The Collect Anytime service uses a simple and secure lock box system. Customers are sent a unique code by SMS to access the lock box at a time that suits them.

Customers who order from the sister sites can choose to collect for free from any of the 200 stores. They will receive a text message when their order is ready for collection.

Customers appreciate the helpful and friendly staff who go the extra mile to assist both trade and public customers. The staff are knowledgeable, professional, and provide excellent customer service.

Customers describe their overall experience as fantastic, with good prices, enormous choice, and very helpful staff. They appreciate the quality of the products, the helpful advice, and the willingness of the staff to assist in choosing the right paint for their needs.