Explore the Best Bracelet Stores, Designer Jewelry, and Places to Customize Jewelry in Northampton - Find the Perfect Earrings, Gold, and Fashion Jewelry Stores!

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1. Warren James Jewellers - Northampton - Northampton

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Warren James Jewellers - Northampton
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Address: Grosvenor Centre, The, 11 Wood Street, Northampton NN1 2EB, United Kingdom

Schedule: Opens at 9:15 AM

Telephone: +44 1604 636096

Business type: Jeweler

Warren James Jewellers - Northampton: what do users think?
Sharon Gaiger
Sharon Gaiger: Really nice staff. Prices and choice is great but the cost of a box and bag I far to much
Robert Young
Robert Young: Absolutely lovely place and so much to choose from and the staff are so friendly and very helpful too just to say a big thank u for the beautiful rings me and my partner love them
Julia Green
Julia Green: A couple of weeks ago, I went to pick out a birthday gift for my niece and seen something i liked on the website so I visited the store and asked if they had the one I seen on the website. When I asked if she had a different Colour she rolled her eyes at me, and said something to her colleague ( Little Chubby brown hair, without glasses and looks like her nose has been done) her self presentation was awful) I bought the item anyway as I felt like I was bothering her. I WILL NOT SHOP AND WARREN JAMES AGAIN IF THEY THINK THIS IS HOW TO TREAT CUSTOMERS. Now my gift is ruined. Thank you to that rude lady. IF GO TO THIS STORE DON’T BE SERVED BY THIS LADY.
DON BIGMAN
DON BIGMAN: Mainly silver dipped in gold, but some gold only products
NessaBlume21
NessaBlume21: Staff were quite unprofessionalWhen another customer left, a staff member immediately talked badly about them whilst we were still thereJewellery is cheap and not good quality with few options
Marcin Gwizdek
Marcin Gwizdek: Great service, good prices
O Oarecare
O Oarecare: Paradise
Andrew Juniper
Andrew Juniper: Great customer service
Delia Day
Delia Day: Warren james staff was very helpful and friendly also had 5mins to talk to the customer what a great place to shop.
Simmy
Simmy: Didn't find anything in the windows that took my fancy but the staff seem friendly. They were extremely busy when I passed through the shop with my mother. Although a lady with short dark hair was busy serving a customer, she made eye contact with me and smiled. I ended up leaving the shop moments after since I didn't see anything at all I liked. Although I didn't buy anything, they seem to have good customer service.
Charles Sheinman
Charles Sheinman: Always have been helpful occasionally have had to queue but I got my crucifix there ...enough said
Shaz McCreadie
Shaz McCreadie: Very friendly staff, nothing was too much trouble
Gina Jarvis
Gina Jarvis: Excellent, professional service.
Shwetha Nagaraju
Shwetha Nagaraju: Kindly do not buy any jewelery from them the sales person are big cheaters especially the girl who looks bit chubby and have less interest in her work in Northampton store (I don't know her name) she sold me a scratched ring by saying it's not a scratch and ruined my day and wasted my money and time when i went for exchange due to size issue.I loved a diamond ring for my partner which was on display for my wedding anniversary as a gift,it was a surprise hence I accidentally took one size bigger on 31st march . I went to the shop on 1st April to exchange but unfortunately they didn't have the size I wanted and they said it takes 4 days for them to receive the correct size. But I wanted to travel to Glasgow on 4th.The salesperson suggested me to exchange in Glasgow. I spent my money in traveling and went to Glasgow store but shockingly they said there is a scratch. When i particularly asked the same question before buying in Northampton the salesperson told its the property of the metal and cheated me. That's the reason I took. Now they say it's a scratch when i and my family members went to exchange again in Northampton.... The girl says with attitude we don't sell such products we will throw them. But you sold me remember that before commenting! You are a big cheater kindly check the video if you have camera with audio in store she clearly said it's not a scratch while selling! Don't waste others time , and energy if your motive is only selling by lying. My entire family knows we have not used the ring nobody would just simply waste time and energy if they are genuine. We are really hurt and you guys spoiled my surprise I can buy another ring but definitely never suggest any customers to buy from warren James go for branded ones even if it costs more they have ethics. Especially don't trust the salesperson in any case... Their true colours will be out when you go to exchange by any chance! I did 2 mistakes and learnt a lesson too...1) The salesgirl was ready to exchange one 1st April but she had no size and I had to travel hence I took it lightly thinking they have store in Glasgow anyhow its convinient for me else I have to gain return to Northampton. 2) Believing the salesperson when she said that it's the property of the metal it's not a scratch... All the best! You lost trust and honesty in front of my family members and friends who witnessed this. Kindly do not buy if you are not sure in a hurry for surprise they will ruin your day ... Now I wonder if the ring is really diamond or not! After having a pathetic experienceI'll file a case in Consumer court for wasting my time for cheating because I was truthful. Now, I don't want any exchange I lost my patience it was my first salary gift to my husband on our wedding anniversary you totally ruined it!I even have the tickets if you guys think I am lying.
Richard Keenan
Richard Keenan: Great friendly staff and always happy to help. Can get busy so prepare your self for a wait
Stefania Arustei
Stefania Arustei: I like the store because it s not expensive.Sometimes you can find amazing jewelleries at good prices.Unfortunately, I ve noticed recently, that they don t have anything appealing on the stock. I hope this will be fixed soon.
Rose Bennett
Rose Bennett: The sales assistant in the Northampton shop had an attitude problem, wasn’t really interested in helping or making a sale.
Ildikó Takács
Ildikó Takács: Very disappointed! Be careful checking if the items have any scratches on them! My partner bought here an engagement ring for me, I went back on the next working day wishing to exchange it to a smaller size as it was too big. They said they dont accept because of the scratches! I told them so it was probably sold like this as i did not wear it, they just send me somewhere else to get it resized... fantastic...additionally, the sales person nails was full of dirt, very disgusting experience ...
Simon Pursglove
Simon Pursglove: Great prices good staff
Carol John
Carol John: Cheap gold
agris l
agris l: Да

