The kennels maintain a very high standard of cleanliness and hygiene. Each kennel is disinfected using a premier brand of broad-spectrum virucidal veterinary disinfectant. Recommendations are strictly adhered to, and the kennels are regularly licensed and inspected.

The owners of the kennel are Trevor, Lesley, Joel, and Max Harker. Trevor's family has farmed at Cobley Lodge for five generations, and Lesley was a veterinary nurse before getting married. Joel and Max have completed animal-related qualifications and are actively involved in managing the kennels and farm business.

The kennels have out-of-hours care onsite during the day and evening when the kennels are closed. The entire farm, including the kennels, has 24-hour CCTV surveillance that can be accessed and checked at any time.

Customers have had positive experiences boarding their dogs at the kennel. They have praised the staff, the cleanliness of the kennels, the ease of booking, and the care provided to their furry friends. Many customers have recommended the kennel for boarding dogs.