day, though there was nothing on their website at that point to advise this (there is now, as of Tuesday, 2nd May), There was an employee just inside the doorway when I went there pointing out the sign advising the bank was closed. She also advised me and other customers who were hoping to get some sort of service from the bank that we could go to Woodley or Maidenhead instead. She had to be joking! What terrible customer service.
Cristian Brasoveanu: Disgusting staff! Lies the customer!!
Kamran Khan: Extremely crowded ...
Tim & Sam Concord: When you close 90% of your branches, you'd hope the few still open would be good with a high number of component staff. Sadly not.
Irene McGregor: I clicked on “Get Directions” for Lloyds Bank Broad Street branch. Google maps directed me by Car to the location and it is a pedestrianised street and the bank isn’t even there. I will probably get fined for entering one way streets and pedestrianised zones ! Not happy!!!
Ahsan Mohammed: Extremely crowded. Cashiers are always unavailable. Not sure what is the point of having physical presence when there are no employees to cater to customers.
Joseph Stephen: I went to the branch today and had to see the manager, she was very accomodating to correct an error in an international transfer and patient for the time spent so 5 star treatment, was also knowledgeable on other relevant queries I had as well as making me aware of regulations to adhere to in general commercial practices and making things black and white in what you can and can't do
Thashrif Cader: Every time I went, always are bad outcomes. Last time, I went for a simple name change and I waited for more than 30mins in queue then cashier told me to sit down. After waiting 15 more minutes, I am told they are struggling with one customer and that they will close in 45 minutes. I am sent away and told to come next week.The previous experience before this, it was a similar reason. The person dealing with me agreed and was on my side but couldn’t resolve the issue (it’s too lengthy to explain). Took absolute ages. What a waste of time. Heavily considering to leave to a different bank.
md abul hasnat khan: I would like to thank ms Tara Morgan who helped to open my bank account smoothly and explained in details everything accurately. You are amazing and friendly. Thanks a lot for your effort
Iman: Staffs were quite friendly and helpful! Mr Griffin (Can't quite remember his name, sorry) particularly was very welcoming and helped me create my account swiftly :)
James Vardy: Did not even make it to the teller before I was approached and asked how I could be helped. Quick and easy. Experience was great.
Jim Fan: Staff adheres to rules and regulations strictly yet they still try to be as helpful as they can. Usually one needs not to queue for counter service because other staff would approach and help her and hopefully resolve her inquiry before reaching the counter.
Ciprian Neagu: One of the best Bank
Kumon Reading Earley Centre: I went to the bank in my one hour lunch break to deposit cash. People were queuing outside of the building in rain. The female staff asked me if I need counter service. I said No. She asked me to be in the queue so I followed her instruction.Then I peeped in as I just wanted to deposit, using machine and see nobody was using the machine. So I went to the staff and asked again I just wanted to use the machine to deposit the money.She listened but still insisted me to be in the long queue as she she hadn’t asked other people what they come for.What is the point of asking people to make queue in rain just to use the machine. Again, nobody was using any machine and not many people were in the building. I could easily see that I could keep social distance while depositing.Hope the bank train all staff to understand not all people have time to queue unnecessarily. We also pay for car park ( I am glad that I left the queue otherwise I had to pay for another hour).
Kevin Thomas: Very difficult to get into Lloyds Bank in board street Reading because of their stupid hours. There would be a better chance of getting in if they had left the opening times as it was before. 3.00pm is not too bad but still a rush to get there.
Vasily Postnov: Fri
