For VIP Club members, there are 6 Year Guarantees included on a wide range of products. Additionally, there is a Lowest Price Guarantee with certain terms and conditions. VIP Club members can also benefit from simple payment plans with 0% - 23.9% APR representative.

For customers looking to create a media or cinema room, bespoke services are available. The business can build a bespoke media room tailored to your needs. They can also help plan the whole project for a cinema room, providing expert advice and guidance.

The staff at the store have a wealth of knowledge and expertise in audio visual equipment. They can provide advice on getting the most out of your hi-fi system, building a home cinema system from scratch, and setting up demos on large music systems. They are passionate about AV and are always ready to help customers with their technical questions and needs.

The staff members have a range of personal interests and hobbies, including supporting sports teams, collecting special edition Blu-rays and DVDs, playing music, gaming, and spending time with family. They are passionate about their hobbies and interests, and are always happy to chat with customers about them while providing excellent service and advice.