Best Accommodation Go With Cats Plymouth Near Me

Pussy Galore Cattery Cathaven Lodge Gables Dogs & Cats Home Gentian Hill Pet Hotel Pippins Boarding Cattery Travelodge Plymouth Hotel ibis Plymouth The Lake House OYO Plymouth Central The Duke of Cornwall Hotel

1. Pussy Galore Cattery - South Hams

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· 25 reviews

5 Mount Pleasant, Honicknowle, Plymouth PL5 3PG, United Kingdom

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Pussy Galore Cattery: what do users think?
Karl Taylor (Tay Tay and beekey): Nice
Stu mote: 1st class cattery,would not let anyone else look after them
Jeffery Wilbourne: We are disgusted at the way we were treated after we collected our cats and discovered one of them was injured whist there. Her rear paw had two claws completely de-gloved! The owner completely denied the injury had happened in his care even though the bedding we had collected had fresh blood in it along with the bedding in the basket we brought her home in. We were told "not my problem" when we told him about it. Do not leave your cats here. Suffice to say we have reported this to the licensing authority. Disappointed that I have to leave one star, I wish I could leave no star.
Chris Stone: Absolutely appalling - if you want a stress-free experience with an acceptable level of customer service, do not want to be accused of falsifying veterinary records and do not wish to witness childish behaviour from what is supposedly a professional business owner then do not consider trying to book your cat into this cattery. There are far better options available, some may be less convenient but the extra effort to avoid this cattery more than makes up for the experience you will have!
Ey Up It's Dan: Was always worried about leaving Dennis at any cattery. She's always been a lap cat and HATES her pet carrier.Her sorrowful yowls in the journey was heart wrenching and genuinely weighed on me just before a holiday.The owner was more than reassuring and kept updates on how Dennis was via WhatsApp.Dennis came home still as loving as ever and her coat felt Amazing to boot. She was a joy to look after apparently which works both ways as I'd easily use this place again!The owner takes it upon themselves to get the right/suggested food for Dennis as well!
Robot Tome: Galored my pussy👍
sheila adamson: Will be very happy to leave my cat with Mike again. He is very caring about his cats. He kept us informed and sent photos during Freddie's time there.Thanks Mike
Allison Bateson: Thank you Mike for looking after Titch and Tommy thanks for the updates they look so well after their holiday with you see in Feb 2022 I can't recommend you enough for the kindness and care you have shown to the cats thank you 🐈‍⬛🐈‍⬛
Rosalie Churchward: Thank you Mike. What a lovely cattery. We will see you again. Thank you for the updates and pics.
abi prior: Thank you so much for looking after Logan & Minnie whilst we moved house.
Daniel Bristow: Used this cattery for a weekend and was happy with the service provided. Second time round Mike was incredibly rude when I provided a digital copy of my cats vaccination record rather than paper. I've never received such poor customer service to have someone point their finger and raise their voice in this way, even when I explained this was a part of my vets Covid safeguarding.On collecting my cats I came to three large dogs barking at the cat living area, they then came running towards the entrance gate barking at me. Dogs roaming the premises were never mention before hand.Taking my cats home they smelt of cat urine, which really was the cherry on the cake. Personally won't be using this cattery again.
Alison May: First time leaving my cat here. Mike kept me updated with photos via what's app which was lovely. My cat looked very settled, content and happy. Mike definitely has a way with cats and will definitely use this cattery again 😺
Angela carter: My mum used this cattery the board her bengals whilst moving. They were very friendly and informed, understood the needs of the cats very well. They were also very flexible when plans changed at short notice.Would highly recommend.
Hannah: Amazing cattery, they are so caring towards the animals and our cat is always happy afterwards
Gina Fenwick: A big thank you to Pussy Galore for looking after Harvey and Polo. An amazing place we will definitely be using them again.
jacqueline Turner: Great cattery. Sooty was very well looked after. Mike did an excellent job of looking after her whilst away. Many thanks :)
Roy Bulley: A good clean and safe cattery it's nice to know your pet is being well cared for while you are away .
Linda Coles: This cattery is lovely.it must be as people cats here time and time again.my cat has been loads of times and seems quite happy about it.I think I can tell by the way she settles in at home on return straight away.she is 20 years old and on prescription food .nothing is to much trouble for Mike and she .the cat accommodation.is nice .very clean and don't smell at all.I am fussy about my cat and where she goes .but don't think twice about boarding her here x
Sarah Matthews: My cat is well looked after here.Owner sends regular updates and photos while your away we wouldn't use anywhere else 😊
Dawn oxley: By far thebest cattery in Plymouth without a doubt.