William Blunn: A few good moments, but ruined by a raft of bad things.I only go into a bank branch when I really need to. I went into this branch to pay in about £500 in cash that I had collected for charity. I had already split the cash up into denominations, and had counted it, but the coins were not in bank bags but rather in various paper envelopes that I had been able to get my hands on after the charitable event.I queued up, got to the counter and explained what I wanted to do. I explained that I'd be happy to put the coins into bank bags but didn't have any. They issued me with bank bags and explained in detail how much should go into each bag (though it was printed on the side of the bag and completely obvious). I said I'd like to set up the bags in the branch so that I wouldn't have to go away and come back again. They had a number of side rooms with tables and chairs, but didn't want to let me use those because they wanted to keep them available for customers. Apparently wanting to pay money into my account was not a good reason to let me use a side room. They did let me use a counter towards the back of the customer area, but I had to stand. I duly went through all of my cash, putting all the coins into bank bags and checking that it matched my original count (which it did).Once I had finished bagging everything up, I picked it all up and queued up to get to the counter again. When I got to the counter, I encountered a lady. Just before I got there I got wind of a few words being exchanged between her and someone else about her going off shift, which was probably telling for what was about to come. I greeted her with my usual greeting "Hello, how are you today?". This is a good one because it let me judge how good people are at customer service. There's generally three categories of answer: (1) "Fine thanks; how are you?"; (2) "Fine"; (3) "OK I suppose, not that it's relevant to anything". I'll give you a hint: The correct answer is number 1. Answer 2 means you're not so bolshie that you will deliberately blank me completely, but by not asking me how I am, it demonstrates that you have not yet completely learned how to behave like a human being. Answer 3 means that you are completely socially inept and should not be in a customer-facing role. Anyway, she gave me answer 2. Not great, but hey ho. I went to explain my situation, but she CUT ME OFF, and told me to get my money out, which she then started hastily counting. I don't mind a little hustle, and I expect she counts a lot of money, so wants to crack on and get it done as quickly as possible. But she made a mistake and got a different total to what I had. The amount of the difference, and a comparison of our denomination totals, quickly identified where the error was and she corrected that. Fine.At some point in the proceedings I had provided the debit card for one of my accounts, and this had enabled her to identify my accounts in their system. But I didn't want to deposit into that account, but rather another of my accounts. I detected that she was about the enter the transaction into the bank system and I indicated that I didn't want the money put into he account directly related to the card. She advised me that it was a good thing that I had said that because she was about to go ahead and put the money in that (wrong) account!I know personal banking does not make the bank a lot of money, and they need to spend as little on it as possible. But I do not go into the branch and deposit £5, withdraw £5, what have you --- I only go into the branch when there is something that can only be handled by a branch.So all in all, she was rude and rushed, and nearly made a complete mess of the transaction. Had I not been super vigilant, she would have deposited the wrong amount into the wrong account. At the end of the transaction I was left irritated and annoyed, and hating my bank.I submitted a complaint to someone else in the branch and also phoned a complaint through to the call centre.
Sukhminder Sandhu: Wasted 2 hours after going though re-mortgage application to just know Lloyds only do FIXED TERM mortgage and left hard search on credit file. What a waste of time - This is a second meeting, mortgage advisor needs re-training at this branch, quite pushy towards fixed deals (obviously don't have any other) and good in finding very good reasons for wasting customers time - is it fair to tell customer before doing application that you only do FIXED deals so that customer can save some time and unnecessary hard credit checks on credit file)
Captain Crunch: Slow service, mostly due to the other town branch closing down, some of the staff aren't the most friendliest either.

