Best Wood Stores Peterborough Near Me

TIMBERWORLD - Arnold Laver Peterborough Custom Wood Products Wickes Toolfix Joinery & Construction Supplies Travis Perkins Peterborough Ivatt Way Jewson AVS Fencing & Landscaping Supplies B&Q Peterborough wilko Travis Perkins Peterborough Padholme Road Howdens – North Peterborough wilko Machine Mart Peterborough

1. TIMBERWORLD - Arnold Laver Peterborough - Huntingdonshire

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· 5 reviews

KIngston Park, 12 Flaxley Rd, Peterborough PE2 9FT, United Kingdom

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TIMBERWORLD - Arnold Laver Peterborough: what do users think?
Julian Frost: Great service
martinez sutherland: A very wide range of of timber and fencing can make bespoke gates even fences great experience with the team would recommend these guys 100%
Bea Laidler: I have requested VAT invoices numerous times and I am still waiting. My contractor waited around expecting a pre-arranged morning delivery after the facility closed at 2pm for the weekend and guess what, he's still waiting. Delivery now expected today, five days later and guess what...
Karen Harding: We arranged a delivery for today between 7.30 and 12.30. Despite ringing twice we've been reassured that our load is on the lorry for delivery today. 5.45pm and still no sign of it... Phone lines closed at 5pm. Very poor customer service. Communication 0/10.
Michael Cockayne: Cracking set of staff at their Peterborough site..very helpful and polite..very quick turnaround to tip 21 packs of timber. I accidentally left my lump hammer on site last week during my delivery and they saved it for me.wish there were more places like this on my track..a massive thank you to all the staff and well done Arnold Laver staff Peterborough site.Thank you.Mike..

2. County Timber Supplies - City of Peterborough

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· 0 reviews

Unit 2, 3 Wharf Rd, Woodston, Peterborough PE2 9PS, United Kingdom

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3. Custom Wood Products - Thornhaugh

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· 1 reviews

Unit 1 Leedsgate Farm Business Park, Kings Cliffe Rd, Peterborough, PE8 6NX, United Kingdom

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Custom Wood Products: what do users think?
Dylan Froment: Great experience

4. Wickes - City of Peterborough

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· 557 reviews

Forty Acre Rd, Peterborough, PE1 5PS, United Kingdom

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Wickes: what do users think?
Nick Elks: Good prices, especially with the 10% Tradepro discount on everything
Lauren Cooling: We had a bathroom fitted with wickes in July 2021. Ever since we’ve had non stop issues with the toilet blocking. We had an independent plumber come out a few times to unblock it however in November we called them back out again however this time it did not work and instead the pressure of plunger burst the pipe causing water to pour through ceiling into our brand new kitchen (fitted in 2022). 
The plumber put his camera down into the pipe to view the problem and find out why it wouldn’t unblock. The problem was waste had built up at the end of the pipe over the year as the waste pipe had zero gradient so waste did not run down the pipe after flushing. He could tell us this was the problem within two minutes of looking at the pipe.

We’ve contacted wickes to resolve the issue the same day on 4th November 2022. We were told they’d contact the installation customer care team and get back to us. We got a one sentence forwarded reply. ‘Nothing we can do’.

After chasing this for a while to understand how they could make this decision without actually speaking to us directly, we got a forwarded reply stating as they did not fit the waste pipe it was not their problem. 

Three reasons why this is very much wickes problem:

1. We never had an issue with the pipe prior to our new bathroom being installed. Our new toilet sits lower than our previous one therefore this change in pipe gradient even if small should have been known to ‘expert’ installers (especially given a plumber noticed it in 2 mins and the installers were here for 2 weeks)

2. Wickes states on their website ‘wickes approved installers are on hand to ensure all the technical aspects of your project are fully considered and discussed’ ALL and FULLY. This INCLUDES the waste pipe which no they did not install but yes they make changes to and connected one of their products to as part of installation. They state themselves they have the expertise which should allow them point out if by fitting the toilet it would cause issues later due to lack of gradient in pipe. No reasonable consumer would know this to point it out to an installer. If we did we’d all be installing bathrooms ourselves. 