2. Cathaven Lodge - South Hams

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· 7 reviews

92 Donnington Dr, Higher Compton Rd, Plymouth PL3 6QT, United Kingdom

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Cathaven Lodge: what do users think?
R34: Hate leaving my cats, but I know they will be spoil and well looked after here.
Janice Gibson: We boarded our two cats Vivi and Smokie whilst we moved from Beds to Plymouth. We couldn't have been more impressed, Liz is such a lovely lady, so helpful and informative and the cat lode is like home to hotel for them. We Would definitely hope to board our two fur babes here again.
Beth Crossley: The most luxurious accommodation your cat can get, they're better fed than I am and Liz is highly knowledgeable. It was really useful being able to chat with someone who knows cats inside out, when I got my new cat. Lovely lady, lovely cattery!
Janette Hill: My cat Chloe has never been into a cattery before but when i read the reviews about Cathaven Lodge and how well the cats are looked after we arranged a visit to the home which has a very calm feeling as you walk in and the cats have their own bedrooms which are very well equiped with everything from toys to a tv and Liz is a lovely lady who knows her stuff and is very passionate about cats. We booked chloe in for 12 days and when i picked her up after our holiday she had been very well looked after and was a happy little cat. I will certainly arrange with Liz to take care of Chloe again. Thankyou very much Liz
Linda Coles: It's the lady's own house using individual rooms.they are kept realy nice for cats to stay.this lady is clearly dedicated to cats.theres a lovely feeling of calmness and her own cats are about the best cats I have ever seen.i am realy fussy where my 21 year old stays.i am so glad I took a look at this place .only because the regular place was full.will use cathaven always now
Chris Stone: CC has yet to stay but Liz was great. Very passionate when it comes to caring for her guests and extremely knowledgeable. Look forward to lodging CC (Chris's Cat) all being well - fingers crossed!
Andrew Haughey: Liz is a very passionate and careing lady and nothing is to much trouble for her. We entrusted our beloved elderly cat mia who needs daily medication and were realy pleased when we were told about liz and were very inpressed with the cathaven set up,whilst we were away she kept in contact with us to put us at ease and to reassure us that mia was ok.we would highly recommend cathaven as it is a home from home for cats.Thanks liz . Mandy
Cathy Griffin: Beautiful clean place for family pets ..the proprietor really knows her craft, she has has years of experience and be safe in the knowledge that your cats are in excellent care

