Best Watch Stores Plymouth Near Me

Fraser Hart Ernest Jones Omega Boutique H. Samuel

1. Fraser Hart - South Hams

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· 74 reviews

1 Charles St, Plymouth, PL1 1EA, United Kingdom

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2. Ernest Jones - South Hams

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· 43 reviews

UNIT 6 DRAKES CIRCUS SHOPPING CENTRE, 1 Charles St, Plymouth PL1 1EA, United Kingdom

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Ernest Jones: what do users think?
Ricardo Kennedy: Thoroughly recommend! I cannot thank Ernest Jones (Drake circus branch) enough for all their help in regards to picking out my partner’s engagement ring. Carly the store manager went above and beyond in order to help me find the perfect ring and was always on hand to help, should I have required it. Due to how incredible, professional and friendly the customer service was, it was a no-brainer to choose Ernest Jones for our wedding bands, which was also an incredible experience. We are both so grateful for all the hard work and extra hours Carly and the team put into helping us both. Thank you all so much!
Sacha Suzanne Hart: I had a reward from work, found perfect white gold heart pendant. Couldnt get voucher to work, admin error our end, finally got there. The whole time, Carly and Marcia helped me, reserved my gift, supported me and gave me such great service, totally counteracted the frustration of voucher ... wonderful!
Isaac Shirin: Gemma was extremely helpful and friendly when we bought our wedding rings today. She was a credit to the company thankyou.
SheRa Murphy: Thanks to Carly for a great customer experience. 10/10 highly recommend.
Jo A: Visited the Drake Circus branch today in search of my ideal eternity ring. Carly helped me with my choice, trying several designs that would sit perfectly with my engagement ring and wedding ring. I did not feel at all rushed and she couldn’t have been more helpful - I came away one happy lady! Would always recommend Ernest Jones and their superb customer service! Many thanks.
Hannah Ford: The service was incredible! The store manager Carly made our experience in store so special, she was so friendly, caring, interested and made us feel really important. We’ve been so lucky to have Carly help us through our engagement/wedding journey. She has been amazing the whole way through, an absolute credit to the store and we cannot thank her enough!
Beth Goodsman: Absolutely amazing service, I had a problem with my engagement ring and the staff listened and dealt with the issue straight away, they were so friendly and helpful especially Carly and Caitlin, can’t wait to go back in the summer to pick out our wedding rings.
Hayley Burgin: Went into the Ernest Jones in Drake Circus to have a look at engagement rings. I was greeted by a very smiley Carly who was more than happy to show me some rings after telling her the style I liked. I sat down and tried on a few of the chosen rings, one of which I fell in love with! As I went in on my own we created a wish list which Carly saved on the system ready for my partner to go in and pick from.Between my partner and I going in on a few occasions I can honestly say our experience with Ernest Jones was faultless. We would both like to say a huge thank you to Carly and Marcia! Both went above and beyond, a true credit to the company! We spoke to a couple of other ladies who were also very helpful but I have forgot their names, sorry.Anyway….. my partner proposed to me on Valentine’s Day with the ring I fell in love with!
Les Hartley: Very friendly and knowledgeable staff.
Toya Reece: Great staff very helpful
Leanne Roger: I cant thank Carly enough for her incredible customer service when we visited the Drake Circus store less than two weeks ago.Carly listened to our needs, and found us the PERFECT engagement ring!It was exactly what we were looking for and we are so grateful to her for taking the time to understand our budget, our style preferences and our requirements!Unlike other jewellery stores we visited that day, Carly was not pushy and not pressuring us into buying... but we fell in love with the story behind the ring, and we knew we just had to buy it from Ernest Jones!Next time we are in Plymouth, we will be returning to this store because we were so impressed with the service we received! Thankyou Carly and Team!
matthew Peck: I was bought a gold necklace from my partner which was around £1,000. Within 3 months my necklace fell off my neck whilst watching TV I then booked it into my local dealer to be repaired of which I though it would be under warranty but instead when I went to collect they charged me £150 for something I like expected to be under warranty. I will be telling friends and family about this scenario as I was quite upset due to 1 not being that old and 2 made me feel it wasn’t the quality I expected after being told where it was purchased.As you would expect this isn’t being pulled on but free hanging on my neck so was definitely a product fault not my own.
Laura Plant: Sharon is amazing. This woman made our visit at Ernest Jones. Amazing experience getting our wedding rings.
William Button: Good service Friendly Staff
Joan Hunt: Very helpful staff, nice and clean, brilliant jewellery.
Alex McLean: Went for a replacement watch strap. Staff were extremely helpful and friendly! Will definitely shop here again.
Martin Rogera: Being told 2 sizes lower was the correct for yet after to this being told a Futher 2 was needed yet refusing to do this and call mong damage from the origional sizing was our fault. Complete joke of a company.Avoid drakes circus at all cost.Complete wastes of space!Liars and when you get adgetated they take a left wing approach and decide the cancel is the approach culture is the way culture is th
lyndon northwood: I called in to the branch in Plymouth on 08.09.21 while on holiday just on the off chance that some kind person would be able to help set the time back to GMT London time on my watch. With no hesitation Carley had adjusted the watch back to the correct time and also had the time to show me how she’d done it. What a pleasure it was to experience customer service at its very best. I know where I’ll be going for my next watch.
James Justin: Recently bought a watch here, the staff were great and the whole atmosphere was very friendly.
Shaymaa Al-juboori: Very friendly, professional and knowledgeable lady took care of me today. A good selection of jewellery. Planning another visit soon, definitely recommend it.
Roger Webb: Absolutely shocking service will never ever use Ernest Jones again poor workmanship on watch and lots of broken promises from stores to customer service stay clear and shop elsewhere