3. The Consumer Rights Act applies to services, including bathroom installation. It says a trader must perform the service with reasonable care and skill. With bathroom installation consumers rely on traders (e.g. wickes) and their installers skill and expertise to advise that the installation will work as expected. Fitting a product you supplied knowing full well it won’t function as expected long term because you’ve failed to provide crucial advice about the fitting is mis-selling plain and simple, whether the problem is with the product you supplied or what you connected it to. 

We rang customer services in December to challenge the lack of satisfactory response. They asked us to email them videos the plumber had taken from inside the pipe and they’d look into and get back to us (we spoke to Dalton). 1 month later no response.

After month of waiting we rang to make a complaint and said the words ‘I would like to make a complaint’. No complaint logged. Promised a response by the Friday 20th January, no response. 

Good news is 3 months has passed on Monday and I get to contact the ombudsmen instead, hopefully they actually care about people, because wickes don’t.
Tel Jones: Staff really helpful, happy to show you where items are, explain what you need and even how to do it. A nice store to shop in
Stamford Eco Boilers: A search bar is to find the product you want, not to be directed to anything else.Useless
Tom Smith: Great range of products good prices
Alexander Robertson: It's been a few years since I've been in Wickes and it hasn't changed that much as I remember. Staff seemed polite and the actual shop has plenty of goods. It was clean and the shelves had plenty of goods on them with it being displayed neatly. I could easily spend lots with all the toys for boys & girls who are into DIY or for builder who's needing stuff for the job there working on. So Wickes a good place to shop.
danny glock: Massive store, friendly staff.great choices
Louise Parfree: Store clean and well laid out but a tad on the expensive side
John: Excellent stock well laid out
Brian Guest: Had a problem with a paint match after opening second tin, different shade,same colour code .David checked other tins and found to be different,He mixed a colour to match for me after a lot of patience on his part and didn't charge for the extra cost . Thankyou David and all the ladies on the checkouts.Brilliant! ..BrillianBBrian.Service Service
Paul G: It was good
Calin Z: A place where you can find mostly everything you are looking for. I like it.
Mohammed Taz: Whats the point of have a trade card if my purchases don't show at the till. Purchased extra items and went to return and exchange. Cant do nothing without a receipt how many receipts do I need to go through? Rival firms are better as they can go through sales history with trade details.A loss of about £80 to me but no problem wickes will not be getting any more business from me.
John Holmes: Got what we went for so all good
Mandie Morgan: Had a home delivery from Wickes today and I was pleasantly surprised that nothing was damaged and the courier from City Sprint - Lucas was polite and very helpful.
Shannon: Staff are ridiculous at this place. Items are all damaged before you've even taken them off the shelves. The aisles are barely wide enough for a trolley and yet they give you the biggest trolleys in the world which means you end up with congestion everywhere. God forbid you have a child with you too because this place is "for builders only mate". And don't get me started on the parking lot. The spots are smaller than a South London cycle lane. And it seems nobody in Peterborough has any sense of spatial awareness, or manners, for that manner.
Jason Smith: The lady in the till Pamela is extremely rude and arrogant to customers.
apple tree: Staff are good and I like this store so much! but the shelf design is a trap, it can hurt hundreds people every years! it cut my finger deeply when I lift the product up to get it off the shelf. terrible. I paid thousands to this store, I hope it can improve and save people's fingers!
Michael Duell: Just needed a few bits for some house maintenance, there was one item I couldn't find and one of the guys not only pointed me in the right direction, he actually took me to the location of the item. Much appreciated, many thanks.
Marie Pillay: I bought 14 internals door handles sets from Wickes Peterborough in July 2022. I was about to change my final bathroom handle set when I noticed the little locking knob was missing from the packet. I called the store and luckily they had a set left and would put it aside for me to collect. I live 15 miles from the store but went in on 6/8/22 to swap the set. I had the rudest woman retrieve the lock for me, not sure what her problem was but her attitude was totally unnecessary. .
Glyn Gibson: Best of all the diy stores. The quality of the products they sell are really good and far better than Homebase etc

5. Real Wood - City of Peterborough

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963, Kitchen Cuisine, 965 Lincoln Rd, Walton, Peterborough PE4 6AF, United Kingdom