3. Gables Dogs & Cats Home - South Hams

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· 378 reviews

204 Merafield Rd, Plymouth, PL7 1UQ, United Kingdom

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Gables Dogs & Cats Home: what do users think?
Andy Perryman: I adopted a car called Brewster from Gables a couple of months back. The poor fella had been in the wars and been through a traumatic experience. We are delighted that we decided to adopt Brewster and dealing with the staff at Gables was an absolute pleasure. They had taken such amazing care of Brewster and essentially saved his life. He is now completely settled into his new home, very happy and becoming more confident by the day. This is a such a special charity. The people there are positive, caring and professional which is reflected in the great condition that they keep all of the animals in. We keep in regular touch with the team at Gables and I would recommend them highly to anyone who is looking for an awesome new pet!
Kit Kat_ Coffee: Amazing place for Animals Amazing people who look after them. Thank you for caring for my lost dog Burt and reuniting us ! Thank you all for what you do xx
Jon Halton: We took on Dash the cat in Feb 2023 and we found the entire experience, friendly with great advice and time taken out to ensure everything went well. Top marks in particular to Briony and Emily who's friendly, relaxed but professional dealings with us was so appreciated ( we have had several decades of taking on rescue and we would 100% urge people, one to take on a rescue, it is so rewarding, and second to give Gables a go, wonderful place, and their dedication shines through.Dash has come on leaps and bounds in the 3 months he has been with us and gives us great joy - he's a blessing.Many thanks Gables - Top Marks :)Deb, Lee and of course Dash the Dapper
Nora Corkery: We have just adopted our lovely puppy Orla from Gables Farm. We were really impressed with the duty of care that Gables shows when rehoming the animals in its care. They were thorough and supportive throughout the adoption process. We were advised about the puppy's needs and the security improvements we needed to make to our garden to make it puppy safe which we were happy to make. We are very happy to have welcomed Orla home this week.
Laura Haynes: So impressed by the professional, caring and all round approach adopted by all staff members - a great experience, highly recommended
April Harvey: Absolutely amazing staff and friendly. Highly recommend getting your fur baby from these lovely people
Phil: Dropped off towels for bedding
Joanna Dudek: Thank you so much to all staff at Gables Farm. I have recently adopted two amazing, naughty kitten, who quickly became the members of our family.I never thought that adoption process is so smooth and straightforward.Everyone at Gables was so kind and helpful. We can not recommend You enough. Amazing charity ,amazing People ❤️Please adopt ,don’t buy !
Gary Turner: Amazing service from gabbles, reported a cat being badly treated by a tenant no water or feed for a week within 1 hour they come out and rescued this poor cat well done
Maxine Hughes: We rehomed our cats in November, they're absolutely wonderful - we couldn't be happier. Gables have been amazing throughout - they've checked in regularly, our kittens came to us fully litter trained, vaccinated and with a whole information pack. Thank you so much!
Shane Carter: Brilliant staff and excellent service if you want a pet you got to fill out the forms they give you and then you got to wait until they get hold of you
Bradley Roissetter: Great place, well looked after dogs
Judy Bryant: We have just adopted the beautiful Porta from Gables, she's been in there for nearly two years and is now coming to her forever home. The staff have given her the most wonderful care and love over the years and now it's our turn. Please think about adoption from Gables. The staff are very helpful, friendly and most importantly caring, big shout out to the lovely Emily. They support both you and your little furry friend for life. Thank you again to Ruth and your great team.
Susan Bickford: Staff were helpful and gave us useful knowledge. They currently have about 60 dogs.
vikki richardson: Cannot thank the deputy manager, Ruth, enough for her genuine care and help for me and my babies. I am so grateful for everything and there such an amazing foundation and help any animal that's in need of rehoming. Please do all the animals a small favour and donate something for them like food or bedding anything pet related. Thank you gables you Really are life savers. Very appreciated 🙏 amazing people ❤️
lynn martin: Nice area inside.Staff there,very helpfull & friendly.i went back.2 days ago, as its such a good charity
Tim Salisbury: We’ve just adopted our two kittens Luna & Cassi and the adoption process was really easy with great help and advice from the start. Gables wanted to make sure they were going to a safe & loving home, they do follow up calls to make sure everything is going well & are on hand for any questions you may have.If you are thinking of adopting a pet we can thoroughly recommend Gables Farm.
Neil King: Very well equipped and friendly staff
Desley White: Thank you Gables Farm for our lovely puppy, Tuppence. A lot of care and knowledge went into the adoption process, and matching us up, and she has had the very best start under your care. She has settled in very happily with us, and the other dogs love her too. Keep up your amazing work!
R&C plumbing and heating: We have just been to collect our forever furry friends & they were very helpful happy & polite and even answered our youngest child's questions fantastic service
Paul Moore: All Gables staff are very knowledgeable and friendly, our experience with the staff we dealt with was first class and they really know what they're talking about.The shop is great too and has a good choice as well as the new Gables merchandise which looks really nice and their dog harnesses work really well and are very affordable.