3. Omega Boutique - South Hams

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· 3 reviews

1 Charles Street Drake Circus Shopping Centre, Unit 28 and 29 (SU30-31, Plymouth, PL1 1EA, United Kingdom

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4. H. Samuel - South Hams

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· 68 reviews

56 New George St, Plymouth, PL1 1RR, United Kingdom

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H. Samuel: what do users think?
Angela Smith: Great staffGood prices
Billy Rafferty: Went to get Wedding bands and had a wonderful experience. We were served by Josh who was very knowledgeable, professional and sharply dressed if I do say so myself. Made the process really easy, got us a great result and happened to be there when we collected our rings and recognised us and made an effort to deal with us himself which was great. Store was clean and well kept.
Alexandra Dumitrescu (DC): Gave a star as no other way to leave a review, worst jewelery , we bought our wedding bands in white gold which turned into yellow in few weeks.
Emma Jones: Went in yesterday to buy a watch for my son for Christmas, nobody else in the shop. 2 x staff members ignored us, no acknowledgement - absolutely nothing. Left without buying anything, I would never go in there again. Missed out on a sale as he picked out the one he wanted. Absolutely awful customer service.
Michael Whitcher: Superb variety of goods served by an excellent member of staff,the store has easy access for the disabled.
Lee Hammond: Replace a lost diamond in my wife's ring, perfect match and fairly priced
Dan Morris: Friendly, helpful, and knowledgeable staff.
Rafa Ela: Service is awesome. First time buyer. 💍Can be returned before 30days if you need a resize. 🦄
Tracy Atkin: Been trying to ring the Plymouth shop many times but noone seems to want to answer their telephone. After a while it just cuts off. Bad customer service shouldn't have a phone number listed if you're not going to answer it.
Alexander Stewart: Twice on two different days I've rushed into town after work, practically sprinted to make sure that I wouldn't get here at closing time. Managed to get to H Samuel at 1645, they had already completely shut, lights off, shutters down and phone unanswered so they'd been in the process of shutting from at least 1630. I've suggested an update although the working hours were updated last week by the company so it's weird that they're shutting up at 1630.With the price of fuel nowerdays I'm not happy about spending £10 or so on fuel to try and return a ring before the 30 day returns period which we re edging perilously close to.
XCRAZZYENGLANDX: Unbelievable brought a engagement ring for £2000 only to to valued at £60 would never buy from here again ☹
Matthew Bradley: I bought a Hugo boss watch at a great price here. The staff were very helpful and friendly. The service is excellent I would definitely recommend
David Meek: Very helpful 👌 staff great at explaining every detail 👏
mike hession: Staff where really friendly and happy to help with any enquiries we had.
Mike: Good selection of watches different brands. Good customer service.
Ellie Flanagan: Good level of stock and choice. Awful customer service staff were unhelpful and just poor service 4 free members of staff all ignored us and finally asked if we needed help just as we were leaving shame as missed out on a large sale went elsewhere instead. I would not recommend H Samuel Plymouth and will be take business elsewhere in the future.
Chris Jenks: Great Service.My son's happy with his Xmas Watch.Had links adjusted so it fits.
david bradbury: Got a superb watch for a present for someone came in two days
Scarlett Lavington: We visited this store yesterday 10 minutes before they shut as we were looking to buy a ring. They were so helpful and kind and they had so may to choose from with lots of different prices which helped find what we were looking for. Beautiful store and kind staff xx
Beverley Doughty: Very good service by a young man
Derek Hill: Bought a red arrow watch because they price and i got £90 off the price. Gemma from the Plymouth shop. Thank you 😊

5. Michael Spiers Jewellers - Official Rolex Retailer - South Hams

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· 20 reviews

52-54 Cornwall St, Plymouth, PL1 1LR, United Kingdom

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6. Drakes Jewellers Ltd - South Hams

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3, Russell Court, St Andrew St, Plymouth PL1 2AX, United Kingdom

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7. In-Time Watch & Jewellery Repairs - South Hams

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· 11 reviews

Royal Parade, Plymouth, PL1 1SA, United Kingdom

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8. Express Watchmakers - South Hams

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· 60 reviews

23 Market Ave, Plymouth, PL1 1PG, United Kingdom

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