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6. The Wooden Floor Store Peterborough - Yaxley

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· 5 reviews

Unit 10, Discovery Business Park, Broadway, Yaxley, Peterborough PE7 3GX, United Kingdom

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The Wooden Floor Store Peterborough: what do users think?
Donald McCarthy: Really helpful
Julie Chandler: Started off good in store James is a very helpful chap got off to a sticky start with a fitter named Stuart that let the shop and us down badly and then came along Dave what an amazing chap, hard working, excellent at his job very precise and takes a lot of pride in his work, very tidy worker cannot do enough to please, our flooring looks amazing and we are so pleased with it cannot sing his praises enough, thoroughly nice chap and we would highly recommend.
Peter Marsh: Very amiable chap seems to be the only member of staff there. They had a product I liked at a price I liked. They seem to carry a fair amount of stock but of they don't have an item that's listed on the website, it can be obtained for pick up there, avoiding the fairly hefty delivery charge.
Emily Jacobs: Love my new flooring! the transformation is awesome. I spent a huge amount of time researching different types and designs of flooring and was lucky to find the best solution locally. Within budget and super helpful staff - highly recommend.
Alexandra Radford: Amazing place! Fantastic customer service and very helpful team. I love my new flooring!
Martin Knox: Excellent service , lots on offer at the Yaxley show room.Great quality products , managed to purchase flooring cheaper and better quality than the internet.Well worth a visit .I wasn't disappointed.

7. Toolfix Joinery & Construction Supplies - City of Peterborough

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· 13 reviews

Pentagon House, Newark Rd, Peterborough PE1 5UA, United Kingdom

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Toolfix Joinery & Construction Supplies: what do users think?
Cavendish Joinery Ltd: One of our most valuable suppliers for tools and ironmongery, very helpful and knowledgeable in their field of expertise
Davey Joinery: After 13 years of running my joinery business it’s been reassuring to have a company like Toolfix alongside with great products a wealth of experience and very helpful customer service.
Joinery For All Seasons Ltd: Great service, really helpful and delivery times are good
Glyn Denny: a pleasure to deal with, very friendly, prompt and excellent service. would recommend to anyone.
mark Law: Excellent service would highly recommend.
Anastasija Krasnova: Bad service
Armands Leimanis: Customer service rude and quality of hinges is very bad.
Moo Nurmagomedov: Never sending right products. 3 times ordered 3 times returned. Very unprofessional customer service.
Denbigh Whyles: Great service... staff are always willing to give helpful advice on suitable products etc. Rapid order turnaround too!
Sam H: Fantastic service every time from Toolfix! Would be lost without their expertise when running my joinery workshop - they stock a wide range of door and window ironmongery and will always try their best to help.A valuable supplier; quick and easy to deal with. Would thoroughly reccomend.
David Smallridge: A great company to work with. Well done Toolfix!!
Gregory Robinson: Ok so the products ordered were good quality and arrived within a couple of days, slight issue where I had to return a few pieces as they were unsuitable, no issues so far, I then received a call advising the returns had been received and there is a %25 restocking fee! (Detailed nowhere on the website or literature) this was a £105 charge for three small boxes! In my opinion this is outrageous. I could understand a standard £25 (or similar) fee for orders over a certain amount/size but not this.I’ll be using alternative companies moving forwards who don’t have arbitrary rules designed to punish customers.
Tate Dalton: Excellent knowledgeable staff and good range of products for the joinery industry. Always make you feel valued and try their hardest to get what you want. Thoroughly recommend for joinery supplies.
Rachel Armitstead: Toolfix are quality stockist of Rutland Door Closers and a great range of other residential and commercial ironmongery. They have many years of experience, product knowledge and an excellent nationwide delivery.
austin humphris: A good company to work with, always providing good quality gear, very good knowledge on the festool range and compatible consumables.
Bill Oxford: Very rude and unhelpful. Overpriced.
Ian Ratcliff: Have been dealing with them for a couple of years now and always found them helpful and competitively priced with very good delivery times.
jordan lyons: Fantastic service every time, always help me out as much as possible. Delivery is very quick and prices are competitive Toolfix are always my first point of contact.
Steve Milne: As the Procurement Manager for GKL Group I have worked with Toolfix for a more than 7 years now. They have always been efficient, courteous and professional in their Business to Business approach and are regarded by GKL as a very valued supply partner.It is a pleasure to work with a local, loyal, family run business like Toolfix and long may it continue.
OlsenMetrix Marketing: I have used Toolfix in a personal capacity and have found their staff to be both extremely knowledgeable and polite, which has helped ensure that i get the right piece of kit, plus they are competitively priced!

