The team at the Family practice physician includes three committed GP partners, an Advanced Nurse Practitioner, a Practice Nurse, two Healthcare Assistants, and the Admin Team. Additionally, other healthcare professionals such as a Pharmacist, Diabetic Specialist Nurse, Mental Health Practitioner, and Social Prescribers also attend the practice.

Patients can contact the Family practice physician online through the Rapid Health system. They can also submit medical queries, including appointment requests, through Klinik or Engage Consult. Online consultation requests for non-urgent help can be made at any time.

Due to coronavirus, the Family practice physician has implemented measures to limit face-to-face contact whenever possible. Patients are encouraged to contact the practice online for non-urgent help, wear face coverings during face-to-face appointments, and adhere to social distancing guidelines. The practice team assesses the most appropriate way to deliver care, whether face-to-face, by telephone, or through video calls and messaging.

Patients can access NHS advice or medical care outside of the Family practice physician's opening hours by calling NHS 111 or visiting the NHS website. The NHS 111 service is available 24 hours a day and provides fast, easy, and free access to highly trained advisers supported by healthcare professionals who can direct patients to the best medical care for their symptoms.