3. Handelsbanken - Reading

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· 0 reviews

Apex Plaza, Forbury Rd, Reading RG1 1AX, United Kingdom

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4. Barclays Bank - Reading

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· 63 reviews

90-93 Broad St, Reading, RG1 2AP, United Kingdom

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Barclays Bank: what do users think?
Chris Alder: Very hot inside no air conditioning
David Collins: This branch seems incapable of opening up on time. Every time I've used this branch they have opened late. 0/10 poor.
donna callaghan: Never enough staff. Had to wait 2 months for appt, only to find after half hour wait, the person we were booked to see had been given a different customer to see!Upon speaking to them, there was no acknowledgement we had waited so long, no apology. So angry, we will now move to another bank. Barclays are shockingly poor at any form of customer service or providing any basic banking service. They got one star as zero wasn't an option.
Da Chhyogel Sherpa: One of the worst customer service ever given. I asked them about the deduction of transaction automatically from my account. They just made a call to the fraud team and and left doing nothing which is not good one for permanent customers like us. There was not even a time to listen my opinions regarding the issue. So disappointed seeing the Indian lady staff. I won't be preferring this banking since today.
Caroline Langdon: Love it.
Nic Brown: Queued 25 minutes to speak with the one cashier in the branch.
nikholas006: Everything is automatically
Tony Goodchild: We have asked the branch to stop Barclays from wasting their money by investing in coal, oil, and gas, because these will soon become stranded assets. We have had no response from the branch. "Their" money is YOUR money, customers!
Daniel Bell: Refused service as I arrived at 3:15pm on a Saturday by an Indian lady about 50 years old with grey streaks in her hair (name begins with P)…..No wonder there’s a 2.6 rating. Was for a credit card which was pre approved so now I shall go elsewhere
Q Javed: One of the top 5 UK banks that still has afew physical branches scattered around the country. Friendly staff are always on hand to help with anything.
Richard Sipson: Long ques only 1 person serving at cash desk.. waited 15 minutes and had to walk
Yunus P Abdullah: Long waitsPatronisingUn clear signsCan't ask a simple questionWaste of time
Lee Smith: I visited this branch in order to change the personal details on my account. Staff were polite, informative & efficient, particularly Kimberley who went above and beyond to help me.
Scott C: Useless. Automated machines don’t work, you go to put it in via a person and the till is closed. What use is having a store if no ones there to actually take money/ cheques? You can’t just rely on machines when they don’t even work
Jean Pierre Kloppers: I went in to switch my main account to Barclays because the app said I needed to go into branch to do it. So I drove all the way in to a branch only to be told that I need to make an appointment with the soonest being 3 weeks away! No thanks
Keizi Xavier: Good bank
GeoX kush: Very incompetent and rude staff i ll make a online complain
muscle bro: Called bank today for some inquiry. Put me on hold for 20 minute finally some guy answered. I said I got some problems and he said he can't understand me and just hung up. What kind of customer service is this? My gp is more professional and polite than barclays bank.
Michal Orzechowicz: people working in here are nice, helpful but in general esp these days we #barclays customers should be able to do more via online banking.... e.g, why do I have make an appointment to open simple foreign currency account? if I already have account here? .... and opening hours, what a joke, most people / customers do the same hours, so you can visit this branch only on Saturdays, so you have to wait a few weeks for your appointment... joke and joke again
Simon Narracott: Friendly and helpful staff always on hand. Just wish the customers were less rude and wore face masks.
Wajid Mahmood: walked in twice now to put over 100 quid worth of coins in my account and can only be done over the counter. Why is the counter never open?! Its RIDICULOUS! WHY DO I BANK WITH BARCLAYS?! WHHHYYY! -7817371 stars if i could
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5. Secure Trust Bank - Reading

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Ground Floor, Abbey Gardens, Upper, Reading RG1 3BA, United Kingdom

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6. TSB Bank - Reading

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· 19 reviews

200 Broad St, Reading, RG1 7QJ, United Kingdom

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TSB Bank: what do users think?
Stephen Graham: Very poor customer experience. Calls to branch go straight to a recorded message telling you to visit their website or call their main number. Neither allow you to speak to a person without a pre-existing account number. I even tried to go to the branch over lunch and it was closed! When you do eventually manage to get an appointment the branch staff are actually very helpful, its just a painful journey to make contact.
Sketchy: Came in today to get a debit card and the staff was honestly very helpful and kind, especially the lady that opened my account. She deserves a raise 😹
JOHN BALDOCK: The tsb bank is good and the Service you get is great the staff all way go out the way to help you but Member staff who may laugthet at the bank he all get cup off coffees .
Lawrence Griffin: Love tab staff very helpful and allways help customers
Nurlan Aliyev: Kind staff and quick service (mostly).
Dan Cotoc: Very good management, friendly and helpful. Thanks
Chris Jarvis: Their systems can’t even get a joint bank statement to have both account holder names on them! Called customer services who said they would send modified statements to me and they just sent me the same statements I already had. What hope is there for more complicated banking actions with TSB?!
jason walker: Very nice and helpful staff
Marko Marko: Staff is very polite, but whole banks sucks.. They need to do something about their online security, currently is on very very low level.. If you pay online, you have pretty good chances to block your card. First I got my card blocked when I tried to purchase online for £506, then my app got blocked when I tried to send£6 my friend. And now they declined my card online 2 times, but my money is on pending orders (I'm about to pay something that I didn't buy) . I called them and they told me 2 different stories from help desk and from security help. At the end I needed to call the Seller that I've not paid, but still paid and to send them my card details, so the The Seller can confirm my details to them, that they will not take money out of my account, so they can cancel pending orders which is caused by faulty system of payment in TSB bank at the first place. . They actually told me to give to Seller my bank details so the Seller can send fax to them and tell them "we don't want money from this guy, here are the bank details of you client" so they can cancel my payment.. Now, sitting in my room, I don't know will I cry or laugh..
Andre Mason: excellent customer service.
Will TM: Tsb Basingstoke branch is racist . A racist lady who was at the reception pressed the panic button on me . I haven't done anything to her .All I wanted was to change my address .in the meanwhile she clicked on panic button requesting help ! I closed my account with immediate effect . The same old racist person with the help of her racist manager closed my account . I made a complaint to TSb,they promised to look into the matter but they never did .I will never forget that day .
Matt Tidbury: Appalling banking experience, unhelpful, uncaring, obstructive and unsympathetic, ended up getting help from a staff member from Metro bank (from across the road) who I also bank with, who came into the TSB bank with me to help me to get the TSB to hand over my money and close my account.It speaks volumes when a competitor of the TSB has to help you to get the TSB to do their job.I will never bank with them againAvoid.
Tung Nguyen Thanh: Good service !
Konrad Jablonski: Very good staff.
Marieta Bo: Very polite
Mohammad Haque: There is good communication from London that's why I love this place