8. Travis Perkins Peterborough Ivatt Way - City of Peterborough

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· 41 reviews

Ivatt Way Westwood Industrial Estate, Peterborough, PE3 7PA, United Kingdom

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Travis Perkins Peterborough Ivatt Way: what do users think?
Chris Clarke: Friendly helpful service, wide product range and great prices as always.
Paul: Excellent Benchmarx staff - open to full and frank discussion on the merits or not of their selection of door finishes.Thank you.
Matthew Pearson: Staff un interested, barely acknowledged I was stood at the counter, then get sent to stand in the timber shed to wait for one of 3 guys that were no where to be seen. Went elsewhere, annoying.
x x: Marvellous Service and highly recommended. Pride of British industry
Sam Pearson: Good, prompt service.
Reverend B. Toffee-Apple: Great staff, purchased everything that I needed
William Harbison: Excellent service
Richard Fielder: Very helpful. Price matched the products I needed.
G C Mold: Great customer service and staff, very polite and helpful.
Jerzy Wierzejski: Hard to get thru with anything nowadays. Been there twice, called and still didn't got any quotes. It's just awkward when you have to force customer rep to do his job. Maybe it's just me and that was difficult couple of weeks. However that leaves a mark here.
Joe Pawsey: Staff are completely useless, no one in the yard wants to serve customers seem to dissapear when a van turns up wanting to buy something.
Robert Cousins: Dissapointing orded in store on Monday was told delivery to store on Wednesday phoned up at 4 only to be told they hadn't turned up next delivery date Friday and we will phone you to let you know there in I phoned Saturday morning only to be told oh yes they came in Friday morning was not happy
Luke Armstrong: Good

9. Jewson - Hampton Hargate

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· 33 reviews

Cygnet Park, Club Way, Hampton, Peterborough, PE7 8JA, United Kingdom

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Jewson: what do users think?
Bobby moore1993: Very quickly unloaded thanks
James FzJ: Very friendly & helpful service, was served by Lee at the Tool Hire desk , price was reasonable and got my deposit back a few days quicker than I thought,
Mark Silverlock: Good place to deliver huge yard
Jane Vassallo: Friendly staff
Graham Fletcher: Really great to deal with. Everything I neede very friendly staff
Gary Porter: In and out, no problems, just the way I like it.Had what I was looking for and parking the van was easy.
Kevin Cooke: Very very helpful thanks
Boggy285 Kb: Got me out of a hole in these strange times
Maxine Hare: Was sold wet sand when I needed kiln dried (didn't know this until I went to another supplier)
Angela Lauren: Excellent place if not alittle short staffed
richard buxton: Fantastic Branch
Bartłomiej Sitek: Best timber you can get
Marcus Brack: Good old school knowledge.Good guys and stock levels
Pete Bird Handyman: Very happy with everything jewsons provides, but the coffee could be better ;-)
Rodney Cavell-clarke: New there products, good staff good service. Thank you for your help. 100%
Roger Wheeler: Fast service and friendly staff
Jerzy Wierzejski: Good customer service and excellent approach towards customer in trouble

