Customers can expect to feast their eyes on a sumptuous display cabinet filled with a wide selection of chocolates. They can also smell the sweet aroma from the chocolate basement kitchen and chat with the family members who have been creating the treats since 2004.

Customers can choose the chocolates they like from the display cabinet and decide how they want to receive them. They can fill a bag and pay by weight, choose a ballotin style box, or opt for a presentation box.

The business can post chocolates using robust presentation boxes and curate a selection for customers. Customers can express their chocolate preferences when ordering, but specific choices cannot be guaranteed as all chocolates are handmade throughout the week. The business responds to emails and posts chocolate boxes Tuesday to Fridays.

Customers are raving about the quality of the handmade chocolates, the friendly staff, and the delicious hot chocolate. They appreciate the wide array of flavors, the authenticity of the products, and the overall experience of visiting the family-run business. Many customers highly recommend the business and plan to return in the future.