7. Santander - Reading

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· 17 reviews

100-101 Broad St, Reading, RG1 2AX, United Kingdom

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Santander: what do users think?
Ewa Blaut: 6 hours on my day off! 1 hour of that - waiting to make complain. To this day no reply.
SHAUN GREENOUGH: Had to use this branch a number of times.The que is always long.Customer engagement has been poor with some rude unhelpful staff .
atchut NeelamUK: Good team
F Nooris: Got our mortgage from Santander's 2 years ago and really pleased with the service and the time frame the application got processed however other service are very slow and opening times are very short. This bank closes at 3 week days and Saturdays at 12-1, customers who work till late week days and can't make to the bank Saturday mornings really struggle. I hope they change the opening hours.
Jack Hodgson: Meh, Had to wait at the desk for the lady to finish messaging someone on her phone….Also got a rude stare from the nearest colleague at a deskHowever pretty prompt in dealing with my enquiry which is refreshing for a back 😅
Ian Aberdeen: Really friendly staff, covid safe
Evelyn Kiernan: I have been banking with Santander for nearly 30 years this has to be the worst bunch of staff that have ever worked there. Extremely rude young man on the front desk who didn't have a clue and was not helpful at all.The cashier's are even worse and you will have to stand in the queue for 30 minutes while they chat to each other or other customers about rubbish and then not even apologize for making you wait. Worst bank in Reading for customer service.
Ben McC (Bob): Excellent customer service and friendly staff.
Gemma Milner: Avoid at all costs. I had an excellent credit score before listening to the advice of this branch and Eastbourne. Now I'm in the fair category as a result of being lied to and misled at every step of the process and now they have done "all they can" including the complaints team. Do not use this bank if you want to keep your credit score as it was!!! Terrible service, you're a bunch of crooks.
J: I've had excellent experience here soeting out problems with online banking. Splendid service
Liesel Goveas: Good service
R Church: Looks straight through me like I wasn't there and two people pushed back in front of me when I was next and the cashier said nothing not very nice for someone with learning difficulties
R R Thapa: Service are Great,timely Manner and best things are Staff. All staffs are Happy to help and very professional cheerful and always Ready to serve. front Desk Staff have always Service with Smile. Thank you all🙏👍
Richard of Reading: Thank you very much. 🇪🇸
David Woodhouse: terrible for business banking,Welcoming staff try to be helpful but no Business services, so forced to use machines. Machines often have problems accepting cash and cheques.Business banking staff so busy you need to wait over a week to see them, (and that's just to open a simple account) they don't respond to answerphone messages (but at least do to email, to tell you they are too busy and maybe try telephone banking or online).
Daniel light: Everytime I need something are nice with me.
Abubakar Siddique: Very professional staff 👌👌👌
Adam Hulewicz: It a Bank
Lea S: Tried opening up a bank account with them, but they weren't really happy with the proof of address (this can be an issue with any bank in the UK, but still). You still need to get an appointment, but the wait times are slightly more normal than with Barclays (you can get an appointment for next week, rather than next month). Staff friendly, but not really helpful/understanding when it comes to opening up an account if you are new in the area.
Martin Weller: Always happy to help

