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1. Principal Mailing Solutions - Northampton
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5
12 reviews
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Address: Unit 2/Kingsfield Business Pk, Gladstone Rd, Northampton NN5 7PP, United Kingdom
Schedule: Closed ⋅ Opens 7AM Mon
Telephone: +44 1604 434991
Business type: Direct mail advertising
RamonaSeby Cobuz: Nice
Phil Smith: Very quick turnaround.
Mariusz MWM: Ok
solace wills: Excellent staff and Administration
Colin Henley: Wagon driver, relatively easy access, dedicated wagon park space, cheerful loader chap. Access may be a little more tricky when gym in front re-opens.
2. Royal Mail Northampton Central Delivery Office - Northampton
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5
441 reviews
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Address: 45, 47 St James' Mill Rd, Northampton NN5 5JY, United Kingdom
Schedule: Opens at 8:00 AM
Telephone: +44 345 774 0740
Business type: Shipping company
Jennie Evans: Picked up parcel with ease.
Box Clever: Brilliant postal service. Always on time and never lose a package
Nur Zulkifli: Polite and helpful staff. Always ready to help
Chander Mohan Singh: I posted a letter through royal mail post office on 16 feb. They told me that it's take only 6-7 days to delivery and today is 20th march but still it's not received. It's happened every time.
kathy s: Efficient staff, friendly, dont have to wait long to be seen
martin cole: Only four people waiting so that was good service prompt 👍🏽
Carly Beales: Post Office mentioned no word of delays or issues to me when I asked how long the item would take to be delivered. 7-10 days.My package was sent tracked and has not left this Depot since it arrived on 23rd February.Nobody responding to email or phone.No service and no customer service.Never again!
Gemma B: Was easy to find parking available and helpful quick service
Tam McCart: Staff parked in every visitors space causing big queues of customers trying to collect parcels. Staff member aware of issues when I reported it but didn't seem overly bothered.
Mihai Radu: Big change since my last visit regardimg staff.
Edward Smith: People are polite and helpful place is clean .
Ateev Kumar: Very helpful, mostly empty, staff is really polite.open on sundays as well till 03 pm
zeptor 36: never open when its says it is
Carol Fitzhugh: Very poor, I have not received the package which was sent to me although they say its been delivered!!
David Stewart: Never fun...
Krzysztof Chrzaszcz: You keep my parcel a week in your hub and even do not try do delivery it YD054274087GB
Shane Blackwell: Very helpful
Petru Beti: Neseriozitate
Reece McGuinness: Package has been at the the sorting center for 17 days ?
seun tunbi: Really great service
Vintage BettyBoop: Not enough parking for customers especially not for disabled, usually slow... If there is a queue which is often, I can't stand for long periods so have to leave empty handed... But I like that it's central and open at weekends!
3. UPS Northampton - Northampton
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4.9
263 reviews
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Address: Lower Farm Rd, Moulton Park Industrial Estate, Moulton Park, Northampton, NN3 6XF, United Kingdom
Schedule: Opens at 9:00 AM
Business type: Logistics service
Werner Mittelsdorf: Absolutely digusting service, they don't even derserve 1 star. They state that they delivered when they didn't. Found out via the UPS service center that the parcel was delivered to a different depot. They told me twice that the parcel would be picked up from there and delivered to me. That never happened just like the phone calls to keep me up to date never happened. Either they are an utterly incompetend outfit or they are crooked. Finally filed a claim for missing parcel with them.
Scott: Popped in today to drop off multiple boxes. The check in process at the depot was provided clearly but did not help as it was inconveient for myself to have to brim the boot of my car with shipments that weren't collected from my workplace since last Friday. When the usual driver knows where we are too.Giving this 3 stars for the neutral experience of visiting the depot, but lost 2 for the general UPS service.
SucAAr Official: Waiting for a collection for more than a week when it should be second day.When I am calling, they say it will be collected next day and it happens the same for a week.A joke !
Shahab Ghauri: Waiting for my parcel to arrive but it’s missed delivery date and comes up with delivery delayed. App is useless and does not update only around 12pm each day which is too late for anyone to arrange for someone to be home. Called Helpdesk today and told depot in Northampton would call within the hour but no phone calls from them.
