The overall experience on the French boat crossing from Portsmouth to Bilbao was brilliant. The check-in staff at both ports were friendly, the cabins were clean and comfortable, and the food was good.
The booking process for the ferry service was easy and straightforward. It was a credit to the company and sailings were on time.
Some positive aspects of the service provided by the ferry company included the friendly check-in staff, clean and comfortable cabins, good food, and on-time sailings. The additional security measures were well managed.
One disappointment during the journey was the unloading and border security process when arriving into Portsmouth. There was a long wait of 1 hour and 45 minutes to get through. Additionally, the entertainment on board was non-existent.
Yes, I would recommend this ferry service for future travel. Despite some disappointments, the overall experience was positive with friendly staff, clean cabins, good food, and on-time sailings.
2024 / unitedkingdomlovers.uk