2. Ernest Jones - Northampton

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34 reviews
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Ernest Jones
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Address: 25, Newland Walk, Grosvenor Centre, Northampton NN1 2EB, United Kingdom

Schedule: Closed ⋅ Opens 10:30AM Sun

Telephone: +44 1604 230335

Business type: Jewelry store

Ernest Jones: what do users think?
luke dunford
luke dunford: very helpful helped me decide which watch would suit me
isaac cadd
isaac cadd: Jannine was wonderfully helpful in guiding me through what ring to get for my girlfriend. So friendly, will definitely be back!
Suzanna Essery
Suzanna Essery: Brilliant customer service. Kind and helpful
John Boulderdash
John Boulderdash: The team at Ernest jones Northampton were very helpful and had lots of knowledge of the products in the store. Both Ellie and Holly were very helpful with my visit today. They helped me look at some of the pre owned watches and also some of the Hugo boss card holders/wallets.
anne johnson
anne johnson: Fantastic service from store manager Jannine Shapland.Kept me updated with my order. So excited when it arrived.Beautiful. I love it.
robert danilaitis
robert danilaitis: Super helpful staff going ahead and beyond, in assisting me getting a custom engagement ring
khal ali
khal ali: Staff very friendly the manager help me find a ring at very short noticeIt was good
gum ball
gum ball: think they sell jewellery not sure though
Simmy
Simmy: Unfortunately didn't find what I was looking for, although Jane was incredibly helpful and friendly. She's a credit to the business!
Ray Askew
Ray Askew: Very polite and professional answers to my telephone query.
Julia Key
Julia Key: Lovely jewellery and friendly staff
TheSimpleKitchen
TheSimpleKitchen: Best place to buy jewellery
Stefania Arustei
Stefania Arustei: If you re looking for luxury brands items, it s the perfect place to go to. The staff is kind and helpful, there are plenty of choices for everyone, but the prices are also high.
Ashley Bland
Ashley Bland: Very helpful staff and good price for jewellery repair
Matthew Campbell
Matthew Campbell: Lovely lad and nice engagement ring sorted for a great price
Prabz M
Prabz M: Great service. Staffs were very helpful.
Liviu Durughian
Liviu Durughian: Not bad
Iftene Stoleru
Iftene Stoleru: Bun da scump
Levi Jackson
Levi Jackson: Brilliant jewelry shop
Claire Addy
Claire Addy: Bought a lovely expensive ring service was excellent until I collected it. Presentation of my new ring very poor the guy that dealt with me started ripping apart a rolled up bubble wrap only to discover my ring was in there, it should have been put in its box and then presented to me last impressions are really important
Sharon McGovern
Sharon McGovern: Fabulous service from the lovely ladies.

3. Bonds Jewellers - Northampton

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27 reviews
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Bonds Jewellers
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Address: 41-43 St Giles' St, Northampton, NN1 1JF, United Kingdom

