The customer was looked after by a lovely lady named Jo, who was friendly and polite. The customer mentioned that Jo is a credit to the company and expressed their intention to visit the store again in the near future.

The customer received outstanding service from staff members Nina and Anna when selecting a backpack. They were advised on the best backpack for their needs, and their mum was happy with the purchase, which was a birthday present.

The customer purchased walking boots, socks, winter boots, and waterproof trainers for their family and expressed satisfaction with the amazing quality of the products. They mentioned that the items were lovely, sturdy, and in lovely colors.

Customers have had positive experiences with the staff, who are knowledgeable and helpful. The staff have gone above and beyond to assist customers, both in-store and over the phone. The shop also offers good prices and has friendly staff with good offers.