The buying experience was a pleasure as the staff were helpful and quickly identified what was needed based on the customer's level and budget. There was no pressure and they even delivered and installed the product. Additionally, a free music book was provided.

The store provided excellent customer service, being both professional and courteous. Customers were delighted with their purchases and felt that the store was their first port of call for all things musical.

The staff took the time to talk through all the options with customers, asking questions to ensure the instrument was right for them. Customers did not feel rushed or pushed into a purchase and were able to make an informed decision.

Customers found the store to have very helpful staff who were knowledgeable and respectful to all customers. The staff were friendly, informative, and made the buying experience pleasant.