Schedule: Closed ⋅ Opens 9:30AM Tue

Telephone: +44 1604 604333

Business type: Jewelry store

Bonds Jewellers: what do users think?
Susan Pritchard
Susan Pritchard: Lovely jewellers very helpful and not pushy
Marina Pearce
Marina Pearce: I just wanted to say that Jacqui is absolutely lovely and a credit to Bonds. The help she gave me this morning was beyond anything I could have hoped for and I am so grateful and thrilled with what turned out to be not one but two purchases (very unexpected and unplanned, but she has helped me replace a much loved lost earring).Very many thanks.Marina.
Veronica Wiles
Veronica Wiles: Very helpful, professional, friendly staff. Would highly recommend. Great jewellery too.
Sharon Nightingale
Sharon Nightingale: Excellent staff!
Nik Howard
Nik Howard: Excelent service, lovely staff
Debbie Hewitt
Debbie Hewitt: Excellent service, very helpful 😁
Bethany Ditchburn
Bethany Ditchburn: I would just like to say a big thank you for your excellent customer service. I had an issue with the delivery address which meant my parcel had not been delivered. A lovely women phoned me and explained she would get a new order sent out ASAP and it arrived within 2 days. Happy its arrived in time for Xmas. Thanks
Richard Tice
Richard Tice: Horrible service. The sales girl was rather rude and very condescending. Obviously looked down on me because I was wearing my ‘lounge around’ clothes. I left without purchasing anything. Never judge a book by its cover little lady!
Pete Richardson
Pete Richardson: Fantastic service, great prices, nothing to much trouble, the place to go for all your jewelry needs
Julia Khan
Julia Khan: Staff were friendly, attentive and helpful.Excellent service and quality.I will go back when I need more.
Sandra Lewis-Morrison
Sandra Lewis-Morrison: Excellent customer service 👌
Tracy Burton
Tracy Burton: Had to order what I wanted , still waiting for it . Slightly haughty attitude will put some people off
Gillian Murphy
Gillian Murphy: The staff in this shop show wonderful customer service. As a visitor from Australia they went out of their way to ensure I had the correct VAT documents after originally forgetting to ask for them. Enjoyable experience
mark calvert
mark calvert: Very helpful found what I was looking for would recommend
Paula Pettit
Paula Pettit: Have shopped at Bonds Jewellers for years. Always helpful staff with time to give advice .
Stephanie Hibbitt
Stephanie Hibbitt: My fiancé recently bought my engagement ring from here and its beautiful, we had some great customer service, the ladies in the shop couldn't have been more helpful when we had an issue, dealt with it quickly .
The Great Purple Fishlord
The Great Purple Fishlord: Good customer service. Excellent discount scheme for emergency services. Fair prices.
jessica oliver
jessica oliver: The most DISGUSTING customer service that I have ever had the displeasure of experiencing!I bought a Lovelinks bead for my mother as a Christmas present. This cost me £45. The bead was worn a handful of times over the course of a month, and a number of the stones had fallen out. I contacted Bonds Jewellers to be told that I would have to pay to send the bead back, and then pay a further £15-20 to have it returned to the manufacturer to be assessed; and despite this process I was not guaranteed a refund or exchange. I was not prepared to do this as I had already spent £45 on the bead, and was not going to pay anymore money to return a faulty product. I emailed Bonds explaining that I wished to be put in contact with a manager 3 times before I even got a response! When I eventually got a response from the manager, Nikki, she told me that if I posted the bead back to Bonds, she would see what she could do. I did so.I received an extremely unpleasant telephone call from Nikki, explaining that the damage was my own fault as it was the result of repetive knocking against another charm or work surface. I explained that this was not the case as it had only been worn a handful of times in the course of a month; she refused to accept my explanation that the item was faulty. Nikki proceeded to tell me that I should be embarrassed to return an item in this state. The phone call ended with the agreement that Nikki would call me before 2pm the following Monday, once her manager had examined the bead and a decision as to whether I would be refunded had been made. The following Monday came and 2pm passed, and I still had no phone call. Once I had eventually got in touch with Nikki again, she informed me that her manager agreed with her, and I was not going to be given an exchange nor refund. I am now in the process of contacting trading standards.I bought a product from this jewellers, in which the stones fell out within a month of use, and I am being refused an exchange or refund. And in the process I have been told that I should be embarrassed to return the item in that state. Absolutely diabolical service.
owen reed
owen reed: Very nice to deal with. Very helpful.
Barry Joseph Peck
Barry Joseph Peck: Had a repair job with this shop a few years ago very nice shop
Keith Lackie
Keith Lackie: I received impeccable service from a member of staff at Bonds Jewllers in Northampton last weekend, when on the search for 'that' engagement ring. Before visiting, I had been the famous areas of London and Birmingham, but just didn't fall for any particular ring.The service and help received from one of the Ladies at the store put me at ease and helped me to choose the right ring. I am pleased to say that she said yes (phew!) and we both looking forward to visiting again to choose wedding rings in the coming months.

4. H. Samuel - Northampton

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59 reviews
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Address: Grosvenor Centre, 8-10 Wood Street, Northampton NN1 2ED, United Kingdom

Schedule: Closed ⋅ Opens 10:30AM Sun

Telephone: +44 1604 230294

Business type: Jewelry store

H. Samuel: what do users think?
Jennifer Augustus-Martin
Jennifer Augustus-Martin: No hassle shopping, got my wristwatch exchanged without much trouble.
Esi Asantewaa Danin
Esi Asantewaa Danin: It was excellent service
Sintija Cvetkova
Sintija Cvetkova: Great service, friendly and helpful staff, thank you
Kevin Clark
Kevin Clark: Waiting to restock following Christmas and New year Sales etc.But got what I needed ,2 mens earrings.
Thisara Sudaraka
Thisara Sudaraka: good service and quality products
Vini Prakash
Vini Prakash: Have good collection.
Sandra mays
Sandra mays: Got myself a lovely watch
Tugba Zarif
Tugba Zarif: Bought a Casio Baby-G from here. A few weeks after buying the watch, some parts of its strap turned yellow. Rust stain. Staff did their best to help. I am grateful to each of them. But the Casio factory did not repair it, saying that the external parts of the watch are not under warranty. The watch strap is an external part. Nonsense. The store and its staff are excellent but don't buy from Casio.
Brian Hamblin
Brian Hamblin: Staff very polite and helpful
Alex Bruce
Alex Bruce: Mot much to look at to be honest , sign of the times I guess , or just northampton council have wrecked the town centre.
Guy Marshall
Guy Marshall: Mid range jewllers. Like most my pocket tends to be the thing that makes my decision when buying jewellery. I wanted a chain for my wife that wouldn't break the bank and this shop fitted the bill. My one concern was that a chain of 18 inches was £99, yet add four inches and it became £149. That about a 20% increase in length for a 50% increase in price. Gives a poor impression.Parking: The shop is within a shopping centre where parking is available.
D-Man
D-Man: Nice deals! Brilliant customer service 👏
Karolina P
Karolina P: Very professional
Stefania Arustei
Stefania Arustei: I bought myself the blue watch from the picture.. I paid less than 100£ with 3 years warranty included. The staff is kind and client - oriented, the prices are not too high and the atmosphere is nice.
David Farmer
David Farmer: Had my watch to have new strap fitted. 2 weeks later they texted to say ready to collect. It hadn't been doneTook it elsewhere and its been fixed
Donna McPherson
Donna McPherson: Nice but not a lot to choose from looked like they had had a good day in the sales
Polly Fenton
Polly Fenton: Great service received in store. Advice also given on insuring jewellery.
Satzcha Scott (Sassy)
Satzcha Scott (Sassy): Didn't go in, window shopped. Very nice tempting watches and all things shiny.
theo east
theo east: Went on Black Friday and got some excellent discounts on watches. Staff were really helpful on what were the best discount deals to have.
Julie Langdale
Julie Langdale: Great customer service.
Jacqueline Downes
Jacqueline Downes: Excellent service