4. Gentian Hill Pet Hotel - Brixton

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· 38 reviews

Hareston Road, Plymouth, PL8 2DL, United Kingdom

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Gentian Hill Pet Hotel: what do users think?
Mark Canham: Thank you Gentian, you helped us at a very stressful time when u really didn't have to.And you gave me peace of mind knowing my Frank and George would be well cared for.
Raymond Copestake: I have called three times from Spain ,to book my dog into Gentian hill pet hotel ,had no response at all .Filled in the enquiry form twice ,once they have made no contact ,smart web site .But do not expect them to communicate.
Louise FISHER: Staff were really brilliant with our nervous rescue dog. Her medicines were all administered perfectly, along with a little something to make them palatable! The video and photos taken during her stay showed us that Tiggy was very relaxed and her usual bouncy self. Staff are exceptionally helpful and caring, and the kennels are kept to a very high standard of cleanliness. Dogs have fun staying here.
Donald Palin: If you want above average accommodation for your dog or cat, this is the place to go. Slightly more expensive than some, but you get what what you pay for and well worth that little extra. Our cat has spent several " holidays " here and has always been very contented when I pick him up! Would highly recommend.
john o: Clean. Tidy nice people. Good videos of your pet playing
Hilary Dunlop: Our dogs love coming here because they know they will be well cared for. Just watch the videos on their Facebook page to see how contented the dogs are.
sam trevethan: Left our dog with them for a couple of nights. She seemed to love it. The staff were friendly and even helped facilitate getting our dog to our wedding by liaising with our dog escort. It’s also such a beautiful setting and is kept very clean from what I saw. Very good prices too.
Chris Clarke: 1st time are 16 Yr old dog had been here. He seemed happy enough. They looked after his needs and we could not be happier. Friendly and welcoming environment.
Linda Willimott: Alfie has stayed with Gentian Hill 3 times now. He loves it. The staff really get to know your dog. Simply the best!!!!
Wendy Fox: Our two dogs and our cat seem to be very happy at Gentian. Our golden retriever is a bit of a handful but the staff know just how to treat him and our cat simply disappears into the little igloo as soon as he goes into the cattery. I can highly recommend Gentian Hill for both cats and dogs.
Kelly Johnson: Highly recommend. Very lovely people fantastic with your pets.
Liam Gorham: Left a voicemail to book in our dog for September, sadly there were no places available for that particularly busy month but they were nice enough to call back and make a great recommendation locally for one that hadn't shown up before which had one space left. Thanks for the info :)
Neil T: 'A' stayed here for a long weekend. We liked the video update. She had previously been in for a taster day and seemed happy to go back in when we dropped her off. She'll be back!
Ben Payne: Great kennels. Really care for the dogs.
Karen Crocker: Excellent kind staff & very caring towards owners & dogs. Very clean place. So impressed.
Jared Ferguson: Positive:Professionalism,Quality,Reliability,Responsiveness,ValueMy dogs have been coming here for years, the best service! The staff and owners are amazing! So friendly and take such good care of my pups, get daily updates on the Facebook page and always so responsive if I have any questions! Highly recommend!! 🐶
Jody Smith: We missed the strict drop off of 4.00pm( no earlier, no later), (we would have arrived at 4.30)due to problems at work. The owner called us at 4.15 and told us we couldn't take them until 10.00am the following morning, luckily we were only staying in a airbnb and they were accommodating and our pooches came with us. Its a good job we didn't have a flight to catch! Whilst i understand timings are important, things happen that can't be helped. The owner was abrupt and rude. Its a shame because previously we had dealt with a lovely young lady who was welcoming and friendly. Too bad the owner, wasn't more like her. We won't use them again and we won't be recommending them to our many friends and family who have dogs and cats. People skills are just as important as shiny new dog kennels.
Kim Graham: Awesome beautiful place trust my dogs with these ladies they care they are well looked after and enjoy their stay
C B: Colin & Daisy’s first stay at Gentian…..Colin being a very nervous dog & leaving him concerned me somewhat. However, given Jane’s feedback over the phone & pics posted whilst they were there, I was soon reassured both were happy fur babies!Many thanks to all at Gentian Pet Hotel for the professional & caring service given to Colin & Daisy during their stay. See you again soon xx
DENZIL GRAY: Amazing place and the staff are absolutely fantastic, our dog just runs in without even a glance back, don't think you can get a better recommendation than that.
Andrew Nicholls: Outstanding, individual care from people who enjoyed our dog. He had a great time, thank you!

