The staff are very helpful, friendly, and engaging. They go above and beyond to assist customers, especially kids and teens.

I had a wonderful experience at the store when I went in to get a gift for my partner. The staff member was incredibly helpful and insightful, helping me pick out the perfect options. It was a genuine delight to talk to them and I left feeling excited to hobby again.

The staff went above and beyond to help a new customer who had only started 10 days ago. They provided a free introduction to painting, taught them how to paint a miniature, and even gave them free miniatures to take home. The customer left significantly more experienced and excited to continue painting.

The overall customer service experience at the store was amazing. Customers mentioned how helpful, friendly, and informative the staff were. They felt looked after, engaged, and excited to continue their hobby.