5. Pandora Northampton - Northampton

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139 reviews
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Address: 24, Newland Walk, Grosvenor Centre, Northampton NN1 1EB, United Kingdom

Schedule: Closed ⋅ Opens 10AM Sun

Telephone: +44 1604 638363

Business type: Jewelry store

Pandora Northampton: what do users think?
suzanne pegg
suzanne pegg: Staff not sure when asked questions about discounts for Military and Blue Light, served by 2 ladies on the same day, 1 did and 1 didn't, then we went in again last week and they said they didn't do any. Shocking.
Daniel Florea
Daniel Florea: Nice
RICHARD KNIGHT
RICHARD KNIGHT: Always helpful staff
Dawn Kingham
Dawn Kingham: I went in to buy my granddaughter a birthday present, stood at the counter while the two staff members totally ignored me!The shop was empty so no excuses!I won't be going again!
Steph Chesterman
Steph Chesterman: Took a ring back that had lost a stone and a braclet that was too small. I was given another ring and a larger braclet without any problems. Lovely girl served me, think her name was Sophie. She couldn't do enough to help.
Caiden Van Dijk
Caiden Van Dijk: I personally had a really good experience here. Staff seem to be fast, reliable and just very friendly in general.
Bob Parks
Bob Parks: I absolutely love this place clean and tidy so much choice to look at and my girlfriend loves the earrings and necklace too love the price and most of all the staff are so friendly and polite and asks u if u need help so I would recommend anyone with partners take them to pandora
Vaughn Butcher
Vaughn Butcher: Stupidly over priced, but the missus love it, what's a man to do ay 🤷🏼‍♂️ she must be kept happy
dominic moreby
dominic moreby: Bad service
allie salter
allie salter: Staff so helpful
Storm Shadow
Storm Shadow: Its ok .
Nicola Callaway
Nicola Callaway: Lovely service very polite lady's.Parking space Not sure Parking options Paid parking garage …More
G S
G S: Wow.. you can wait your turn but 20 minutes and only two customers plus me and the staff are fiddling about looking in cupboards sliding drawers in and out supposedly looking for what ever with the false eyelashes flapping about, the service is on the back burner. Oh well that £350.00 plus sale walked out the door.
Daniela Stoicescu
Daniela Stoicescu: Great service , helpful staff 💎
Louise Beard
Louise Beard: Hadn't got what I wanted but the lovely assistant ordered it for me & also let me have free postage 😊
Susan Harris
Susan Harris: Very quiet, a new range, downside, rebranding of bags and boxes makes the brand look cheap.
Joe Beresford
Joe Beresford: Went in on Xmas Eve. Missed that there was a second queue in the middle of the walkway 🤔. Went to the back and still got served pretty quick. Very hard working staff indeed. Well done Pandora and my wife loves her new charm
Keri Davies
Keri Davies: Very helpful young lady,thank you sophie
Susan Greenwood
Susan Greenwood: "Overpriced & poor quality(in our opinion)" After three purchases in the space of twelve months, one item replaced twice through breakage due to poor quality and the final replaced also broke. The remaining two items resulted in one not fit for purpose and dare not ware and the final item has now missing parts. Each item was only worn once before it failed. The Pandora customer service by phone refused to help on the later two items as they were purchased in store. We visited the Northampton store with the items and receipts. Shop assistant had no knowledge of how to deal with the situation and after finally consulting other stores said there was nothing they could do to help on any item, as the two items were purchased together and as part of a deal we were told a mish mash of reasons why we couldn’t be helped. We explained that these items were a 21st and 50th birthday presents and how disappointed both recipients were. Total price of the last two items came to £250.00. All in all very disappointed and a total waste of money.
Kristina Liachovic
Kristina Liachovic: Good and helpful staff
MHD AL YOUSSEF
MHD AL YOUSSEF: They were very helpful And wonderful ,I have bought goods over £600 and I will go back again and tell my friends.

6. Steffans Jewellers - Northampton

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Steffans Jewellers
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Address: 2-6 Abington Square, Northampton, NN1 4AA, United Kingdom