5. Pippins Boarding Cattery - Brixton

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· 36 reviews

12 Hilltop Cottages, Brixton, Plymouth PL8 2AY, United Kingdom

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Pippins Boarding Cattery: what do users think?
Donna Eunson: Happy and healthy place to leave our beautiful family cat. He had a warm welcome and a spacious pen with outside space 😻 all his new neighbours seemed content 😸
Autumn M: Owner caused us a lot of stress when we were cutting it close to closing time. I stopped on the motorway to make a phonecall to inform them of the traffic (roadworks and an accident) but that we headed straight to them. I was told we had to make it on stated time. I phoned again minutes away to say we were just around the corner, to please not close. I was stressed by this time, after 6 hrs driving and being told how strict they were. Rather than being told - of course, we wouldn't close as you're practically here - I was told "Well, hopefully you'll make it." Unbelievable. Cold and aloof woman (owner) who had no sense of being reasonable. Never again.
Kim woodgate: My cats had another holiday and they loved it. The updates received were very welcoming (I do worry and miss them when I'm away!) And the care and attention is second to none. Thank you
Sallie Hodgett: Our 11 year old cat had not been in a cattery before. He was fine we will use again. Staff were really friendly.
Jack Cowling: Our tabby cat always boards at this cattery. The pens are great and staff are very attentive - also enjoyed seeing update photos of our cat through our time away.
Dave Burry: Always good, very friendly
Wayne: I use Pippins for my car Smudge when we go away and don't use any other cattery. My cat is always well looked after and fit and healthy when we pick him up. Great staff and safe and secure accommodation. Would recommend for you valued family member.
M B: This cattery deserves a proper write up. Very good cattery, looked after my cats last year.
Heather Hodge: My cat, Florrie, stays at Pippins on a regular basis. I know she's in the most caring of hands with the team there and settles in straight away. When I pick her up, she always looks like she's had a holiday herself - her fur is glossy and she looks so chilled. Thanks so much to Olivia, Doug, Nicola, Andrea, Debbie, Laura etc... I highly recommend this lovely group of people to look after your beloved cats 😻
Fiona McDonald: Lovely set up but very awkward opening times, seems set up so you have to keep your cat there as long as possible. Owners attitude somewhat questionable. Happy cat so that's all that matters. Nicola is lovely.
Katharine Haley: All the team at Pippins are fab and my cats are always so well looked after
Deborah Flahavan: Best cattery ever!!
Steph Harrison: I was worried about leaving my cat but Pippins came highly recommended. 10/10. Staff were friendly and showed me round the place where he would be staying. Drop off and pick up was easy.
mark runnalls: This place really is absolutely amazing a lovely gent called Doug and his wife own and run this fantastic series of little cat hotels each with a little heated bed and enclosure ,and due to being dedicated to looking after our feline partners ,they have been nominated for an award ..5 stars all the way...
john o: First rate are two cats where we'll looked after
Liz: Pippins always give my three cats fantastic care and give me peace of mind.
Emma Gill: I cannot believe how well my 2 cats were looked after at Pippins!!! Absolutely amazing 5 star service, streets ahead of the others!They clearly care about the cats, spending time reassuring and caring for them. My 2 are usually so nervous, I am astonished how quick they came round. This was the first time we have used Pippins, we will most definitely be back and will be highly recommending you to people we know!! Thank you so much 👍🏻👍🏻👌🏻👌🏻🤩🤩
Tracy Ellicott: Very knowledgeable friendly and helpful staff.My cats didn't want to come home after their stay, they absolutely loved it.Very roomy pens for them and very well looked after.
keith harris: 10/10 nice place for your cat to stay.
Julian Gould: Pippins Have Looked After My Cat On Numerous Occasions . They Have Always Provided Excellent Service, Accommodation And Friendly Care . I Would Not Consider Taking Marvel Anywhere Else.
Mark Tomlinson: Our elderly Cat returns home totally relaxed and stress free. Pippin's us an absolutely fabulous Cattery...spotlessly clean and well run! You feel that your Cat is a much loved guest that is made most Welcome...totally recommended 🌟🌟🌟🌟🌟

