The store is described as a lovely big store that is clean and tidy. Customers have mentioned that the staff are friendly and the prices are always fabulous. It is also noted that there is a vets practice located within the store, which adds to the convenience.

Customers can expect helpful and knowledgeable staff who are willing to provide advice when needed. The staff are praised for their assistance in finding everything customers need for their pets.

Customers have mentioned that the store has everything you can think of for dogs, making it a great place to shop for dog owners. Additionally, customers have found a good selection of items for their pets, although there may be limited options for cats.

Customers have enjoyed their shopping experience at the store, noting that it is clean and well-maintained. They have also appreciated the easy and free parking available, making it convenient for them to return for their pet needs.