Schedule: Closed ⋅ Opens 9:30AM Tue

Telephone: +44 1604 636957

Business type: Jeweler

Steffans Jewellers: what do users think?
Tony Byrne
Tony Byrne: Lovely shop with helpful staff
ahbab rahman
ahbab rahman: Had to get my watch re sized at this location, staff treated us so well. Very hospitable and amazing service! Definitely recommend buying from here, online or instore!
Steve Scott
Steve Scott: I just want to say Amanda and the team at Steffans go above and beyond and I wouldn't go anywhere else. Many businesses don't seem to care as much about customer service nowadays, Steffans is an exception. They moved heaven and earth for me after I ordered the wrong engagement ring, but nothing was too much trouble for them. I cannot emphasise my gratitude enough. Please, to anyone considering a special purchase, look no further!!
Jb Jb
Jb Jb: If you are looking for the best quality and customized designs, then Steffan is the man for the job. Tested and trusted.Jarbal.
Peter Malin
Peter Malin: In your face sales. Will NEVER go in this shop again.
Malcolm Wheatley
Malcolm Wheatley: Thank you Stephan for making the experience so memorable for my daughter on her 21st birthday. Your anecdotes and stories were fascinating. Thank you for spending so much time helping us chose the perfect birthday present.
Rob Geeves
Rob Geeves: First purchase from Steffans, certainly not the last. Sorted a gift for my partner that the high Street chains couldn't, at a great price. The welcome from the team was absolutely top notch, loads of beautiful things to look at in a relaxing and well designed environment. Two very happy customers here. Thanks.
Kiran Hellan
Kiran Hellan: Serena was so amazing and helpful when I was looking to purchase some gifts for my family. She took the time to understand what I was looking for and went out her way to make sure everything I wanted was catered for. She went over and behind and overall offered an amazing service, it was like talking to a friend and she was so easy to get along with! Thank you so much Serena!
Paula Davies
Paula Davies: Having purchased a necklace for my daughters 30th birthday, it required a new safety chain. Steffens made the adjustment and Serena hand delivered it to me when it was ready to ensure I had it in time for my daughters birthday and it didn’t get lost in the post. Absolutely amazing service. Thank you.
Oscar
Oscar: Ordered a watch bracelet (which was difficult to find elsewhere) and the process was smooth and simple. The cost of the delivery is for good reason - arrived earlier than expected and arrived in flawless condition. Very happy.
Nikul Odedra
Nikul Odedra: I have loved shopping at Steffans over the years. Amazing products and amazing service. Today, I bought a necklace and pendant for my wife. I was served by Serena and had such a good experience. She was knowledgeable and very friendly. The service was impeccable. Thank you.
Jan Breed
Jan Breed: I went into Steffens in Market Harborough and was attended to by Serena and I don’t think I’ve ever had such good service. She made me feel valued as a customer and was extremely helpful and friendly. She asked me what my requirements were in the watch I was looking for and she came up trumps. I had coffee offered on every visit and we sat and chatted about the watch. No pushy sales talk. She sent me photos of the watch before viewing. Needless to say I purchased the watch and Serena explained things every step of the way. She is a credit to Steffans and she felt more like a friend. Serena is a diamond in every way.
Tara Blackman
Tara Blackman: Great, very friendly and professional ear piercing service for my daughter. Would highly recommend!
Karolis Petraitis
Karolis Petraitis: The staff was really helpful, welcoming, and kind.
Shannon Webber
Shannon Webber: Absolutely fantastic customer service I can't speak more highly of the staff at Steffans with a special mention to Emma. We went in to find the perfect engagement ring and after listening to what I wanted some options were ordered in. I was not rushed or pushed to decide and the whole experience was smooth and communicated well. I will definitely go back to Steffans compared to high street stores every time. Thank you all again for the perfect rings and service.
Mark & Gill Douglas
Mark & Gill Douglas: Emma went above and beyond to help us she couldn't have been more helpful.
Nitesh Maharaj
Nitesh Maharaj: What an amazing experience with Reeve from Steffens! Ordered a watch at 5PM, was promised next day delivery at 2PM - watch arrived well packaged and to my utmost satisfaction at 11AM!! Reece is really helpful, friendly and insightful! Makes the experience very personal. He even took the time to send me pictures to get a better feel and look at different options! Would definitely be a return customer
Funkzta
Funkzta: The lady who helped us with our wedding rings was excellent. A really awesome service, she moved heaven and hell to get the rings done on time, lots of communication in between.
Darnell savory
Darnell savory: The service was great .... young man named Reece was a diamond ... super helpful as well as happy with my items
Karen Watson
Karen Watson: Excellent service Delivery very quickGreat packaging beautiful free gift
siobhan oppido
siobhan oppido: Amazing service from Wes on the Click & Collect service today. He was very accommodating & helpful. Thankyou so much once again. One very happy customer. 👍

7. Michael Jones Jeweller - Northampton

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19 reviews
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Michael Jones Jeweller
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Address: Newland Walk, The Grosvenor Centre 4-6, Northampton, NN1 2EB, United Kingdom