10. AVS Fencing & Landscaping Supplies - City of Peterborough

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· 30 reviews

Eastern industrial estate, Padholme Rd E, Peterborough PE1 5XL, United Kingdom

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AVS Fencing & Landscaping Supplies: what do users think?
Terry Rice: A great, helpful forklift driver,and quick,no messing about, cheers
Dave Skelton: Excellent stock and choice of timber sleepers
brian david “bertie” peach: very helpful staff
Richard Sanderdon: Very helpful thanks.
Tom Rowe: Have dealt with AVS over the years and found them very good. However, ordered some trellis, fencePosts, postfix and a couple of fence caps for delivery on the 19th June.(SDN-0520111). Late on thatWe checked it was being delivered. We were told it had not been put on the lorry. They said they would ask the delivery driver nicely if he would deliver it late that day or it would be the following Monday.He did deliver the materials except the two fence caps. He stated they would be with us Monday. Nothing happened. Rang this Monday said they would drop them off at 5.30pm as one of them lived in Werrington. Nothing happened. Rang the next day said they would drop them off, Nothing happened.Rang today the 1st of July stated that chap who was going to drop them off has left. Someone would drop them off at about 6pm leaving them by the back door. Nothing has happened. It is only two caps but it is the principle. Hope someone from AVS Management is reading this but doubt it. Not very efficient and very dissatisfied. Lucky to get one star
Lee Bennett: Excellent, quick and efficient service. Well done! 👍
David Walker: Good what I needed no problems at all very good service.
Thomas Buchan: I ordered sharp sand on the 4th May and was informed of the 10-15 day delay, which passed and no delivery. I contacted them through email asking where my order is and was responded promptly the next day that they had rescheduled delivery for the 28th May, 9 days after the original date. The 28th passed and still no delivery and I emailed to no response and called which was resolved into a full refund.The money I paid left my account within a few days of the original order, which seems unacceptable given known troubles due to the Covid-19 pandemic and they may be facing staff and stock shortage, however that is inexcusable for the service I have received. No matter the shortage of staff, it should not take over a month and if they do not have any in stock, they should not try and sell it like it is and should inform the customer that it is out of stock to let them decide what they would like to do.
Shane Redman: If I could could give less than a 1 star rating I would.We ordered paint from them a month ago and we expected a long delivery time due to cover-19 but we were given a delivery date of the 8th May. This date came and went with no delivery and no further contact to let us know why there was no delivery. We emailed in to see what had happened and received a reply from a Greg Bailey (Regional Sales Manager North) who told us the delivery would be made the next day (Tuesday 12th May). Again the date came and passed with no delivery or contact.We have since emailed and phoned repeatedly, leaving voicemails on the unanswered phones, with no reply from anyone. We will be seeking a refund but suspect this business is unlikely to handle that well. It feels much like a scam. First time we used this company and certainly the last. Only positive is we can now ensure no-one we know gives them the opportunity to provide such poor service to them.
Jodie Ambrose: Just had a delivery from Michael, he was exceptional, fantastic customer service and would therefore highly recommend. Many thanks!
Michael O'Connor: Great prices and products but quite slow to load.
Matthew Badcock: Spot on... no hassle and materials top of the shop
Linear Build: I have used Avs for years and 4 years ago I would have gone 4-5 stars, but unfortunately they need to take a look at their prices to gain more stars, quality products and a great range, but I advise checking delivery schedules and chasing up as this does not seem well organised.
William Gadd: Terrible customer service. No call back on quotes.
Craig Prior: Good staff very helpful
Jerzy Wierzejski: Super. Good employees makes this place special. I had a problem and still was served after opening hours with smile.

11. B&Q Peterborough - City of Peterborough

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· 2244 reviews

Maskew Ave, Peterborough, PE1 2HS, United Kingdom

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12. wilko - City of Peterborough

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· 388 reviews

Units 4-6 Hereward Cross Shopping Centre, Peterborough, PE1 1TB, United Kingdom

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13. Travis Perkins Peterborough Padholme Road - City of Peterborough

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· 80 reviews

Padholme Rd E, Peterborough, PE1 5XL, United Kingdom

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14. Howdens – North Peterborough - City of Peterborough

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· 35 reviews

Lincoln Road Industrial Estate, Unit 1 Brassey Cl, Peterborough PE1 2AZ, United Kingdom

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15. Howdens – Peterborough - City of Peterborough

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· 31 reviews

24 Harvester Way, Peterborough, PE1 5UT, United Kingdom

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16. wilko - Orton Waterville

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· 630 reviews

Unit Su19, Orton Gate Shopping Centre, Peterborough PE2 5TD, United Kingdom

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17. Machine Mart Peterborough - City of Peterborough

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· 50 reviews

417 Lincoln Rd, Peterborough, PE1 2PF, United Kingdom

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