Sam Matthews: Third package in a row lost via the Northampton depot. Similar pattern happens every time. Get a tracking number and delivery date. Tracking says parcel is out for delivery (by end of day). Package never arrives. Next day the tracking says that the package is "on the way or in transit" then following day it says. "The delivery date will be provided as soon as possible." This basically means I have to sit on hold to customer service for ages to get a vague answer with a promise of "its being looked into". If the package is out for delivery, that should mean its on the truck. What possible explanation could there be for a package to go missing between the trucks leaving the depot and its destination...... 🤔 I feel like its past being a coincidence. I will actively avoid online retailers that use UPS as the delivery method as it will most likely go throughout Northampton depot.
charlistu: It’s been 7days and still no parcel. Every day another day is added to the delivery date. No explanation no contact details no option to collect it myself? Apparently it’s at the depo 20 minutes from my house. What a mess this company must be in.
Harry Eastwood: Absolutely shocking. I needed a laptop for work. Odds are, judging by the rest of the reviews for this Depot, it is either "lost" or probably Stolen and I can expect to see the laptop up on Ebay in a few days. How can a parcel be "On the way" when it hasn't moved from Northampton for days? I will be expecting a refund soon, UPS.
Haakon Breistein: Fantastic service and I got my parcel
Shakeel Khan: VERY BAD SERVICE, DRIVER WAS LATE SO BLAMING IT ON MY ADDRESS THAT IT DOES NOT EXIST, PERSON AT THE DEPO VERY RUDE AND DISRESPECTFUL AVOID THIS COMPANY AT ALL COST
Fatoye Helen: Only the smaller one of my package was delivered. My big package that weighs about 10kg was never delivered. I have called and called and no one can seems to be able to help me. The customer service is really horrible. When you call, the customer service assistants are always clueless and don’t seem to know what to do.
Dave Hart: A complete joke of a company.Last year it took 4 weeks of trying to get my replacement laptop which was sent by Microsoft through these clowns. They “can’t find my address”…… UPS seem to be the only ones who struggle with this. Phone calls every other day to them and to Microsoft who had to step in at one point and ask them what they were playing at. I gave them options to deliver to drop off point which were completely ignored. I sent them a Google maps with a drop pin and my mobile number. When I did receive it after chasing down the UPS van who drove past the house, marked it as diverted then carried on down the road the box was a mess. It has clear instructions all over it but all were ignored.Now I’m waiting on some trainers to be delivered which simply say “ The delivery date will be provided as soon as possible.”. That’s 8 days like that now. I have again requested they go to a drop off point but we will wait and see.I don’t know if it’s there staff are trying it on and helping themselves to peoples stuff or if they are genuinely just that incompetent!
H Al-Ha: the Northampton branch needs to be shut down!!! I have never seen a UPS depot with such bad service and commitment to deliver on time!
Feyi Alabi: Horrible service
Donna Morris: The UPS tracking says that my shipment is delayed in Northampton Facility since 3rd January. I do not want to make a claim for refund, but the link sent is asking for my bank details for a refund. I just want to know where my shipment is. How can I find out?
Rowen Lovell: You have “lost” my bike. The tracking info says it’s been at the depot for three days, after saying it was supposed to be delivered Wednesday. No local contact anywhere to speak to the depot themselves to find out what’s going on.I don’t want a Facebook account and I don’t use any other form you sent. I want a contact number for your branch.
Rob Dales: Had my parcel delivered for over a week now! Tried to contact and they always say the depot will contact you, of course they never do. My daughter never got her Christmas presents on Christmas and we had to come up with something as UPS never delivered them! We're still waiting now and it's the 28th! Will be claiming compensation and never using them again. We paid over £80 for shipping and this is the service your receive.
