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Rydal Communications - Business Phone Systems & Managed IT

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1. Rydal Communications - Business Phone Systems & Managed IT - City of Peterborough

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· 168 reviews

19 Church Walk, Peterborough, PE1 2TP, United Kingdom

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Rydal Communications - Business Phone Systems & Managed IT: what do users think?
Ellie mcgonigle: Excellent service from Dipali, very helpful and got everything sorted quickly
pauline brodie: Amazingly smooth transition from our old system to the new system. Samantha Wilson guided us through from start to finish, kept us updated, and ensured we were well informed. I couldn't recommend Rydal enough to anyone looking to move to a new telecoms system.
Sion Bridgeman: We moved our business telephone and broadband over to Rydal at the end of 2021 and at every stage the service has been brilliant. The process was made very easy and when we've had any queries, they have been answered/resolved very quickly. We were kept informed at all times. A special thank you to Jack B for resolving an issue for us today. So glad we moved over to Rydal.
Alison Huxham: So glad we switched to Rydal some 12 months ago. We had an issue last week whereby we lost all connectivity. Andy S took up our case and liaised with our IT support company to find the source of the problem. Andy then brought in Chris (an engineer from Rydal) who attended the site and got us back up and running. So nice to be kept informed as to what's going on at each step of the way. They are a pleasure to deal with and we would thoroughly recommend them.
Glyn Curtis: Absolutely appalling cold calling sales and telephone manner. Very aggressive and combative when called out on telesales approach.Would never use in a million years.
David Laird: Rydal have just set up our new phone system and it was a pleasure working with them and in particular Dipali. She was very attentive and communicated daily to make sure we were happy and that the system was running perfectly. Great customer service.
VAUGHAN FURR: This is our fourth business phone provider and what a difference.Quality products and service with follow up calls way way better than the others companies we have used.Any emails are replied to immediately and always polite and helpful and that include the engineer who carried out the installation
Lynda Allsopp: We as a Company have just joined Rydal and we are very happy with the Service we have received. Chris the Installer of the new equipment did a great job – neat and tidy and was very helpful by talking through any concerns and putting my mind at ease. Sharon the Office Co Ordinator was very efficient on all the administration side and guided us with ease through out the whole process.We would highly recommend this Company if you were thinking of changing your telephone provider.
Graeme Small: the team were great from order to delivery
Steve Davidson: Rydal communications have been great to deal with from the very start , Samantha has guided us through the whole process of switching systems seamlessly and i would have no problems recommending Rydal to anyone , Samantha has had the patience of a saint whilst dealing with some of our questions and is an absolute credit to the company
nick mattless: We have just changed telecom providers to Rydal Communications and would like to thank the Rydal team for there professionalism and support during the change over, Sharon, Simon and Stefan's personal approach and there ability to fully understand our needs has been greatly appreciated... we would strongly recommend Rydal Communications to anyone... thank you
Fabio M: Andy, Ash and Dipali at Rydal were all excellent from start to finish. Highly recommended.
Kjell Edstrom: We've just switched phone systems and are thrilled with the service so far. The switch went very smoothly thanks to Sharon Fleet's brilliant coordination skills.
Tracey Barrs: I am the finance director at Abicad Ltd. We source our mobiles through Rydal. Fantastic service: Very organised, superb organisation and fast response to any questions. Would highly recommend.We have just renewed our mobile contract through Rydal and have again received a fantastic service. Dipali Ondhia has been amazing!
Laura Arrowsmith: We recently moved our business mobile phone contract to Rydal, from the sales process to onboarding i have found the team knowledgeable & understanding to our needs (thanks to Dipali for dealing with my many questions & queries through the onboarding process) We have experienced some issues however the Support Team are quick to respond and most recently Tracy has done a sterling job to get to the bottom of a misbehaving SIM, (Thank you, Tracy)
James Cole: Very helpful as always
Naheed Kausar: We have just joined Rydal and so far we have been happy with their service. The engineer Derek was really nice and set up all the phone systems with minimal disruption and he gave some brief advice on the benefits included with the phones and what can and cannot be done.The office support Co-ordinator Sharon Fleet is helpful with the administration support and is easy to contact with any queries, which she resolve very quickly.
B Carter: Fantastic service from Sharon. Nothing was too much trouble and answered all my queries very promptly and the new phone system is fantastic, Thanks again.
Sales Support: Dealt with Rob Holt regarding help to arrange voicemail seasonal message - he was fantastic gave me clear and concise instruction as I was using the Curo system online for the first time, he made everything seamless and done in quick time even followed up with written instruction for my next time of using. Thanks for your support and being so professional.
Stilton Parish Council: It was a pleasure to work with Fiona Jones, PA to the Directors, when she hired our venue and especially liaising with her to ensure the arrangements were suitable for the company event planned.Fiona was easy to work with, knowledgeable about the company and communications were excellent. Fiona always responded very quickly to my questions and requests for information relating to other contractors involved on the day.I would certainly work with Fiona again.Julie GilliesStilton Pavilion Administrator
Karen Dungey: Will from Rydal Communications supported Ripple HR by moving premises.He was prompt explained what was happening and what he needed to do.He also explained that the WiFi we were currently using was not secureThank you

2. Tristar Global Communications Ltd - City of Peterborough

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· 1 reviews

33-35 London Rd, Peterborough, PE2 8AN, United Kingdom

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Tristar Global Communications Ltd: what do users think?
Gary Coxedge: Superb customer service

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