The shop offers advice and assistance every step of the way, regardless of the customer's level of experience in the biking world. They are dedicated to helping customers navigate through the terminology and find the right gear for their needs and preferences.

Customers can talk to a specialist through the Live Chat feature on the shop's website. The resident motorbike specialist team is ready to provide advice on specific gear, where to start, or how to enhance the riding experience. They are committed to putting customers back on track with the right gear.

All items purchased from the shop are sent through a tracked service, allowing customers to monitor their order from the moment it leaves the warehouse until it arrives at their doorstep. This ensures a seamless and reliable delivery process for customers eager to use their new gear on the road or track.

Customers have praised the shop for its excellent customer service, knowledgeable staff, and great prices. They appreciate the helpful and friendly assistance they received in-store, as well as the efficient online support through the Live Chat feature. Many customers have expressed their satisfaction with the quality of products purchased and the overall shopping experience at the shop.