The staff at the store in Portsmouth were extremely helpful, friendly, and well-trained. They provided assistance, direction, and support whenever needed. The floor assistant even went above and beyond by helping a customer's son learn how to ride a bike. Overall, the customer service was top-notch and made the shopping experience enjoyable.

The shopping experience at the store was described as great, with quick and knowledgeable customer service, competitive prices, and a wide range of products available. The store was well-stocked and clean, although it could get busy at times. Despite this, customers were happy with their purchases and the level of service received.

Amy was mentioned as a super helpful, kind, and knowledgeable staff member who assisted customers in choosing a car seat. Additionally, Callum and the Manager were also praised for their helpfulness and customer service. These staff members were seen as real assets to the team.

Customers highly recommended this toy store, praising the great service, wide range of products, and helpful staff. Despite some minor issues like busy periods and limited customer service at checkout, the overall experience was positive and worth a visit.