Andrea Carpignani: I was sent a parcel from Italy on the 9 Dec, and it was scheduled for delivery on the 16 Dec, but at the end of the day the tracking system said that the delivery was delayed by one business day. On the 21 Dec I still had no parcel and called the Call Centre: 20 minutes after I have tried in vain to talk to the automated answering machine that doesn’t get my Italian accent, I finally managed to speak to a human, that barely speaks any English. First little success as I got to be called back by the Northampton office, and a lady said that the parcel was due to be delivered on that same day (21 Dec, from 9 Dec that the parcel was sent). I thereby spent all day long at home to wait for the parcel, but no parcel arrived. In the night I checked the tracking again and I discovered that the driver in Bletchley area must be a liar, because they claimed to have attempted to deliver the parcel, in a house with two people, a door bell that would be heard from the end of the road, and NO delivery notes had been left. The day after (22 Dec), I called back the Call Centre early in the morning, struggled yet again with the automated message, then managed to speak to a human that, yet again, barely speaks any English, and asked to be called back by Northampton. This time no call back, but I am hardly surprised, because calling back would have meant taking accountability for their driver’s lie. I then waited until 5pm, then called again, ask to be called back, but one hour after, at 6pm, not having received any call back, I called back again and discovered that the parcel was still not out for delivery, and had to go again over the stress of explaining all the issue to another receptionist that doesn’t speak English. Eventually I gave up and requested a return to sender, because I had enough and will have to ask my parcel to be sent back from Italy with a different and proper courier, as this one is a joke.
Craig Allen: What a shambles. As others have said delivery constantly rescheduled, customer service can't get through to depot, and when they do the depot lie about not being able to make contact due to a wrong number. Parcel delayed due to severe weather despite this being a lie and them being able to deliver 1 of 2 (two days later than scheduled). Eventually drove to the depot and collected the parcel despite this not being something that was available for my parcel. Manager said he would come and speak to me when I was there, and then all of a sudden was in a meeting.The reviews here don't lie, and yet the company continue to respond with the Facebook/twitter rubbish. How about some accountability?Avoid at all costs and if a company uses them I would advise you to look elsewhere!
HomeEmail: Worst, driver never showed up and it says "delivery refused", called customer support, absolutely useless. Requested option for hold at depot, showed up next day and been told that parcel is not there.
Jim Curson: Have been waiting for a parcel to be delivered from the 30th November after 4 phone calls it was finally delivered, but the driver was supposed to call me no call luckily I arrived home just as he was leaving, instead of calling he left the package underneath my wife's car and posted a card through the door.I can honestly say I would never this company again through choice
Elliot Walton: Terrible customer service. I had a parcel to be delivered, didn't arrive the day it was supposed to so in the evening the same day I drive over to the depot to pick it up and was met by a very unhelpful employee who went to look for it for 5 minutes and told me it was in a pile of stuff and they couldn't find/reach it... I don't see how it was inaccessible if it was out for delivery that day. I was turned away and promised it would arrive the following day. It has been another two days and now my parcel is no longer out for delivery on tracking info...Absolute shambles and awful that there's no way to call the depot and organise my own collection.. When you get a premium service like next day delivery, and you haven't got it 3 days later.. There's a massive issue...Will be avoiding UPS and their lying employees for future deliveries.
4. PACO SHIPPING - Northampton
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4.9
6 reviews
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Address: 10 N Paddock Ct, Northampton, NN3 8LG, United Kingdom
Telephone: +44 7962 394832
Business type: Shipping service
Charles Kodua: Excellent service
Bernice Lamptey: Positive:Value
obaa Akua: Positive:Professionalism,Quality,Responsiveness,ValueJojo and I would recommend Paco Shipping to everyone... #Paco Shipping is the Best#
RONALD MAMPHEY: Positive:Professionalism,Responsiveness
5. Royal Mail - South Midlands Mail Centre - Hunsbury Meadows
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3.4
245 reviews
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Address: Swan Valley Way, Northampton, NN4 9DR, United Kingdom
Schedule: Open 24 hours
Telephone: +44 7405 846942
Business type: Mailing service
Ken Anderson: poor service over the past few weeks both next day, next day special before 13:00 and 48hr service have been at least a day late arriving
Pavel Denchev: Extremely inconsistent. A most noticeable trend is that all parcels/letters, including next day services such as the 24h tracked, which are dispatched on Sundays via nearby RM Delivery Office are not processed at all at the South Midlands Mail Centre until Wednesday ... Unacceptable practices. The company cannot be let to be in business as they consistently mislead private and business customers with their delivery times.
Kanu Khimji: Great place
harley d: They did a good job of quickly redirecting my parcel sent out with the wrong postcode attached. Took the time to find out where it should have gone instead of just returning to sender. Thanks..
