The overall experience of shopping at the store is very good with lovely staff who are very helpful and friendly. Customers have mentioned that the staff are a credit to the company.

Customers have praised the staff for being incredibly knowledgeable about the products, particularly in the Aquatics department. They have also mentioned specific staff members like Yousef and Nathan for their expertise.

Customers have mentioned that the store has a good range of products for pets, and that the staff are friendly and helpful in assisting customers with finding everything they need for their pets.

Customers have noticed that the stock has improved in terms of variety, although some prices may be slightly higher. Overall, customers have expressed their gratitude to the staff for their assistance and the overall shopping experience.