The van rental agency showed amazing customer service under unfortunate circumstances when a vehicle had technical issues. They arranged for a replacement vehicle to be delivered promptly and even offered to pick up the faulty vehicle on the return date to avoid inconvenience to the customers.

The customers praised the van rental agency for their exceptional customer service. They mentioned that the staff was friendly, helpful, and understanding, going out of their way to assist them in difficult situations.

The van rental agency was very accommodating when it came to last-minute changes or cancellations. They offered immediate refunds or credit for future hires without any charges, showing flexibility and understanding towards their customers' needs.

The customers were satisfied with the van rental agency's vehicles, mentioning that they were clean, well-maintained, and good value for money. They also appreciated the reasonable prices offered by the agency.