8. Halifax - Reading

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· 35 reviews

65/67 Broad St, Reading, RG1 2AF, United Kingdom

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Halifax: what do users think?
sean newton: Bank is a joke get fed up of waiting to be served get more tills or get more staff
Taran Tung: All staff are very nice polite
Phil Reading: Worst Halifax branch I’ve ever been in. Rude staff too busy talking to help. When I said I was thinking about moving to a different bank one staff member said “ok, no problem” then went back to talking to her colleague!
Roger Shaw: Drove to Haliax in Reading, just to show change of address (Council Tax bill). After waiting half hour, I left. Surely one of the two employees welcoming people could have taken copy of my docs? It's NOT "a people thing"!
Captain Flameheart: Opened two different accounts here was offered an appointment on Friday but met Samuel who sorted me out the same day he is very polite,funny and kind always love seeing any of the team here but he is one of the ones that makes my day everytime
Saihou J: Very helpful staff and friendly environment.
David Lamont: Head and shoulders above HSBC.
Mohamed Samim: Friendly and helpful staff. I have been with Halifax for almost 15 years. Reading branch staffs are very helpful
Helen Cairns: Went in for first time in 2 years to change type of account having had a letter from them. Utterly unhelpful staff. Went with my husband and had all the info advised in their letter. Could not be seen. Will be moving account away.
yinyer corozo: I gave one star but this bank really doesn't deserve any, my daughter money was stolen from this bank and they did not care about it. Also, that happened to my daughter's friend during these last months.Unacceptable.
Richard Skegg: Used to be a good bank, now hardly any branches, the ones they have are seldom open and their online banking is abysmal. Go somewhere else, they are a shadow of their old selves.
Barry Purley: Abysmal use of resources having the filtering person at the front who basically makes things more inefficient. Most of the time this person is utilised about 50%. Why not train them up and use another person behind the counter where needed?
Reza Rajabpour: The best bank in Reading .The best staff and the best accountability .Thank you Halifax🌹🌹🌹🌹🌹🌹🌹🌹🌹
Ekaterina Belousova: Me and my husband had a fantastic service arranging the mortgage from David Kellow from Halifax Reading branch. He was very attentive and giving complete answers to our questions, he was very fast, professional and efficient. We had an amazing experience. Thanks a lot David, you are an excellent professional.
blueprint01: Incompetent staff. I went there 4 days ago to show proof of ID and address in order for me to open an account. I had to deal with three members of staff and none of them where able to work the system to process my documents and because of this, I could not open an account.Each staff member kept passing me on to the other. It was clear they had no idea what they were doing and considering that they work in a bank, they should have at least the basic skills to to be able to open up a savings account for customers.I didn’t have the patience anymore as they were just wasting my time and was fed up of being passed around, so I just left.I will have to try another Halifax branch and hopefully there will be competent staff working there.
Kayode Eyinfunjowo: Staff welcoming and very helpful. Always willing to help. I will recommend this branch for those who want to bank without tears.
Ahsan Mohammed: Internet banking is a saving grace, try getting anything done physically in the bank is a massive pain. Staff are extremely slow and dont seem to be trained on the systems or processes, take ages to figure out their own systems and their get out of jail card is always "technical issue or slow systems".
Lee Smith: I visited this branch in order to change the personal details on my account. Staff were polite, informative & efficient, particularly Andrew.B.
M A: Best Bank, Never had A problem, very helpful staff if you need help! Had a issue with logging into my savings account, got the help and support!
Ali Ghabeli Juibary: I'll Never use their services again and I'll change my bank today!
Julie Bojang: Great staff allways very helpful. Never had a problem with this bank i have been with this bank year's. Keep up the good work.

9. Coutts & Co - Reading

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Abbey Gardens, Abbey St, Reading RG1 3BA, United Kingdom

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10. Santander - Earley

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· 6 reviews

University of Reading, Black Horse House, Whiteknights Rd, Reading, RG6 6AQ, United Kingdom

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11. Barclays Wealth & Investment Management - Reading

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· 2 reviews

Apex Plaza 4th Floor, Forbury Rd, Reading RG1 1AX, United Kingdom

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12. Aldermore - Reading

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· 5 reviews

4th Floor, Block D, Apex Plaza, Forbury Rd, Reading RG1 1AX, United Kingdom

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13. Virgin Money - Reading

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· 3 reviews

160 Friar St, Reading, RG1 1HE, United Kingdom

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14. NatWest - Reading

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30 Market Pl, Reading, RG14 5AG, United Kingdom

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15. Lloyds Bank - Tilehurst

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· 7 reviews

70 School Rd, Tilehurst, Reading RG31 5AW, United Kingdom

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