Customers have praised the staff at the model shop for being friendly, chatty, helpful, and knowledgeable. They have also mentioned that the staff are always willing to assist and provide great customer service.

Customers can expect a large shop full of model planes, trains, automobiles, buildings, people, animals, and scenic items. The shop is described as an Aladdin's cave with a wide variety of models and materials to choose from.

Customers have described the customer service at the model shop as fantastic, friendly, and very helpful. The staff are polite, knowledgeable, and willing to assist customers with their needs and questions.

Customers have praised the model shop for having a well-stocked selection of kits, models, paints, and other items for modellers. They have also mentioned that the shop has a good range of products and an excellent selection to choose from.