Schedule: Closed ⋅ Opens 9:30AM Mon

Telephone: +44 1604 636633

Business type: Jeweler

Michael Jones Jeweller: what do users think?
Simmy
Simmy: Horrific experience - We won't step foot in this place ever again! My mother and I did not appreciate being racially profiled/racially discriminated against on our visit to your branch on 05/08/2022 at 16:45. I had planned to get some gifts for my mother - A gold necklace and gold earrings. We had been looking through the window display and then decided to go inside. We were walking around the shop for some time while four workers completely ignored us the whole time. The shop wasn't busy since we were the only customers in there at the time. The four workers were pretty much stood around twiddling their thumbs and chatting amongst each other while we wondered around the shop aimlessly, waiting for someone to serve us. Shortly after waiting around, another customer then entered the shop. A man wearing glasses and a black and burgundy waistcoat beamed with excitement as he leapt over to greet the lady instantly. He said 'Good afternoon. How may I help you?' My mother and I were baffled that we had been walking around the shop for a while and were totally ignored by all four workers, yet a lady entered the shop and was immediately greeted upon arrival. My mother openly expressed her dissatisfaction that we had been waiting a while to be served and no one came over to us, yet the lady was greeted the very second she walked in. A young girl came over to us after hearing what my mother had said, and she apologised. She said that she thought we were browsing. However, this didn't make sense since if you see a customer browsing then you would be more inclined to go over and ask if they needed help, or you'd tell them to let you know if they needed any help. Furthermore, regardless of whether we were browsing or not, we should have been greeted upon arrival like the other customer was - and not ignored. The man wearing the waistcoat who had greeted the other customer instantly, and ignored us, his face went bright red while my mother openly expressed her dissatisfaction. Although the man knew he had done wrong, which was clear from the embarrassment written all over his face, it would have been appreciated if he had simply apologised for his unjustly behaviour. He did not. After having a look at some earrings, myself and my mother decided to leave the shop swiftly. We weren't prepared to spend our hard earned cash in a shop that clearly doesn't value customers from an ethnic minority background. All customers should be treated with the utmost respect, regardless of race. It shouldn't be assumed that just because someone is white, that they are of a higher status, and their custom is more worthy than a person of an ethnic minority background. It is untrue, unacceptable and truly disgusting. My mother and I were made to feel as if our custom didn't matter to them and as if we were not worth their time because we're not white. Following the experience we had at this branch, we have raised a complaint with the supervisor Stacie as well as the managing director Stuart O'Grady. Both individuals have tried to defend and excuse the racist behaviours of the staff members. Interestingly, the supervisor called Stacie, was one of the four staff members who had ignored us on arrival. The supervisor and managing director have not taken any accountability for the racist behaviours that myself and my mother were subjected to on this visit. The CCTV clearly shows what we were subjected to that day but there hasn't been any accountability taken at all. Instead, there has been multiple attempts to twist the truth and not face accountability. The matter hasn't been dealt with appropriately or taken seriously. It is absolutely appalling. I'd advise anyone of an ethnic minority background to reconsider spending your hard earned money with these racists. They don't have your best interests at heart, and you may well end up having the same experience as my mother and I had, or even worse. It is clear that Michael Jones Jewellers' priorities lie with customers who look the same as those who represent the business.
Donna Smith
Donna Smith: Always able to help and go the extra mile if you would like to order something a bit different.Always greeted with a smile, and a How can I help you.They will go the extra length to try and find you what you are looking for.
Kate Buttery
Kate Buttery: Took my eldest daughter to have her ears pierced today. The lady was so friendly and took the time to put my daughter at ease. Lovely quiet setting upstairs, and immaculately clean. She also gave clear advice about aftercare. Really delighted and would recommend for others - will be back in a year or two with my youngest daughter for hers! Thank you
Adam Wellesley
Adam Wellesley: Bought a Garmin sports watch, took it home and decided that I wanted the larger version. Returned it to the shop and they changed it without a problem. Definitely recommend.
Ross Harding
Ross Harding: Purchased a new watch via their excellent website, and it arrived the next day. Definitely recommend.
Adile Jade Aydin
Adile Jade Aydin: Staff here was very unhelpful to my partner, he initially went to but me a Christmas gift from the store. The lady whom he completed his first sale with didn't recommend or help him with his purchase, he ended up buying a mens bracelet for me which was too large for my small hands and wrist. You'd think that they would help young men aquire a sense of fine jewellery but it seems not so at this store, he then went to exchange for another item I chose from their collection, I was with him when they said they will place the order through, we came back 2 weeks later and they said that they forgot to send the order. So I said to him not to bother and just refund the item. 👎
Denise Fisher
Denise Fisher: Excellent customer service. I had my engagement ring repaired after losing a diamond.Great selection of jewellery on offer and very friendly, knowledgeable staff.
Dimitrios Mandravellos
Dimitrios Mandravellos: I found some really nice and interesting jewels in here. I like the way that their jewel have a traditional touch in addition to nowadays. Jewellery is an art in my opinion and they promote this art very well.
Tony Northton
Tony Northton: Great service
Road Less Traveled
Road Less Traveled: Great service and the wax sealed gift wrap was a fantastic touch to a gift.
Michael Sharp
Michael Sharp: Very friendly and knowledgeable staff.
Donna McPherson
Donna McPherson: Very nice jewelry a little expensive but some really nice pieces
Kevin Brinklow
Kevin Brinklow: Brilliant staff and great manager Tom. Bought a Tag Heuer watch from them. Excellent service.
Katrina Cayford
Katrina Cayford: Excellent experience, friendly, helpful staff.
Dmitri Sanduleac
Dmitri Sanduleac: Good
Olivia Lyman
Olivia Lyman: i was seved by olivia lamb at the michael jones on gold street , she was so lovely throughout the whole process !! suggested ideas and helped me put together the perfect present for me and my best friend ! massive thankyou to olivia for being so welcoming and lovely - i will definitely be back !
Bedrock Tiles
Bedrock Tiles: Great company, I went there recently and met a chap who you would never have known was the owner. A thoroughly humble guy and whilst my budget was embarrassingly low, I wasn't at any stage made to feel inadequate. It's a big thing walking into a shop as well reputed as this worrying, as a man typically would that you'll be laughed out of there without thousands to spend, this IS NOT the case, they're brilliant!I can't tell you how happy I am, they had not only things in my budget but a lot of choice too, I'm going there again the next time I need Jewelry!!!Thank you Stuart and your amazing team! Highly, highly recommended.
Clive
Clive: Bought a nice watch fo my wife as. Christmas present. The lovely staff who advised me were brilliant. And my wife is really pleased with the surprise present!
Stuart Town
Stuart Town: Great service. Went to to ask about diamonds. They were really helpful, got a load if rings out and let me look at the different quality diamonds hey had available. Pricey though.
David Nicholson
David Nicholson: Always made to feel welcome here. Friendly approachable staff who are happy to help with anything. My wife also enjoys my visits here as it means she is receiving something nice x
1860 TRAVELS LTD
1860 TRAVELS LTD: Helpful staff, tell them what you want and they are just on ground to help.