6. Travelodge Plymouth - South Hams

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· 670 reviews

Derrys Cross, Plymouth, PL1 2SW, United Kingdom

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Travelodge Plymouth: what do users think?
Mike Hardy: The rooms were clean and fresh with the expected facilities (although this is a Travelodge so limited). There are no bar or restaurant facilities at this hotel. The breakfast in a box was good for the night but would quickly become boring. Please note: the website says something like 'convenient for local nightlife'. This actually means that the hotel it is on the 1st plus floors of a building with a nightclub on the ground floor. If you overlook the roundabout this means that on a Friday (or I suspect any other night when the club is open) you can hear drunk people shouting at each other, and you will hear, and feel, the music very clearly.We complained and were offered another room, but when my wife went to check it, she found someone in the bed. We were given a refund for the planned second night and as we are not too far away went home a day early. Possibly good for business during the week due to its location but avoid at the weekend unless you want to go clubbing.
Peter Sloan: staff were excellent and the rooms were tidy, that's about all that can be said. From the moment my partner and I arrived at our room it was uncomfortably warm, when we eventually tried to sleep it was still very warm and the small fan provided provided little avail. The hotel is also located on a large roundabout which is surrounded by Many shops making it very loud, even at later times it was incredibly loud to the point where I gave up any hope of sleeping.
Sloppy Sausage: Because this hotel is slap bang in the centre of town it is extremely noisy on weekends. Not only do you hear the music, but you can feel it.We had a front facing room, so we had a lovely view of a large pile of stones and a wall.Room was nice and staff were very helpful
Laura JSDavenport: The hotel is easy to find and has parking just across the road.Unfortunately the first room we were given, a guest was already in it. Luckily we didn’t walk in on anything embarrassing. The receptionist at the desk was very apologetic and gave us a room ‘upgrade’.I’m not sure how it was an upgrade. The room was incredibly noisy from the traffic on the roundabout below. There was also a nightclub in close proximity and music with a strong bass blasted until about 2am.There was also a big stain of vomit down the side of the fabric on the bed 🤢.I know a Travelodge is cheap, but this was one of the poorer standard of Travelodge that I have stayed in.Noteworthy details: Vomit stain down the upholstery of the bed.
Matt S: Not bad but definitely needs a good old clean and update
Tom G Goodman: An enjoyable two night stay at the City Centre (Plymouth) Travelodge, quite a nice place to lay your head & not toooo expensive, considering I stayed during a Bank Holiday weekend.I suspect that I will be back again sometime soon ish.Walkability: Relatively easy to find, had a great view of Union Street on a Saturday Bank Holiday Sunday night.
Red Gail: Standard Travelodge. Corridors and reception a bit out dated but fine. Room was on third floor but still got a lot of road noise. The radiator was beeping?! Took me a while to work out what it was but managed to turn it off so that was fine. Shower was either cold or scolding. Had to move it millimetres at a time to get it a survivable temperature. Room was clean. There were a few short and curlies on the bed. Don't think I'd stay here again. Pay for parking.
Grace Lee-Smith: Centrally located, payable parking nearby. 24 hr gym either within the building or close by which means music is beating through the hotel all night. My sheets were dirty on check in, and there were clothes in the bathroom left behind by previous guests, so I don't think the "enhanced cleaning" was still in place, or if indeed, any cleaning. The receptionist was helpful and arranged for my sheets to be changed while I was out at dinner, although these sheets weren't much better. I would not recommend this hotel.
Amy: The staff were really welcoming and the room was as expected.
Mick Cockram: We have stayed here before. Great location to theatres and union street.Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Ryan Harris: Awful. Bed and pillows absolutely rock solid, stains on the towels.Rooms: 1/5|Service: 3/5|Location: 3/5 …More
Aaron Cook: Cheap, but very noisy stay. Had several insects in our room. Couldn't open bathroom door without hitting toilet seat as opening was too tight. As this Travelodge sits above a club and a 24 hour gym, expect club noise until 3am and then noisy drunk neighbours for the rest of night. Otherwise, a great location to get to theatre, shops and pubs.
Burns “Steele the Bern” Things: It’s fine for an overnight stay however there was an overwhelming smell of damp in the room, the kind of smell you get when you’ve put something away that was damp and it gets that horrible odour. It was the shower curtain and keeping the bathroom door closed helped. Other than that the room was comfortable and clean.
Sharon Theobald: No cooked breakfast and no extraction in the bathroomRooms: 3/5|Service: 3/5|Location: 2/5Hotel highlights Quiet …More
Dushyanthie Athukorala: No parking onsite.Rooms: 5/5|Service: 4/5|Location: 5/5 …More
sam ramsden: Uncomfortable bed, load road noise and all movement from the room above.Walkability: Close to town and theatreRooms: 1/5|Service: 1/5|Location: 3/5 …More
naga rajan: Midnight motorcycle devils always at nearby car park, will not get proper sleep. Avoid if you want a peaceful stayRooms: 3/5|Service: 3/5|Location: 1/5 …More