TA Purchases: Every so often express (24 tracked) parcels and letters are held for a number of days before they receive a single tracking scan.The place must be really a mess, disorganized and chronically suffering from staff shortages or simply having lazy, incapable staff members.It is often such a disgraceful service we receive from the Royal South Midlands Mail Centre.Do not recommend!
wiktor gsxr: Ok
Edward Smith: Good atmosphere staff are helpful and help if you're not sure, very clean working place .
Shujaat Hussain: Brilliant place for work
Nunya Biznis: I have been waiting on a 24 hour tracked parcel for over a week now, the tracking info tells me it's here and that's it, maybe I'll get it before the new year, 2024 that is.
Ionut Szodrai: Nice people and staff, they do load you quickly but you have to give a hand, otherwise, you will be long waiting to get a load, this is the policy in Royal Mail, the driver has to be present by the time of loading. In rest the place it's alright, and the facilities are good.
D H: Parcel stuck here due to strike action about pay. Disgusting, look up what the pay is in this sector.Edit: Parcel still stuck here one week after dispatched on their next day 1pm guarantee. Absolute waste of space. Seems judging by other comments that I may never get my parcel.
Wajid Ali: Great place to work. Really good time spent.
Sue Yarnall: Brilliant as always
Chris Busby: Track 24 big fail, no wonder your losing customers
Scarldoc: "next day delivery" parcel has now been sat there for days.no sense of urgency before the strikes, just sheer laziness
Peter Knight: It's work, what's to like about it? No public access here, if you're looking for your parcel it will be at your local delivery office.
MUHAMMED BAKHSH: One of the hubs for the mail in mk nn
Sean Anderson: Wasn't obvious (as a visiting customer) where to go, but when I realised where the main reception was, it was a quick and easy visit. Large and modern building with a large car park.
Dave Stack: Terrible just terrible
Kinglet Mhlanga: There no shed at the bus stop.
John Shingleton: Good place to work to spite strikes that are needed
6. Royal Mail Postbox - Northampton
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7. Yodel - Hardingstone
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1
2 reviews
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Address: 11 Kilvey Rd, Northampton, NN4 7BQ, United Kingdom
Business type: Shipping company
Валентина Кнюпа: Absolutely agree with a comment below. Drivers can't be bothered to deliver parcels. I drove to spot,but couldn't find reception. Lost of time and money
Only_Wolf: Most useless delivery service that exist in whole galaxy.Drivers come everyday at the same time, expecting someone to be at home, while for few constructive days obviously there was no answer, due to everybody being at work. Redelivery ordered for weekend for six parcels, while driver brings only one, and do not speak English what so ever.Website support after 3 minutes just simply disconnects from conversation. They pretty much useless as well.This have to be the bottom of the bottoms.
Charlie Wood: Awful
carrie: They’ve done three collections for me but they actually didn’t pick it up. Unbelievable.
Mr Boloski: Absolutely useless. How on earth can this company still be in business when they can't actually do there Job in any way shape or form.
James Lahiffe Baker: I don't normally have any problems with receiving my parcels - three times the driver has 'not found my address'. It's clearly just too much work to walk to my door or Yodel drivers haven't heard of Google maps (which clearly shows my house). I'm very disappointed - I am not driving to Northampton to your depo for a mistake you've made and I'm paying for. It would be easier and cheaper to drive to the actual Vans store at this point. The number is awful, it sends you in circles and you never get to speak to a human. Really disappointed! I expected better, I shouldn't have to chase a company that is providing a service too ask them to provide the service!
Mike Hunt: Cant even deliver a parcel useless dont use this service
Naser: They falsely claimed they attempted to deliver a parcel and left a card to notify which they didn’t. As we are in Lock down because of COVID-19, there were three people waiting for the parcel in the House but no one came to deliver. Could not find their customer service number and complained about it through online Chat with someone named Pranjal but instead of making note of my problem and trying to solve it, kept on endorsing the lie about the delivery. Please stay away from Yodel, they are a bunch of liars.
8. Royal Mail - Northampton
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3.7
495 reviews
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Address: Jackdaw Close, Crow Lane Delivery, Northampton NN3 9UB, United Kingdom
Schedule: Opens at 8:00 AM
Telephone: +44 345 774 0740
Business type: Mailing service
Tony Finch: Nice helpful people.