8. H. Samuel - Northampton

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22 reviews
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H. Samuel
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Address: 3-4 The, Drapery, Northampton NN1 2ET, United Kingdom

Schedule: Closed ⋅ Opens 9AM Mon

Telephone: +44 1604 638816

Business type: Jewelry store

H. Samuel: what do users think?
Alexzandra Willson
Alexzandra Willson: Very polite and helpful staff and customer service
Adile Jade Aydin
Adile Jade Aydin: Staff scared me and my friend away, when saying good bye all 3 ladies were synchronised that it seemed so fake. They were chatting among themselves about customers and personal things, lacking in etiquette. 👎
Phillip
Phillip: Went for jewellery repairs. Great friendly service and very efficient.
Dennis Putsman
Dennis Putsman: After looking online I decided to buy a Citizen Eco-Drive watch. I found that it was in stock so went into town to have a look at it. It was easy to spot in the showcase because of it’s distinctive look. I asked to see it and first impressions were that it looked even better than online. Charlotte R asked if I wanted to try it on and it felt comfortable straight away, so I bought it without hesitation! Charlotte was very professional and helpful at all times. She’s a credit to the company.
Juraj Hunyady
Juraj Hunyady: Fantastic place for watches and jewelry
JCarmen
JCarmen: Customer service was soooo bad! I got 2 pairs of earrings that weren't sealed, then when I opened them at home they were bent. Then when I went back to the store they told me I couldn't return them and had to call customer services.. who after a 5 hour hold just reiterated what I thought.. "they should have refunded me in store" the lovely telephone assistant sent be an email confirmation for the store assistants to see so that they could issue me a refund. But even after this they were very hesitant and making me feel like I had done something wrong. Wish I took a picture of the faulty earrings. Would definitely not go back.
David B
David B: Asked to look at a handful of minnie mouse watches and was told could only see three at a time, interesting concept as I'm sure I've seen 3 omegas together at an AD, but hey, was kind of a special thing as daughters first watch, sales colleague was checking her watch like we were taking up her time, offered zero interaction about who the watch was for was it a gift, special purchase, not a peep. Bagged up and on the the next one.
Jeff Harris
Jeff Harris: Needs proper management did not know order was in the store wasted alot of time trying to find it ! It had been in store for at least 4 days without any notification will not be going back!
robina hutchings
robina hutchings: Was bought a "name" necklace for xmas, rose gold. Waited ages for it eventually got it mid january 2019. It broke about 6 weeks later, id that. They took weeks to mend it then charged my sister who went to get it £19 although the chain had come loose from the name. My sister clearly has special needs and showed them the receipt but they wouldnt accept it, so she paid!! ive had it back (got it back in May) and its broken again less then 2 weeks later.Il update with what happens as im taking it back this time.
DJ Smith
DJ Smith: Good price rings
gamoniu123
gamoniu123: Totally rubbish service . Take ages to resized the ring. After 3 weeks they didn’t get it right . The information that they push tru wasn’t enough.Still waiting probably another 3 weeks. Thx HS Samuel totally sucks you
Donna McPherson
Donna McPherson: Expensive but nice staff
Yuki Tang
Yuki Tang: Worse customer service ever in this store, but please remember only this store not all of h.Samuel. . Went to change the watch battery and the watch was brought in H.Samuel in Birmingham. The person looked like as manager even didn't tried to open and told us the watch was needed to send back and pay extra for it. What??? Then we left, went to another one h.samuel which is in the shopping centre, wow excellent customer service the staff tried to open almost 5 mins but she did it. How's come so different! It was 2 month ago one of Sunday
L
L: Friendly staff

9. St Gyles Jewellers - Northampton

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134 reviews
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St Gyles Jewellers
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Address: 17 St Giles' St, Northampton, NN1 1JA, United Kingdom