7. Sydney House - South Hams

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· 38 reviews

181 North Rd W, Stonehouse, Plymouth PL1 5DE, United Kingdom

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Sydney House: what do users think?
Duke Of Devon: Closed down no surprise!!!!!!
Katherine McLean: Do NOT book. We booked and were advised payment would be taken on arrival, it wasn't, it was taken 5 months early! We phoned and the lady told us if we couldn't stay then we would receive a full refund. Then due to the pandemic and a national lockdown we could not travel and stay at the hotel. When we rang to discuss a refund the lady was very unprofessional and rude. She denied us a refund, going back on her word. We spoke to booking.com and they rang her too, she was equally as rude and vial to them. She said we could have a date change if we canceled the room. Upon emailing to try and arranged a date change (not that we wanted to stay after her rude, unprofessional and vial tone) we were asked to "refrain from contacting the hotel". We again rang booking.com, after they spoke to her we were refused a date change despite her previously saying we could. So we have lost our money that shouldn't have even been taken in the first place. Disgusting management and customer service. I disgusted with the way we have been spoken to. I understand the pandemic has hit this sector hard, however this is no excuse to treat customers in this way and certainly not the way to get future custom. We will NEVER be returning and I'd strongly advise against booking with them. After reading other reviews this is not a one off.
ZAHURUL SHUVO: The way owner talked to me and my wife is so rude and disgusting. They took extra money from but I left the place straight away. The most disgusting person I have ever met
Philip Edwards: Lady of the guess house very rude the room we stayed in wasn’t very clean and the toilet smelt horrible damp or sumthinkRooms: 1/5|Service: 1/5|Location: 3/5 …More
Ronald Rowberry: Well appointed rooms including family ones. Washer dryer kitchen area . Ect and 5 minutes walk from railway station & city shops plus good prices.
Katie Brown: HORRIFIC CUSTOMER SERVICE. There have been many reports that this hotel cancels your booking and THEN ASKS YOU TO PAY FOR IT. No organisation and no communication. Horrible service delivered. Rude hosts.Rooms: 1/5|Service: 1/5|Location: 2/5 …More
Mark Dowell: Clean and tidy but only one key for three
Google User: House nice. Lady awful
Sword: Première fois que je dormais dans un hôtel, expérience très désagréable, décoration extrêmement dépassée, personnel absent, pas d'accueil digne de ce nom, lit creux (je me retrouvais à rouler vers un côté du lit), pas de petit déjeuner, j'ai demandé à ce qu'on me réveille mais personne n'est venu me réveiller.Je ne m'attendais pas à une telle catastrophe, je ne vous recommande absolument pas de passer la nuit dans cet hôtel, même si il est près de la gare. Allez voir ailleurs.
Stephanie Tan-Labog: Location very convenient since it is near the train station. Stayed in the quadruple room which had comfortable beds and clean bathroom; the fridge, microwave, toaster were useful for simple breakfast. Owner gave us a jar of milk for tea, which was nice! Strict check-in period with extra charges if outside the schedule. We were not allowed to leave our small luggage and backpack after check-out (at 10am) despite offer to pay small fee and come back at a convenient time, which made it very difficult for us since it was raining very, very hard outside (lasted the whole afternoon) and our train out of Plymouth was at night. We would only be allowed if we would pay for another extra night—which gave us the impression it wasn't a security issue but just profit. First time to encounter such inconsiderate inconvenience. Too bad because the property is pretty and well-maintained.
Henri Nyman: I would not recommend this place for anyone. The staff is very rude. We hade a reservation and upon arrival the house was empty and no staff to see. Were not able to check in but they still charged us for the whole stay and now they refuse to pay our money back.
Åsa Miiro: Vi bkev glatt överraskade efter att ha läst recensionerna. Vi bokade två rum och de är rena och fräscha. Efter att ha besökt andra boenden i något högre prisklass var detta det sbsolut bästa. Det går inte att få frukost här men det finns ett pentry i varje rum. En del med tvättmaskinen . Ägarinnan var trevlig, hjälpsam med parkering och hade en härlig humor.
Juliet Chanayil: Very good service

8. Hotel ibis Plymouth - South Hams

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· 426 reviews

Longbridge Rd, Marsh Mills, Plymouth, PL6 8LR, United Kingdom

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9. The Lake House - South Hams

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· 31 reviews

2 Lake Rd, Hooe, Plymouth PL9 9RA, United Kingdom

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10. OYO Plymouth Central - South Hams

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· 135 reviews

66-68 New George St, Plymouth, PL1 1RR, United Kingdom

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11. The Duke of Cornwall Hotel - South Hams

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· 856 reviews

Millbay Rd, Plymouth, Devon PL1 3LG, United Kingdom

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12. Elfordleigh Hotel - Sparkwell

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· 537 reviews

Colebrook Rd, Plympton, Plymouth, PL7 5EB, United Kingdom

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