Tracey Dell: We use this depot regularly for click and collect for our business. The staff are always friendly and quick to help. The car park is often full but apart from that it's an easy experience to use.
Stelios Georgiou: How this company is still up and running is beyond me. 6 rebooked deliveries and still nothing! Dreadful!
Steven Ward: Royal mail takes a lost of stick in my opinion. But the woman on reception was very efficient and polite .
Patrick Healy: Helpful and efficient always with a smile
Stewart Wagstaff: Great service sorting office collections but.... check weather forecast before visiting, if the wind is blowing westward, the stench from the sewage works is enough to make you dry-heave.
Alyssa Megat: Fast, efficient and respectful considering how difficult the 2 customers in front of me were on Saturday. It seems like the staff there have very stressful jobs as customers don't exactly know when and why they should visit this site
Milka Urlic: Manager was so obnoxious and rude. I attempted to collect a letter for my mother, unfortunately she has no photo id at 86 and has dementia, I produced my id with photo and a certificate of insurance with my mother's name. He would not hand it over, its a disgrace and no wonder Royal Mail are in such a mess. Item is now being returned back to sender. What the hell, its a disgrace.
Michelle Carroll: Quick in and out. Found my parcel easily. Lots of parking and open till late
Eddy Bashorun: My sister paid £7.00 for a parcel to be delivered Thursday, they got no answer so took it away and the earliest redivery is Monday. What a rip off, other parcels all get left outside with no problems and why cant they deliver Saturday. Shall be wanting compensation for my sister for the extra she paid for guaranteed delivery.
Malcolm Pateman: never had a problem I just got there when it was closed lol
Andy Woolley: Just a general post office sorting depot, staff are usually always polite and efficient.
Kestukas G.: My Local post office is half hour from my house on the car and when i go there to pick my parcel- is closed!!! :(
Sue Palmer: Great service go extra mile
Paul Haycock: Turned up here as asked and it’s shut. What has happened to the postal service. so expensive, so poor and a disgrace
Benjamin candler: Useless
Liz Ablett: Basically it's where it is it's almost impossible to park anywhere & the location is so out of the way...
pamela abah: Nice place to work . I’m happy here
J S: Hi,Called Royal Mail directly to ask them about how to swap the old stamps over and they told me to go to the nearest Royal Mail which for me is the crow lane one, went there and waisted my journey as their staff told me they cannot swap them over here and you need to fill in a form and send it yourself, even after confirming with them what Royal Mail said over the phone they did not do anything about it. Waste of travel time and nothing was done.
Adediji Ogunfuwa: Courteous
Paul Barber: Very helpful staff found my parcel for me.
9. DHL Express Service Point (WHSmith Northampton) - Northampton
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3.6
5 reviews
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Address: 14, Newland Walk, Grosvenor Centre, Northampton NN1 2EW, United Kingdom
Schedule: Opens at 9:00 AM
Telephone: +44 844 248 0844
Business type: Courier service
Abodunrin Folorunso: A good place for shopping. Kind and helpful staff.
George Sfakianakis: Critical:Professionalism,Quality,Responsiveness
10. Courier Gram - Northampton
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1
1 reviews
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Address: Mayleigh House, Kettering Rd N, Northampton NN3 6HH, United Kingdom
Schedule: Closed ⋅ Opens 9AM Mon
Business type: Courier service
J I: Critical:ValueReceived one for my wedding. They print out a 'telegram' on a piece of paper and snail mail it to you. Complete waste of time.
11. DHL Express Service Point (BRP Bureau De Change Ltd) - Northampton
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5
2 reviews
12. Hermes ParcelShop - Northampton
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4.3
7 reviews
13. Royal Mail Postbox - Northampton
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14. Yusen Logistics - Grange Park
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4
265 reviews
15. Kall Kwik Northampton - Northampton
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4.2
38 reviews
16. Yodel Collection Centre - Hardingstone
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1.9
23 reviews
17. TNT Northampton Depot - Northampton
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4
42 reviews
18. 1st Class Print - Printing Services Northampton - Northampton
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5
5 reviews
19. Kingsley Park Post Office - Northampton
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3.9
20 reviews
20. James and James Fulfilment - Hardingstone
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3.9
133 reviews