Schedule: Opens at 9:30 AM

Telephone: +44 1604 629787

Business type: Jewelry store

St Gyles Jewellers: what do users think?
Greg Woodworth
Greg Woodworth: A fantastic selection and most certainly the best Jewellers in Northampton.Farah & Kathryn are very friendly and always go above and beyond to help.
Louisa Towers
Louisa Towers: After being let down and having a terrible experience at another jewellers, I can honestly say that the Mother and Daughter team at St Gyles were amazing. I visited them asking for help and advice on a precious family ring that had been re-designed in a very bad way. I was made to feel so welcome at St Gyles and both Mother and Daughter were very knowledgeable and helpful. I am absolutely thrilled with what they have achieved with restoring my Grandma's ring, it is totally stunning. I would highly recommend this jewellers to anyone, and I will definitely be using them again.
Peter Frost
Peter Frost: Kathryn & her team recently created 3 beautiful 22ct gold band rings out of jewellery that had been passed down through the family. The rings that have been created have great sentimental value & they are now ready to be passed to grandchildren who we know will equally cherish them.They are absolutely gorgeous & exceptional value for money. Thanks Kathryn & team, Mandy.
Peter Malin
Peter Malin: After a bad experience at another jewellers in Northampton, it was a wonderful experience at Saints Gyles with lots of knowledge and very friendly staff. Highly recommend and will definitely be going back in the future.
Emily Short
Emily Short: Saint Gyles jewellers is a wonderful place! The staff are super friendly, helpful and will happily go above and beyond to assist.Would gladly recommend to anyone looking or quality and care.
Sam Sayer
Sam Sayer: Not ‘just a jewellery shop’ - the welcome and hosting is just brilliant, and now as a regular shopper the advice is just spot on. Kathryn, Farah and the team have built something really special at St Gyles, and if you’re looking for that perfect gift you’ve come to the right place.
Aaliyah Robson
Aaliyah Robson: I have had to take in a number of jewellery pieces to be altered in size and this jewellers has been amazing. The service has been outstanding and my jewellery has been fixed to a high standard. Each piece looks stunning and brand new. Thank you so much.
Keith Loryman
Keith Loryman: Kathryn the owner was super friendly and efficient - she skilfully directed me away from my first choice to end up with the perfect bracelet for my daughter's 21st birthday
Sue Teeboon
Sue Teeboon: Super professional and amazing customer service. Modern shop with traditional values. I would thoroughly recommend to anyone. I will not be using chain jewelers again.
Chris mundin
Chris mundin: Amazing people and Amazing service as always. Even got doughnuts 🍩 😋
Eastwood Eastwood
Eastwood Eastwood: Needed a watch repair done, watch running fast. Totally cleaned and fixed for £75. I had previously gone to Michael Jones in Northampton and they just send them off to another company and the quote was £580!!! Excellent service too. Recommend
Janice Cain
Janice Cain: Lovely Danish inspired jewelry
Hazel Napier
Hazel Napier: Far and away my favourite shop in town - they're all so lovely and make you feel special every time you go in. I've bought several gorgeous bits but the eternity ring in particular makes me smile every day, chosen with lots of help from Kathryn - thank you so much!
Tracy Burton
Tracy Burton: Fabulous selection of jewelery to suit all tastes and pockets . Service is second to none and I have been returning for years and years . Best shop not just jewellers in Northampton as they treat customers so well .
Frances Tynan
Frances Tynan: Friendly service
Chris Hawes
Chris Hawes: Cracking service, popped in to get my son's watch strap fixed and battery changed - friendly and professional service and very reasonably priced. My new go to if needed again #appreciated
Joe Lewis
Joe Lewis: Absolutely great service, got a ring resized and it was hassle free and a smooth service! Will use again.
Jacqui Elmore
Jacqui Elmore: What a haven, such lovely people and a great range of hand selected jewellery, something for everyone and every price point. We are very lucky in Northampton to have such a stylish, boutique Jeweller.
Hannah Brady
Hannah Brady: I recently took some old gold in to St Gyles Jewellers and was very surprised to get £300 for what I thought was such a small amount!Kathryn has also resized a signet ring that is very dear to me and my mum. The cost of resizing the ring was really affordable and thanks to Kathryn and Farah we have been able to keep the ring in the family. This piece of jewellery was gifted to my Mum from my Grandad when she was ten and it has now been passed to me at the age of 30.I’ve now been to the shop a number of times, the reception is always so warm and welcoming. I’ve even had the pleasure of meeting Kathryn’s grandson 😊If you haven’t yet, get yourself to St Gyles Jewellers 👍🏼
Mark Eliot
Mark Eliot: I needed a new battery for my mum's watch and they were fantastic. I was on a bike and I did not even have to go into the shop. The service was exemplary. If you want to be looked after go to these guys.
Karen Sturgess
Karen Sturgess: Lovely staff, absolutely wonderful repair on my engagement ring, even with COVID happening kept in contact with me to reassure me. Thank you

10. Michael Jones Jeweller - Official Rolex Retailer - Northampton

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109 reviews
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Michael Jones Jeweller - Official Rolex Retailer
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Address: 1 Gold St, Northampton, NN1 1SA, United Kingdom

Schedule: Closed ⋅ Opens 10:30AM Mon

Telephone: +44 1604 632548

Business type: Jeweler

11. H. Samuel - Northampton

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44 reviews
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H. Samuel
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Address: Unit21, Weston Favell Shopping Centre, Northampton NN3 8JZ, United Kingdom

Schedule: Closed ⋅ Opens 10AM Sun

Telephone: +44 1604 406912

Business type: Jewelry store

12. Nolan's Jewellers - Northampton

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Nolan's Jewellers
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Address: Northampton, NN1 2DA, United Kingdom

Business type: Jewelry buyer

13. Beyondbeads... near Northampton and Milton Keynes - Northampton

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Beyondbeads... near Northampton and Milton Keynes
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Address: 37 Robert St, Northampton, NN1 3BL, United Kingdom

Schedule: Opens at 9:30 AM

Telephone: +44 7896 016449

Business type: Jeweler

14. ROZE GOLD Ltd. - Northampton

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ROZE GOLD Ltd.
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Address: 75 Abington St, Northampton, NN1 2BH, United Kingdom

Schedule: Closed ⋅ Opens 10AM Sun

Telephone: +44 7427 146157

Business type: Jewelry store

15. Jon Richard Ltd - Northampton

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Jon Richard Ltd
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Address: Drapery, Northampton, NN1 2EZ, United Kingdom

Schedule: Opens at 9:00 AM

Telephone: +44 1604 239645

Business type: Jewelry store

16. The Watch Works - Northampton

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4 reviews
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The Watch Works
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Address: 27 York Rd, Northampton, NN1 5QH, United Kingdom

Schedule: Opens at 9:30 AM

Telephone: +44 1604 636957

Business type: Watch store

17. Uniquely Individual Look - Northampton

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Uniquely Individual Look
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Address: 18 The Avenue, Northampton, NN1 5BT, United Kingdom

Telephone: +44 20 7193 2755

Business type: Jewelry store

18. Weston Favell Jewellers Ltd - Northampton

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3 reviews
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Weston Favell Jewellers Ltd
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Address: 15a Weston Favell Centre, Northampton, NN3 8JZ, United Kingdom

Telephone: +44 1604 407737

Business type: Jewelry store

19. Bijoux Jewels - Great Houghton

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1 reviews
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Bijoux Jewels
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Address: Artisans House, 7 Queensbridge, Northampton NN4 7PD, United Kingdom

Schedule: Opens at 9:30 AM

Telephone: +44 7788 860321

Business type: Jewelry store

20. The Jewellers Workshop Northampton - Northampton

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The Jewellers Workshop Northampton
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Address: 106 St Leonards Rd, Far Cotton, Northampton NN4 8DW, United Kingdom

Schedule: Closed ⋅ Opens 9:30AM Wed

Telephone: +44 1604 702631

Business type: Jeweler


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